Matsuzakaya Honten

About this ryokan rental

Situated in Hakone, this attractive ryokan for $186 per night is a great choice for your next trip. Matsuzakaya Honten offers a hot spring bath and free private parking, and is within 14 km of Hakone-Yumoto Station and 42 km of Shuzen-ji Temple.

Amenities

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Smoking allowed

Parking

Balcony / Patio

Hot Tub / Spa

Garden

Map of Hakone

Nearby attractions

Kawaguchiko Tenjozan Park

24.57 miles

Enoshima Aquarium

25.41 miles

Matsuzakaya Honten

4.7

Outstanding(307 Reviews)

Ryokan in Hakone

Reasons to book

People love it hereGuests give this property a top rating

Includes essentialsGarden, Kitchen / Kitchenette, Air conditioner and more

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$$$$

About this ryokan rental

Amenities

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Smoking allowed

Parking

Balcony / Patio

Hot Tub / Spa

Garden

Map of Hakone

Nearby attractions

Kawaguchiko Tenjozan Park

24.57 miles

Enoshima Aquarium

25.41 miles

Reviews

4.7/5.0

Outstanding(307 Reviews)

100% verified reviews

10.0

Apr 2024

Luxury near Mt. Fuji

Property is beautiful and service was absolutely spectacular. Staff was lovely and welcoming. The traditional meals were beautiful. Lovely public and private onsens. Beautiful spaces to enjoy drinks. Interesting artifacts. Adorable game room.

10.0

Feb 2024

素晴らしい

食事の配膳が美しい食事が美味しい景色が素晴らしい

10.0

Jan 2024

Espectacular

Muy lindo , muy cómodo y acogedor

8.0

Jan 2024

Impressive ryokan, but a bit outdated

We had a good 2 nights stay, the staff was beyond helpful and nice all along. The food was good both at dinner and breakfast, and it was easy to enjoy the onsen facilities. The room was very spacious, we loved its private open-air bath, and foot bath.

The room was comfortable but lacked charm and decoration, it was very blank and impersonal. The ryokan is very traditional and has been actively receiving guests for 360 years old, it is impressive, but some parts of it feel way too outdated and old and, as much as I enjoyed the cooking in the style of ancient times for example, I couldn't help but think that these prices levels require a touch more comfort (the common parts were warmed with fuel heaters and the scent of it was very unpleasant). Unfortunately it didn't feel like a good value for money

10.0

Dec 2023

Exceed expectations!

Everything was great! Dinner, private bath, breakfast, facilities and most importantly the service! Staffs were super friendly and helpful...! I went near my birthday and they even prepared some simple surprises for me, I am very touched! The ryokan interior was nice and cozy with many facilities too, I highly recommend! :)

10.0

Dec 2023

Wonderful experience staying here!

Paying for an experience not just a night at a hotel. Cannot recommend staying here highly enough!

10.0

Dec 2023

Exceptional Stay - Better than a 5-star hotel

Out of seven accommodations that we stayed in, Matsuzakaya Honten was the very best, excelling in all categories and the new standard to which we now hold other ryokans. They offered top-notch service, thoughtful hospitality, and generous amenities including free drinks! The private onsens were super luxurious and easy to reserve, the facilities traditional but beautiful and extremely well-maintained, and the delicious food served with upscale presentation. We were beyond pleased with our stay.

The only thing that could make this an even better experience is if they offered a shuttle service.

10.0

Dec 2023

Lovely historical hotel good experience

Everything is specially the room with the Japanese style

The food (only Japanese options )

10.0

Nov 2023

One of the best experiences I have had and the staff play an extremely big part in that. Special thanks to Ojen and Ramb

Everything was amazing from the history to the architecture to the onsen.

10.0

Oct 2023

Amazing all round - beautiful place to relax and treat yourself!

Steeped in history - 300 years old, but wonderfully maintained! Staff were also great, from little touches like greeting us at the outside entrance (timing it with the bus schedules!) to being super accommodating with booking the private onsen. We didn’t realise onsens close at 10am and don’t reopen until 3pm (for cleaning) wanted to get a soak in before we checked out and missed the last booking - fortunately they let us have a quick soak before we checked out. Food was also amazing, and although it’s expensive, it’s worth the money! Wish we checked in earlier to chill and fully try out the amenities - nice tea/snack/wine/sake bar all included with the stay.

Nothing! Wish we booked in another night!

10.0

Sep 2023

Exceptional

I loved how clean and tranquil the place was.

We wish we knew more about the additional services such as massages.

10.0

Aug 2023

Exceptional

Great facilities, staff was attentive and accommodating

10.0

Jul 2023

Exceptional

We had an absolutely delightful stay at this hotel! The hospitality was exceptional - the staff went above and beyond to make us feel welcome and always were happy to answer any questions we had. The food was a highlight of our experience. We enjoyed eight courses of traditional Japanese cuisine, and each dish had beautiful presentation and was incredibly tasty. We booked family room with private onsen. The private onset was a luxurious touch, offering complete relaxation and tranquility. Highly recommended for anyone seeking an immersive Japanese cultural experience! Thanks again for everything!

Everything was perfect

10.0

Jul 2023

very very wonderful hotel

everything is great wonderful. very kindly. hot spring is very good.dinner and breakfast are so nice and gorgeous. Japanese traditional room with outside hot spring bath is so good. view from the window is beautiful. everything is so GOOD.

nothing

10.0

Jul 2023

Amazing relaxation in beautiful scenery

I went for my birthday and the staff was so amazing! They gave me all these special treats for my birthday and I didn't even tell them it was my birthday they gleaned it from my check in details. They were very accommodating in general and having the private onsen was amazing. The beds were so comfortable, the staff was amazing, they had free drinks in the common area constantly which was great. The welcome drink was also a very nice touch. Be prepared to be pampered!

Nothing, everything was great!

9.0

Jul 2023

relaxed!!

spring water. cooking. room. atmosphere. silence

sound of the guests in the next room

10.0

Jul 2023

Relaxing and a treat for the senses!

Dinner and breakfast were both excellent multi-course meals of Kaiseki cuisine. While I eat everything, my wife and kids are vegetarian. We had let them know in advance and they customized the food for all of us. The onsen in our room as well as the public one were very relaxing and the room itself was extremely comfortable. It would be hard to find a ryokan that tops this one!

It was all good.

10.0

Jun 2023

my stay and experience was amazing from the staff to the delicious dinner and breakfast and the

a beautiful relaxing clean oasis setting

there was nothing I didn’t like about the property

9.0

Jun 2023

most relaxing stay, wonderful food and private onsen!

loved how comfortable the beds were. the private onsen was a bonus. the food was fantastic. the staff were all so accommodating and friendly.

you will need a car to travel around Hakone but if you only want to stay in the hotel the location doesn’t matter.

10.0

Jun 2023

Unforgettable, Immersive, Luxurious Experience at a Ryokan

One of the most amazing, if not the most amazing place we have ever stayed in. Every detail was looked after. From the communication before the arrival, to the moment when we said farewell, the hospitality was best in class. We wanted to enjoy the Ryokan experience and looked for one that would be special and unique, as we were on our Honeymoon Trip. Matsuzakaya Honten for sure exceeded all expectations we had. The lobby, the rooms, the onsens were all decorated in a traditional Japanese fashion. The dinner, served in the traditional Japanese way was an amazing experience I would recommend anyone travelling to Japan to try. The hospitality of every single member of staff was just outstanding. Special mention to Ana, she served us dinner, and during the time she was with us feel super special, sharing details of the Ryokan, the Japanese culture, etc. Loved absolutely everything of the experience, every single second of it. The traditional bedroom, the onsen in the room, the private onsens of the complex, the dining experience. An immersive experience of the Japanese culture which I would repeat every single time I visit Japan. Can’t wait to return to Japan and stay again at Matsuzakaya Honten!

This is hard question to answer as everything was just perfect. Location was probably the “worst” part, although being where it is, in the middle of the mountain, is part of what makes it special.

10.0

May 2023

Great way to start our honeymoon!

This place was amazing! Private onsen, food and hospitality were exceptional.

Nothing at all.

10.0

May 2023

Beautiful & Historical!

A little off the beaten track, but this onsen is over 360+ years old and you really feel like you've stepped into a quiet and peaceful realm. The place is very beautiful - there are little areas to sit in and relax, both traditional and modern. They have little historical rooms to peruse, free drink stations if you're thirsty, and a small gift shop. Their public onsen was so incredibly gorgeous (just a note, they seem to change sides in the morning - so keep your sleepy eyes open to avoid stepping into the men's baths by accident)! The room we had was comfortable and cozy, the perfect space for us to relax and soak in Hakone's hot spring mindset. Additionally, we didn't realize we would be getting an 8-course dinner and breakfast with our stay!! Everything was prepared so meticulously and so very delicious. We hope to return again and spend a little more time here! For future guests: I recommend familiarizing yourself with the Hakone busses and getting Pasimo or Suica on your phone to navigate to this location, as it is away from the larger Hakone attractions. Simply jump on with your Pasimo/Suica and take it to the Ashinoyu bus stop - it's less than 4 min walk to the ryokan from there!

Our private onsen bath was unfortunately unusable. The temperature was lava-hot for our foreigner-skin and the valve to adjust the temperature didn't seem to make any difference despite any direction we turned it in! Could only admire the bath and dip a few fingers in. Luckily, the temperature in the public onsens were just fine!

10.0

May 2023

Picturesque villa stay in nature

Phenomenally warm service. Accommodating staff, delicious food, gorgeous facilities, and soothing hot springs in nature. Would definitely stay again.

10.0

May 2023

Exceptional

Location was lovely

FAQs

How much does this ryokan cost compared to others in Hakone?

The average price for a rental in Hakone is $162 per night. This rental is $24 above the average.

Is parking included with this ryokan?

Yes, parking is listed as an amenity at Matsuzakaya Honten. For more information, we encourage you to contact the property about where to park.

Is there a pool at this ryokan?

We didn’t find pool listed as an amenity for this ryokan. It may be worth double checking if a pool is important for your stay.

Is Matsuzakaya Honten pet friendly?

Unfortunately, this ryokan is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Matsuzakaya Honten?

We found 9 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, smoking allowed, and parking.

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4.5

Excellent(297 Reviews)

Matsuzakaya Honten

About this ryokan rental

Amenities

Map of Hakone

Nearby attractions

Matsuzakaya Honten

Ryokan in Hakone

Reasons to book

About this ryokan rental

Amenities

Map of Hakone

Nearby attractions

Reviews

FAQs

How much does this ryokan cost compared to others in Hakone?

Is parking included with this ryokan?

Is there a pool at this ryokan?

Is Matsuzakaya Honten pet friendly?

What amenities are available at Matsuzakaya Honten?

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