Hotel in Centro
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
This boutique hotel houses a permanent display of art from Papua New Guinea. Hotel Urban has a small rooftop swimming pool and a terrace open in summer, and a cocktail bar.
Amenities
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Bar
Balcony/Terrace
WiFi/Internet
Laundry services
Electric Vehicle Charging Station
Ironing facilities
Smoking allowed
Safe
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Centro
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·Aug 2026
The location is a walking distance from Gran Via. Staff are very helpful and always offering help.
Room service wasn’t the best for the value of the stay.
10 / 10Outstanding·Aug 2026
Definitely felt like a higher-end hotel, without the extremely high-end prices. We were welcomed by very friendly staff with a glass of Cava, and our bags were brought to our rooms very promptly. The hotel itself is beautifully appointed and dramatic, and everything was very clean. The room was comfortable and elegant, and the bathroom, with a double sink, two showers, and a separate toilet room with a bidet, was very nice.
Some of the lights in the room were a bit difficult to figure out, and the only waste bin in the bathroom was very small and in the separate toilet room, but other than that, can't think of any complaints.
9 / 10Outstanding·Aug 2026
The service provided by all the staff was excellent.
The interior design of the hotel was a delightful surprise.
The location of the hotel was exceptional.
The car park was great.
The wardrobe automatic light did not turn off due to the hinged door not aligned. The suite room size was great but lacked shelving or storage space for bathroom items and suitcase placement.
6 / 10Average·Jan 2026
The staff is very nice. Breakfast is good.
This is not a 5* hotel. The rooms are old and worn out. We spent 1 night in a room where there was no aircon and piping hot. The sound proofing was terrible - you could literally hear everything from inside the hotel (other rooms, hallways, steps and so on) as well as from the street.
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Top rated by guests
8.8Excellent
(762 Ratings)
"Definitely felt like a higher-end hotel, without the extremely high-end prices. We were welcomed by very friendly staff with a glass of Cava, and our bags were brought to our rooms very promptly. The ..."
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