Faustino Gran Relais & Chateaux
About this hotel
Nestled in Ciutadella de Menorca, this charming hotel for $78 per night is a fantastic choice for your next vacation. Faustino Gran Relais & Chateaux is located opposite the port of Ciutadella in Menorca.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
Dishwasher
Hot Tub / Spa
TV
Wheelchair accessible
Beachfront / Waterfront
Gym / Fitness Center
Garden
Family friendly
Map of Ciutadella de Menorca
Reviews
4.5/5.0
Excellent(659 Reviews)
100% verified reviews
10.0
Site remarquable, service excellent. Séjour absolument irréprochable !
10.0
Ubicado en pleno centro histórico de Ciutadella. No sólo fue una estancia preciosa, sino que además te ofrecen muchas experiencias diferentes para vivir Menorca al máximo. Las camas son cómodas, la comida riquísima y el personal super atento.
10.0
Le bâtiment en lui même
La situation
Le service et le charme de cet établissement
Le pdj
Rien
Un petit paradis
9.0
Le site le calme le professionnalime et la gentillesse des equipes en particulier Maite et Ignacio
Honnetement rien
10.0
The service is impeccable, couldn’t fault it.
The rooms are spotless and of an incredibly high standard. The General Manager is the nicest lady ever and takes incredibly good care of her guests and staff.
Couldn’t fault it
8.0
Excellent location, beautifully designed hotel, lovely welcome and tour when we arrived. Staff are all very friendly and helpful. Bed very comfy, shower fantastic!
Room was very noisy - ear plugs given to help with this but did struggle to sleep being woken up by bells ringing throughout the night and birds on the roof!
Breakfast was great the first morning but due to rain the second day I think everyone arrived at the same time and it was very busy - I didn't even manage to get a coffee ordered by the time we left.
9.0
absolutely stunning property! amazing service throughout our whole stay. a really magical couple of days
6.0
Location, the building and the facilities. We liked also the service and the personnel was very friendly and helpful.
In the room we found ants and insects close to the bed and overall could be more clean. AlsoThe food in the restaurant was not great and expensive. I also didn’t like that they asked us to pay before our arrival outside booking in their own platform and also they called 2 times to make the payment otherwise our reservation via booking was not guaranteed. These things need to be fixed for us to comeback.
10.0
The hotel was amazing. It was clean, absolutely beautiful, and it felt secluded while also being right in the Citaduella. The staff was incredibly kind and helpful.
Nothing, it was honestly perfect.
10.0
hotel very nice in one historic building, room very good, the staff very well trained and very friendly and the restaurant was amazing.
the hot water in the shower isn’t enough.
10.0
Delicious. Beautiful garden patio
10.0
The staff is amazing - the buildings with the room so beautiful, the restaurant very tasty. it was a perfect moment in this hotel.
10.0
Fabulous Oasis in the heart of Ciutadella. A real Gem! Beautiful.
Nothing
10.0
beautiful old building
nothing
10.0
Fantastic location, decor, staff and food. Would definitely go back.
Music played in garden all day- better to start late afternoon. Would have preferred t hear birds singing on garden at breakfat.
9.0
everything
10.0
Should have coffee facility in the room
10.0
the Building & people
Nothing
10.0
Location of hotel is excellent and staff very welcoming.
Breakfast outside was a blissful and leisurely start to the day.
The room was not large but this was specified in the details. However it was very well appointed and designed with all that was required. Fab wet room walk in shower, all beautifully clean. Would definitely book another visit in the future.
8.0
staff and location. lovely garden
facilities inside not great for eating and drinking in poor weather. pool area rather small
10.0
Great hotel where you really feel welcomed. Great concierge service and all staff at all ! Thank you.
There is nothing to not like.
10.0
-the property is very stylish and the staff very friendly. the concierge was very helpful and recommended great places on the island to visit. -the breakfast was very good.
-the decor is beautiful and unique.
-we really enjoyed the use of the thermal spa (we recommend pre booking a slot if you are not staying for long)
-on arrival, you can drop luggage and the hotel recommended free parking nearby
not much!
would have been nice to have coffee making in the room, but room service is available if want
5.0
The room was nice enough (if a little small) and the bed was very comfortable. The communal areas were very well done. Two members of staff, Marta and Americo were very helpful. It was all very clean. The spa was good.
The service (with the exception of Marta and Americo) was really not good. The staff didn't seem to know what to do or where to be, particularly with regard to the bar area and the restaurant. They had obviously received no or very little training, and while polite, they just weren't able to work professionally. After watching (and waiting for the wrong drink to materialise!) I realised that there were no managers or supervisors to be seen anywhere: no F&B manager, no general manager, etc. A good hotel manager is always around, but this one (if he/she existed) was obviously very shy. I actually felt sorry for the staff, which is not what you expect in a hotel that considers itself to be top quality. The food in the restaurant was REALLY bad, and I resented paying for it. Steer clear - there are many better places to eat in Ciutadella.
FAQs
How much does this hotel cost compared to others in Ciutadella de Menorca?
The average price for a rental in Ciutadella de Menorca is $78 per night. This rental is $0 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Faustino Gran Relais & Chateaux. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Faustino Gran Relais & Chateaux. Enjoy the water!
Is Faustino Gran Relais & Chateaux pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Faustino Gran Relais & Chateaux?
We found 16 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.
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