Best Western Heritage Inn - Chico
About this hotel
Situated in Chico, this lovely hotel for $112 per night is a great choice for your next break. Hotel in Chico with free breakfast and fitness center An outdoor pool, a fitness center, and a spa tub are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and a 24-hour front desk. Housekeeping is available on request. Best Western Heritage Inn - Chico offers 99 accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily. An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Hot Tub / Spa
TV
Gym / Fitness Center
Garden
Map of Chico, CA
Reviews
3.9/5.0
Good(1,031 Reviews)
5.0
We have been traveling almost a week now and some high dollar hotels this best western was by far the friendliest most accomodating so far.
4.0
We were visiting for a tour of Chico state. The only negative was my sons sleep was disturbed by noisy people in the hallway. That wasn’t the hotels fault. Breakfast was basic but fine for us. We would return again.
3.0
Hand soap and body wash were not replenished and came only when we were leaving. Upstairs disturbance from kids for hours, could not reach reception.
5.0
It is convenient from the freeway, dog friendly with easy access to go potty and providing bags, treats, etc. rooms are clean, staff is excellent. It’s a little dated, and there are some homeless wandering around.
5.0
Very easy to check in and check out, staff was professional and nice, willing to help solve any problems. Room was clean and we felt very safe staying there. Breakfast had hot entry included not just waffles. It was also nice to see what was being served the day before for breakfast.
4.0
Better than expected, we’re big fans of eco hygiene stuff a lot better than the tiny soaps that are suspicious and usually not good for you. Also it’s one less thing to pack.
Rooms were large, clean, all the amenities and great layout definitely will be staying here anytime we come to chico
4.0
The black out shade is amazing. I slept 10 hours!! No ice machine on our floor was a bummer though. Everything else was great.
1.0
We found bed bugs in our room and told the front desk. We were not guven the option to change rooms or to even get a partial refund.
2.0
Quiet, good location. Sink faucet needs maintenance room 206.
4.0
Comfy bed
1.0
We arrived after dark, and we were unable to find the entrance, since it was not very well lit. Check in was easy, during which I asked, what are the hours for the pool were. They let us know the pool was closed for the season, but this was not advertised on the website or the hotel posting, it’s also lost us access to the hot tub. After a long drive, my partner, and I both needed a shower, the hot water was not working which they had not let us know during check-in. Thankfully, after calling the front, they let us know that their boiler had been worked on that day, with no estimate on when it may be working again. The hot water thankfully turned back on the next day, but we had chosen this hotel because it did have a pool and a hot tub, we had considered other locations nearby that also had access to a pool, which also may have been cheaper, but we went with best Western, because we figured it was a reputable establishment. The room was very nice, the bed did hurt my back quite a bit, and the water pressure was nice once the hot water started working. The included free breakfast was decent. Overall, I do feel misled by the listing, the amenities mentioned, were all fairly underwhelming or completely unavailable.
2.0
Good location with great parking. Had a issue with hot water. It would be what I call a welcoming hotel, very utilitarian. It is a place to stay! Clean and quiet.
The breakfast is sad, they don't an effort. I dont even understand why these typs of place pretend to care about breakfast. Also the coffee was bad.
10.0
It's our go to place to stay when passing through Chico. Great staff
8.0
The property was clean but noise. The freeway is literally right outside the place. Also, the next door guest we’re having a party or something because they were screaming, laughing, and playing load music. It was reported but they continued. We weren’t able to rest the night we stayed in that place. Breakfast was good!
5.0
A very nice hotel with a great staff!
5.0
Nice and clean, great service.
3.0
The ambiance is great and the staff people are very friendly and helpful.
5.0
Hard to find the entrance of the hotel.
4.0
Nice place good location.
2.0
Room was surprisingly spacious. The first floor was a bit loud with screaming kids - but was during afternoon not evening. Be nice if public TVs had captions on for deaf and hard of hearing & ESL guests.
2.0
When we were assigned our first room, we entered the room and found maintenance in the room caulking around the bathtub, had to go downstairs for a new room assignment and recode keys. Our second night when we returned after several in and outs from touring and walking our dogs we couldn't unlock the door. I took 3 trips downstairs to have them recode the key, 4th time I had my husband go downstairs, front desk assumed we were doing something wrong, which I found very insulting. Once they came up and used our 2 card keys and 3 master keys and they couldn't unlock it either, the battery must be dead. We waited in the lobby then outside until maintenace arrived to replace the batteries in the lock. Unfortunately we couldn't leave to do anything because we had left everything in the room while giving walking the dogs. Maintence was able to let us in while he fixed the card reader. Everyone was fast about fixing things and was apologized to about stating we didn't know how to use the card reader and did get 10% back for each night.
5.0
Place was clean llike breakfast for sure will go back.
5.0
Parking for us using handicap was very convenient and the elevator was appreciated. Breakfast was sufficient, a little later on the weekend would be nice. Staff was polite and even was able to provide me with a toothbrush I had forgotten. Easy on and off the freeway a little tricky entrance but GPS knew the way. Thanks!
4.0
There are no charging stations at this property for electric vehicles. Expedia is advertising that there is and it is not true.
2.0
To get to the hotel if you don't know the area is very awkward, it is tucked out of the way and the signs for the road and the hotel are not clearly visible. The bathroom showed rust and mold on the shower track and there was a chair stuck in the room that looked like a leftover and was stained and faded with a an unmatched ottoman just looked out of place we wouldn't sit or put anything on them. The people were very helpful and friendly. I don't think we would stay again.
5.0
Great breakfast, too!
3.0
The staff was super nice and friendly. The free breakfast was pretty good. The room itself was old and a little rundown. It definitely could use some fixing and updating.
5.0
Large bathroom, great shower, very comfortable bed, good location, friendly staff
5.0
So far it has been great
3.0
Was clean and quiet. Front desk staff went above and beyond. Was quick and efficient. Great place.
5.0
Everything is nice and easy for me...
4.0
The desk clerk gave me the wrong key&wrong room when i checked in. I had to go back to desk to get my correct room & key. Other than that,my stay was nice.
4.0
Friendly staff. Clean property and rooms.
3.0
The hotel was fine and the staff was nice. The room had so much residual smoke it made my lungs hurt.
4.0
Overall a great place to stay for the price.
5.0
The best of this place is the nice staff
2.0
Wonderful stay.
Good breakfast with tons of options. Very clean pool & hot tub. Pet friendly with multiple areas for our pups to stretch their legs.
The staff was very friendly and the entire property was well maintained.
5.0
Clean, friendly and easy to get to. Rooms are decent and AC worked well. Good breakfast options. Overall a nice place to stay.
4.0
Simply amazing staff! Best customer service ever received when staying in a hotel.
4.0
My room smelled like stale cigarettes unfortunately. She told me at check in they were booked up for the night so I didn’t bother trying to switch rooms but non smoking rooms shouldn’t smell like that.
FAQs
How much does this hotel cost compared to others in Chico?
The average price for a rental in Chico is $134 per night. This rental is $22 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Best Western Heritage Inn - Chico. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Best Western Heritage Inn - Chico. Enjoy the water!
Is Best Western Heritage Inn - Chico pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western Heritage Inn - Chico?
We found 9 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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