Completely Good Stay

Nice stay but bad WiFi and breakfast could use more options.

For the fact that it is richt next to a major freeway it is quite nice when staying in the back. Staff is very friendly and attentive. B-fast is okay and coffee and tea all day is much appreciated.

I don’t recommend staying here. The rooms smelled like smoke and were in poor condition.

Great services

Great service all around and close to downtown

They expect us not to use TV but provide it as a namesake which is unprofessional.

My husband stayed there off and on the last 3 months and it was horrible the one thing good was the price. He came home with bites all over, come to find out there was bed bugs. And the mattress was from 2005 .. that is ridiculous! I’m asking for a refund ! We have pictures.

Great experience overall! Outstanding staff, very welcoming, friendly, helpful, positive atmosphere. Examples like the front desk manager Mikayla who went the extra mile to accomodate the type of room I desired (location, view etc), and who also is running all the time thoroughly ensuring that everything is the best for everyone. The same with Jennifer, front desk is extremely busy juggling between incoming customers and servicing existing guests. Ethish is also very welcoming, thorough in helping, very friendly and positive. Akhil shows high professionalism, friendliness and caring as well. Diana (also front desk manager) confirms the same same qualities of this great team. Security is very active day and night, adding extra comfort to the numerous security cameras and the quiet area. The continental hot breakfast is of good quality. Fresh coffee is available 24/7. The rooms are very clean, the housekeeping and cleaning teams are also very helpful and polite (to exemplify with Rocio). Windham management inspects this location regularly. I strongly recommend this place for a great value stay!

Place was a bit shady

I have to admit that I did not pay a lot to stay here, but the sidewalk and parking lot really needed to be repaved. It was very uneven and you had to watch where you were walking. There were some repairs needed in the room as well but were minor. The clerk upon check-in did not tell me when breakfast was. It ended at 9 which I find unusual for a weekend day. I heard the neighbors through the walls. They asked that we not put the cooler under 68 and the heater over 72. That was unusual. But for what I paid, it was sufficient.

My stay was great and comfortable. The hotel felt safe because they have an onsite security officer. The staff are real accommodating and nice. Will definitely stay again.

My shower was slimy when I stepped in 😬

Hotel was okay, pretty clean apart from some stains on sheets and smelled like cigarette smoke. Sink water was a bit stranger, it felt silky like if you had soap that wouldn’t come off.

Room smelled like cigarettes, could barely breathe. Very few towels. Dead bugs

This was a great value!

Hotel is good place for visiting UT.

Roaches in the bathroom When I arrived they had overbooked the king rooms and gave me the queen room next to the ice machine, vending machines and elevators. They did reluctantly relocate me On my last morning I went to use the laundry room which was supposed to open at 8 but was still locked at 8:30. I went to the desk and they said they'd be "right up". Twenty minutes later I was still waiting so I gave up.

Property is literally falling apart. Photos of the place must be 20 plus years old as the rooms are not what they look like in photos. Bed & bedspreads paper thin, holes, dirty. Holes in walls. Gap under door that causes all noise carry in to an like your sleeping with the door open.

No stores in walking distance

Im not sure how they managed to get the door.open this morning 11/7/2023 at around 930am but someone opened our door to the room. I did inform the front desk but u figured they would call me back but never did. She asked if it was the cleaning ladies but if check out is not til 11am why would they be cleaning and going into rooms at 930am. My husband did go outside right after but there was no cart around the cleaning ladies use. Safety and comfort is what everyone seeks when staying at a hotel.

There were no trash cans in the room, not enough towels, too many people up late at night

First room they put us in smelled really bad and the bathroom had mold and what look like a bunch of paint maybe on the door and tub. No phone. Lights didn’t work. Truly felt like that was a room they shouldn’t rent out to anyone but they moved us to another room that was better. But still just like what you may expect from a rundown motel.

Overall fair.

Rooms were very clean

The staff was nice enough. Rooms, property and surrounding area is what you pay for. If you are on a budget it’s okay. Overall not horrendous but definitely not better quality. Oh yes get ready for a cold shower literally.

The rooms fairly clean and a decent price.

Awesome hotel with good price

peoples walking all night pretty noisy.

Right next to IH 35. Doors open to outside so noise from highway car alarms car radios

Old building, with roaches inside. Bad smell. Old blankets. Too noisy from AC. I'm still waiting for deposit refund!!!

There was not sufficient hot water in the shower.