Extended Stay America Suites Phoenix Scottsdale
About this hotel
Scottsdale hotel in Central Scottsdale with free breakfast and fitness center Along with an outdoor pool, this smoke-free hotel has a fitness center and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and barbecue grills. Housekeeping is available on request. Extended Stay America Suites Phoenix Scottsdale offers 106 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with double sofa beds. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request. Recreational amenities at the hotel include an outdoor pool and a fitness center. Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Dishwasher
TV
Gym / Fitness Center
Map of Scottsdale, AZ
Hotel in Scottsdale, AZ
Reasons to book
Includes essentialsPool, Kitchen / Kitchenette, Air conditioner and more
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Reviews
3.4/5.0
Average(856 Reviews)
2.0
This was the most nasty hotel I’ve ever stayed in. This was the state of the room when we walked in the first time:
There was hair on the pillows and blankets, as well as on the back of the toilet and seat, all very dark.
Besides the hair there were two very obviously used Q-tips on the side of the toilet. It was absolutely filthy.
There was a spot of blood on the ceiling above one of the beds, and stains all along the wall behind the second bed that could have been just about anything. Also, there was a large stain on one of the headboards that one can only imagine the origination of. There was also a bloody booger on the latch of the window. I wish I was joking!!!!
The fridge had broken parts and god knows what kinds of food spilled inside, as well as two moldy ice cube trays in the freezer.
The drawers in all of the furniture in the room, as well as the cupboards in the kitchen were also covered in hair of various lengths and colors.
The pullout mattress was an absolute nightmare. Full of holes, about 2.5 inches thick, and fully BROWN so that the person sleeping there was disgusted and instead slept on the couch folded.
The plug behind the nightstand is an active fire/shock hazard. If even nudged a little, it sparks like a literal lighter.
Besides all of this, generally unimpressed with the customer service. Petty, and curt when asked for towels or bedding, and there was an open fight in the lobby between employees when we left one morning.
YOU GET WHAT YOU PAY FOR!!
1.0
The room was spacious but the pull out bed was like sleeping on springs. The bed was uncomfortable. The breakfast consisted of choices between granola bar or tiny muffin. The local was in a nice neighborhood. Not worth the price
2.0
I booked 2 queen beds and only got 1 with a twin pull out sofa bed. The beds were not comfortable. We neeeded a plunger and they said they gave all of them out so that sucked! We called numerous times for a plunger and they kept saying they handed them all out and didnt know where they were. I was like ok so what do we do? And the lady at the front desk was like I dont know. I called in the morning again for the plunger and the man that was at the front desk was alot more helpful saying he was going to the maintenance closest to call back in 5 min. I did and he said yes I have a bunch right here. So makes me think the night before she just didnt walk over to the maintenance closet and look! Will never stay here agin!
4.0
The tub in our room was clogged & it took forever to go down. Also the elevator had a weird smell. Other then that it was fine.
5.0
It's a great hotel with great service.
6.0
As expected
1.0
I arrived at the hotel to check in and was informed that they had transferred me to a different hotel 15 minutes away. I never got a call or anything. When i arrived at the new hotel, i was told the hotel room had only one bed when i had reserved for two. After some adjustments i was given a room with two beds smaller than the original room had, and was charged more.
2.0
Can't beat the location. It was nice and quiet while having good links to freeways and main roads. The hotel itself is a bit run down. Pillows are like pancakes, no breakfast to speak of, the floor in my room was sticky and the water pressure was poor. Also, my room was mistakenly given to the next people who checked in! All was resolved quickly, but it was a pain to deal with after a long day of travel. Would I stay here again? No, it didn't meet enough of my needs.
10.0
It was a nice place with a nice rate.
2.0
We checked in to the room and it smelled horrible ! The hallways smelled great. We went and asked for a diff room and they were so polite, they gave us another room. Appears to have just been remodeled. Very nice!! They say free breakfast but they had 1 pot of coffee and a few muffins in a bowl. They need to put their trash bins somewhere else. They are big and right by the elevator to go down. But the trash smells so you either take the stairs or wait by the smelly trash cans for the elevator.
4.0
Everything was decent for the price we paid. Cleanliness was fair overall. There’s no “breakfast” unless you like coffee with a pre packaged muffin because that’s all the options they have. Our room was supposed to be NON SMOKING, signs posted around also said NON SMOKING however our room smelled of cigarettes as soon as you walked in and faded while in the room but upon entering every time it was just like walking in the first time. ALL of our belongings including our suitcases, shoes that we left out on the floor and our recyclable bags that we took snacks in still smell of cigarettes. We stood from Friday to Sunday to put in perspective.
2.0
Time to replace some worn out outlets. Zero usb chargers. Honesty, terrible coffee/breakfast. Buy food at Safeway. Pros - Quiet.
2.0
I checked in and noticed immediately that my door wasn’t locked. I went to leave shortly afterwards and discovered the door would not latch. I informed the front desk, but they refused to do anything about it or even transfer me to a different room, therefore, whenever I choose to leave my room for any length of time I have to bring all my belongings with me because there was no way of locking the door. This place is pathetic. Stay away!
10.0
Quiet and clean.
2.0
Our room, curtains are broken, dish washer did not work, toilet was dirty, but worst of all, it did not have hot water in the shower. Because the hotel is fully booked, the one and only front desk staff told us to tough it out. Will check next morning. It’s 40s and too cold to take cold shower. Overall I would rate this 3 out of 10.
10.0
Clean and comfortable.
6.0
Clean but older. No breakfast and no coffees at 11am. Nice staff.
1.0
On a good day, this would be a two star hotel. We way overpaid for this one due to the gold tournament in town. No lobby. Large TV Screen at desk video recording customers as they check in. Slow check in process - They ask a lot of questions before they give you a key. Room smelled like greasy hamburgers had just been cooked. You have to ask for a coffee pot. I had gnats in my sink. Toilet had build up stains in the bottom, exhaust fan buzzed loudly. My room on the second floor was just above the designated smoking area, so I had to keep my window closed. Bed and pillow were ok. I'm shocked its on Hotels.com website.
10.0
Love this place and staff
2.0
No frills hotel. Has everything you need at a great price.
2.0
Travelled during the time of the year where it's expensive, down here, this location wasn't bad for what we paid. Had everything we needed.. no complaints..
3.0
We arrived late in the evening after visiting with family. The check-in experience was efficient and friendly! We found our bedroom and bathroom to be quite comfortable and clean and well-maintained. Checking out the next morning, again, the process was efficient and staff very friendly.
2.0
Broken down drawers and cabinets.
Rooms looked dirty.
2.0
Bed mattress was worn out sank in it. Staff was very friendly. Room was clean other than the age of the bed it was ok for the price
2.0
Keep your bags zipped ! It’s good for a quick stay if you don’t have to stay in the room . Bed was super hard .
1.0
No hot water for any room. Wouldn't call plumber. Everyone had to wait until the morning. Several people complaining but still refused to fix problem. We left for next destination without showering. Remote control needed batteries. Clerk didn't know how to use screwdriver. Bed very, very uncomfortable.
8.0
Lots of parking lot and close to restaurants, gas stations and a few minute drive from main freeways. Breakfast consisted of only coffee, granola bars and/or instant oatmeal.
10.0
Had an awesome stay, staff was friendly and the property was clean. The only thing that I would recommend the hotel to work on is more breakfast options.
1.0
Dirty hotel... sheets were not changed. Shower curtains were dirty... blood or feces stains... the shower and tub had stains. There was trash in our bed. 2 words. NEVER AGAIN.
1.0
Uncomfortable bed and sofa bed. Can’t sleep. Different room then what I reserved. Sorry usually never complaining because not so picky. But this time very disappointed
2.0
Lowest price hotel in area. Just needed a place to crash for the night. It was clean, easy access. We didn't like the bed but thats personal choice
2.0
The hotel is a little outdated and rundown, the room had a funky smell, but clean. And the front desk clerk was very nice and helpful. Good for a quick stay.
2.0
Location was amazing, price was okay but the stay was okay. The hot tub and pool wasnt working. Wasnt heated and couldn't enjoy swimming.
1.0
When we checked in the front desk person said we did not have a room. She also said she called us, but we never received a call. When talking to us, the customer service representative completely ignored us completing check in and when a white customer came in checked him in and gave him a double bed room. I don’t often get that response when I travel with my family, but I believe this representative was giving us a head time because we were Native. After all that we had to settle for a single bed with 3 adults and one child. The customer service rep would not give us a refund. We did not have any other choice but to stay all hotels were booked in the area. The bed is very uncomfortable. I would not recommend this place to anyone, very bad customer service.
3.0
The hot tub was not working, but the pool was clean and beautiful when the lights came on at night. There was a public grill for use which was also very nice in addition to the in room kitchen.
3.0
It was a quiet property and Lance at the front desk was very kind and helpful. The bath and floors had obviously not been cleaned and the bath fan was hanging from the ceiling from one screw. The property could use a good cleaning and some upgrades.
4.0
It was okay
4.0
Great value for the area. Staff was friendly and accommodating. Tons of terrific dining options in the area. Only criticism would be the free breakfast. It barely qualifies as a breakfast and ends too soon (930).
1.0
Waste of money staff were very friendly
1.0
Worst place to stay . Switched 2 rooms and both are bad . At least 2nd room was better compared to 1st room .
It smells bad , bathroom is not clean .
Reported at front office no action taken about cleaning.
FAQs
How much does this hotel cost compared to others in Scottsdale?
The average price for a rental in Scottsdale is $198 per night. This rental is $127 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Extended Stay America Suites Phoenix Scottsdale. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Extended Stay America Suites Phoenix Scottsdale. Enjoy the water!
Is Extended Stay America Suites Phoenix Scottsdale pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Extended Stay America Suites Phoenix Scottsdale?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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