I loved the hotel. I love the waffles at breakfast and I love the staff friendly, accommodating, and kind. I love Susan at night because she is always available to help at night if anything is needed.

The room was not good. Bad Odour.

Majority of staff are very accommodating. Pool is diligently cleaned daily. One downside - the property is directly on a busy highway without much nearby.

specifically, lights in the roo were inadequate and/or didn't work. Bed was made with blanket next to bottom sheet with top sheet on top of blanket.

Very rude and things were broken and blamed on me so i didnt get my deposit back

Checking in wasn’t great a first but afterwards they were kind and helpful. Room was amazing, we wasn’t expecting such a beautiful room and view. Parking wasn’t great, there wasn’t enough parking and everyone was parking crazy my car got hit. Breakfast could of been a little better but overall 8/10 would definitely come back.

The room was not very clean and felt very dark. The AC wasn't working properly for a while so it felt very humid. There was a light bulb missing from a lamp. There was also a dirty napkin left on the floor from the previous people.

It was a terrible experience at this Hotel I want my money back, This was a terrifying nights of staying there there’s a army of bedbugs in the Roos I got all bit up by bedbugs here are the evidence Of it I Will never ever stay at that place again

The advertised room extremely failed in comparison to what was received. Room 412 should be taken out of service until it is renovated to a room that a customer can feel comfortable in. This room was nothing like the room advertised, I should receive a complete refund.

Horrible cleaness i went into my room first of all people were screaming next door the couch was covered in bugs and dirt with stains it smelt disgusting the shower had like mold and so did the sink

All good but not enough parking

Clean

Decent place to stay for the price. Before I was given a room, I was asked about floor preference and asked for the lowest floor possible and was accommodated to the second floor. I was given a corner room, which worked out wonderfully since it was further away from other rooms. Overall, the room was clean; however, the bed had small hairs on it. The bed was a queen size with four small pillows. The sheets were thin; if you are someone that desires thicker sheets during the winter, bring your own or ask at the front desk for additional sheets (if they have any). Overall, the bathroom was clean. The room had hardwood floor. The stay came with free continental breakfast that began at six in the morning, which was decent.

good

Noisy, didn’t feel safe, heater didn’t work, light bulbs out, roach invested, parking was terrible, didn’t feel like it was clean

We arrived through a sketchy neighborhood and there was a car right outside the hotel that had been run into a telephone pole, a door was left open and no one appeared to be in it (think Grand Theft Auto in real life). The lady at the counter was so rude and that is being kind. She knew i was old and had trouble walking and she made everything as difficult as possible and we were put in a room that was about as far from the elevator as you could get. The room was absolutely subpar. The heat/air unit had a 6 inch burn spot on it (very scary). The bathtub had been patched. The toilet ran CONSTANTLY. The bed was made incorrectly with the bedspread under the flat sheet. We immediately had to remake both beds...a picture is worth a thousand words. I have pics but apparently there is no place to podt them.

Our stay was excellent.

Batteries in remote no good....could not use. Continental breakfast had 4 cups of yogurt, dry ceral and waffle mix..plus dispenser w/juices and coffee. Very disappointing when told it would be a Continental Breakfast. Only 1 elevator was working. only bed, 2 hard chairs for table in room...no where else to sit Why charge $50 deposit? I did get it back, but I've never had a hotel charge a deposit! Also...bedding....the blanket was UNDER the sheet. No bedspread/coverlet. ?????? Bathtub was stained, had fingernail polish on it. Paint and grouting for bathtub was VERY SLOPPILY DONE!

Was clean and comfortable room, very good size fridge though the freezer box in it was so iced up you couldn't shut it making it useless, never tested TV but it was a good size, water was always hot, breakfast was a make your own waffles with very limited seating so it was impossible to do so we never bothered, didn't try the pool so can't comment, so noisy and hard to sleep at night if you're on the side of the interstate road, staff aren't massively friendly or hugely clear about things, ice machine never worked for our whole stay not that we had anything to carry the ice to our room in, our room was never cleaned or tidied and our towels were never replaced until we left, $50 deposit demanded upon check-in even though the room was prepaid in full I didn't know this was needed till I checked in and had to wait for someone to inspect the room before we could have that deposit back when we checked out, make sure you have the correct zip code when locating the building as there are 4 Super 8s in the Austin area

Staff was very friendly, the hotel has a convenient location, although the breakfast was included I was able to have it one day during my stay since they took it away early, Mon - Fri from 6am to 9am, Sat - Sun until 10 am, perhaps for most business travellers this is not early at all, but no when you are traveling for leisure. But my biggest complain are the beds, the beds on my room were the most uncomfortable beds I've ever experienced in my life, you can feel the metal springs with your fingertips, squeaking every time you turn on it, my back is still sore, these beds are an absolute nightmare.

Room smelled really bad. Door was broken.

The staff was very friendly and helped me right away on everything.

brought home bed bugs from the hotel

Large public area with assorted furniture that looked aged. The lift was missing digital number display and one was wasn't in use. Room was uncarpeted which seems to be a 'thing' at the moment. There was no coffee machine or lampshade on wall fitting. The curtain was odd in the fact it opened half way to the middle from the side not the usual way. It was the bathroom that let it down. The toilet hole recess was missing the holder and was rusted and what should have held a tissue box was empty. The fan or what was a light fitting was missing and was an empty metal recess. The anti slip mat in the bath needed replacing. The security lock on the door had been damaged and put in a different place on the door but all the screws were loose. On returning back on the first day only one bed had been made up which was really odd. If more attention was made to the up keep of the rooms I would have scored it higher but it just gave the appearance of that they couldn't careless about the maintenance side of it. Every evening the hotel car park was filled up with small trucks and many handymen returning from their assignments. They hung out in the car park in small groups and in the public areas and I wasn't sure if it was safe or not. In the morning not only was the car park emptied again but breakfast was meagre pickings. Location was ok as a base to be in and out of the city but if you are new to the area the road system takes a bit of getting used to.

No safety box in room

Came down for a funeral, when I first arrived I noticed a busted window in one of the rooms on the second floor. Didn’t feel to comfortable about that. Once in the room, couldn’t locate the remote & was told by the night shift they couldn’t do anything about it & it wasn’t their problem. I paid close to 400 for 2 nights & I got to sit in a room looking at the walls. Needless to say, I won’t be stay at this hotel ever again.

Horrible hotel smells horrifying cockroaches all of in the bath tub. Very very bad experience shouldn’t be renting rooms in that condition and so expensive expected at least something decent for that price

Upon arriving to my room, my girlfriend and I were shocked, as there was chips all over the bed, the bed wasn't also made, and overall just a dirty room. We decided to go to the front desk where they were able to process a refund.

I arrived and checked in. I did not know this hotel was extremely old looking for its price point. Room only had one small towel so i had to go down for others. There was a weird smell to it. Toilet was loose when sat on it. Mildew around toilet. There was a cigarette burn on my blanket. Bed was lumpy and pillow was hard. And found a used broken glass CRACK PIPE behand the window curtain.

Comfortable bed, good a/c!

To begin when I arrived I was told the suite i reserved was not available til the next day that they could put me in a regular 2 bed room. I informed them there were six of us so would need 2 rooms but she said there was only one room available. When I told her that would not work she said that was my only option. So then I asked how much i would be paying for the room and she said oh dont worry you already paid and i said yes but i paid for a suite and she was not giving me a suite and that i was not paying same rate. So then she said okay i just credited back your card so no charges and no room and she wished me a good night. I attempted to call hotels.com but could not get past auto-assist recording. I explained to her I was from out of town and she basically left us out on the street. I asked for manager whom she called on phone and then said she would put me the only room available which i had no choice. Once in room floor by ac unit was covered with water. Small bowl was under AC but had over flowed, no towels or toilet paper found in bathroom. Called front desk and a different lady was there now and she was much nicer and apologetic. She handed towels for floor and some for us. Also gave me a big retangulars bin, in bad need for a renovation

Got the suite, and upon entering it had a smell of mold. Couldnt find any and just assumed it was because of being damp. Took a shower and, after walking barefoot across the floor in the room itself, almost had to take another shower because the floor had turned the bottoms of my feet black. Later, when i needed to use the mini fridge for leftovers, i opened it to find it full of food only god would know how old. It appears to be an extended stay location, which isnt bad, but it felt like the location was being over run by anyone with a small amount of money. When i went to check out, the desk person was arguing with a guest they had to kick out because of smelling like weed. If youre in a bind, its fine, ive been in worse hotels, but if money isnt a thing, then go to one closer to downtown, youd be better off.