The location of the property is great, within walking distance of the Monteverde Cloud Forest Reserve. But the room we were assigned had a strong chemical smell in the bathroom, almost like a pesticide. The room feels old. The TV didn't work well. The shower soap dispenser didn't work. The shower pressure was too weak - the front desk said it was by design to preserve water.

The best part about the property was waking up in the morning and looking out to the forest. That is all you see, besides the rest of the hotel. You don't see other buildings, businesses, or crowds of people. The room is simple but clean. The negatives are that the bathroom doesn't look professionally finished and the water pressures are low. Also the bedding seems ready for replacement. However, despite all the little issues, I really like the place and had a wonderful stay.

Hotel is right next to the Monteverde Cloud Forest Reserve. It's quiet and peaceful. Hotel seems a bit dated and could use more electrical/charging outlets. Beautiful grounds and nice view of cloud forest. Room didn't appear to have heat or AC. But we used the restaurant the two nights we were there and the food was very good and reasonably priced. Glad because with dark and not great roads in Monteverde we decided to eat in. Staff was very attentive and helpful. If mobility problems make sure you get a room in the main building as it's a bit of a hike up hill to rooms higher up on the property.

Trapp Family Lodge is in an amazing, serene setting. The grounds are lovely. The views are spectacular.

Short walk to the cloud forest, always have attendant, bar & restaurant on site, relaxing & just perfect for our vk

Great staff and nice clean beds

Great hotel in the mountains only 15min walk to cloud rain forest.

Great hotel. Read someone else’s review not long ago that said the rooms needed to be updated. The rooms, in our opinion, fit the chalet feeling of the place. Wouldn’t change it. View was great from room #22. Restaurant food was excellent. Friendly staff. Would go back again.

Parking lot was challenging but it worked. Pretty far outside of Santa Elena if you're looking for more of a walkable experience, but they provide onsite dining options (breakfast looked good though couldn't accommodate a food allergy). Beautiful location, near Cloud Forest. Room had windows without screens (bug entry) as the only source of air. Thankfully the weather was cool, but room was stuffy without air circulation.

This is a wonderful place to relax. Provides peace and privacy. No elevators. Try to use a wheeled luggage as the way to the rooms is ways up from the lobby. Also, it would be nice to have a USB charger on the night table. Restaurant serves excellent food.

Love this place. Stay here every trip! They go above and beyond. Amazing owners and staff!

Only wish they had room for weddings. Beautiful, classy. Have already recommended it to friends and family!

The staff is so helpful!

This was a great property with easy access to the Curi-Cancha and the Monteverde Biological Reserve. We had dinner in the restaurant both nights and all 3 of us LOVED our meals both nights. The rooms are comfortable, large, good bedding, showers with shampoo, conditioner and body wash plus hairdryer. The breakfast is included and was very good, with fresh orange juice, or other juices. We both had the Breakfast Tipico which I love, but they had pancakes, French toast. I highly recommend the Desayuno Tipico which has gallo pinto, scrambled eggs, cheese, grilled tomatoes and sautéed plantains (bananas). Very good. The location is perfect if you’re birding. The staff is very friendly with a fabulous happy hour 4-6:00 with 2xwines for $7, 2xbeers for $7, liquor 2x for $8. It is a very friendly place to stay with friendly staff who are very accommodating. We highly recommend it.

Weird vibe. Room was ok. The property was beautiful.

This beautiful property is a stones throw from the Cloud Forest Reserve and provides you a feeling of being immersed in the natural habitat. Great helpful staff and a great convenient dining experience.

You screwed me. I had no intention to go to Costa Rica. Was booking a room in Stowe Vermont. Your website put up Trapp family lodge. Which is in Stowe Vermont. You pulled the bait and switch. And charged me to stay in Costa Rica. I’m considering joining class action lawsuit against your shady booking practices

Nice accommodation, quiet with cool porch area overlooking cloud forest. Although resort is close to the national park, it is far away from dining options and where most tours leave from (ziplining, hanging bridges, night tours, etc). Also thought the hotel was very expensive.

The experience

The location, grounds, food, and service were perfect. The room layout, linens, and bathroom were clean. However, the carpet and bathroom had a slight stench.

The staff was very friendly, helpful, and professional. Our shuttle was delayed 8 hours and they made sure we had dinner when we arrived (close to midnight!). They also helped arrange local transport and gave excellent activities advice. You cannot get any closer to the cloud forest entrance, which meant we could go on several walks a day. Great staff, location, and atmosphere!

The staff were extremely nice and helpful. The property was beautiful.

We had an amazing stay. The staff are extremely friendly, the rooms are beautiful along with the grounds. Easy access to area attractions. Wonderful food and dining onsite. Staff gave recommendations of area sights. Will definitely come back.

There are some leaks in the room and water being dipping when there is heavy rain. Other than that place is awesome and people working there are amazing and nice breakfast as well. Bit away from monteverde city or the other attractiona but it's very quite and peaceful

It was awesome.

Very close to Monteverde cloud forest(what we went for). We found Trapp family lodge to be very beautiful. The food in the restaurant was excellent.

Beautiful property. Everything was perfect. Staff was kind and helpful. Wish we could’ve stayed longer!

A great place to base yourself out of when visiting Monteverde. You can walk to the cloud forest and the front desk will help you organize any other activities you want to do. The rooms are spacious and clean and the people working there are kind and attentive!

Super friendly - clean economical accommodation- great location for the cloud forest reserve.

Freezing cold, no heat, water takes 5-10 minutes to be hot. Inside the room I wore long johns, jeans, three layers of seaters and a Canadian winter jacket and was trembling with cold! It's a very isolated place, basic unattractive room, no coffee in room, no cups, 2 small water glasses, front desk staff aloof, only concern was whether we were having dinner at hotel, which looked like mainly pizza. Why would I eat pizza in Costa Rica???? Strange. I'm sure some folks would like this cold isolation but I personally wouldn't stay here again.

Very clean, good location, 15 min. to walk to cloud forest. Good parking. Beautiful view from the room window.

An amazing location with walking access to the Monteverde Biological Preserve. The staff were amazing and the restaurant and bar were nice places to enjoy a meal and have a cocktail. The views were spectacular but we were surprised by the lack of heat in the room. The shower had plenty of hot water.