PLANTONIA Aparthotel

Clean and comfortable- staff were friendly and helpful

Large space- well equipped apartment

The location is exactly as described. It’s not a tourist area, but it’s only three tram stops from the city center. The tram stop is about 100 meters away, and the grocery store is about a six-minute walk. There’s also a small shop and a couple of coffee shops closer by.

There was no air conditioning in the bedroom, only in the living room. It was possible to open the windows, but since the hotel is right on a street with trams, there was some street noise. Still, it wasn’t really very disturbing.

It was exactly what I was looking for: a modern, clean, and elegant apartment with a lot of room. The shared laundry room for guests, with four washing machines and four dryers, was a very appreciated feature. The staff were kind, helpful, and always available. The delicious breakfast from the nearby bakery “Zaczyn” was a lovely bonus, although you can also have breakfast there directly.

I loved the shared laundry for guests, but unfortunately, it was often occupied by one family, with all the washing machines being used by a single apartment. This is more on the guests than the hotel. everyone should respect the fact that other may also need to use the washing machines or dryers.

Location - very close to Krakow Castle in a peaceful neighbourhood with a great bakery next door and good local options for eating out and a supermarket nearby. You are also very close to the tram & bus lines. Apartment - our apartment (number 36) was presented nicely and had an upstairs section and two toilets. Air Conditioning - we appreciated having access to air conditioning both upstairs and downstairs in our apartment, although neither air conditioning unit was strong enough to fully combat the heat in the apartment, which is located in the roof of the property, so we did sleep badly every night of our stay.

Pillows - the pillows were poor and very soft. They do provide extra pillows but because they are all the same type, it does not make any difference. Kitchen - We found the kitchen layout difficult to use as a functioning space. Lots of the drawers are taken up with various bins for individual recycling. We had lots of knives but only 3 forks for the both of us for 7 days. We were only provided 2 dishwasher tablets for 7 days. You are only provided with 4 free coffee pods, if you want more, they will charge you, which seems unfair, especially considering the price you pay for the room. There is not enough work space to cook and appears that appearance has been prioritised over functionality when it comes to this space. TV - The chromecast is rubbish and very difficult to use and make it work consistently. We found this incredibly frustrating. Environmental Focus - the apartment is heavily focused on avoiding waste, which is important, but a lot of what they have implemented in the apartment could be considered wasteful. For example, there are MANY light switches in the apartment, we must have wasted a lot of power constantly turning the wrong one on/off because we were constantly confused. The amount of light switches felt excessive. The TV turns on immediately as soon as you enter the apartment, which is unnecessary and wasteful. We were VERY warm in the apartment and had both air cons on constantly, if there were powerful enough, we wouldn't need to have both on all the the time. Bed - we found the bed very uncomfortable and hard. We struggled to sleep comfortably upstairs because of the heat and ended up sleeping on the sofa bed. While preparing the sofa bed, it became apparent that it had not been put back correctly so we had been sitting on a very uncomfortable sofa unknowingly for days. The mattress on the sofa bed was heavily stained on both sides.