Hotel in Sacatepéquez Department
4-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Elegant Accommodations
Amenities
Business facilities
Airport transportation available
Concierge services
Free WiFi/internet
Free Parking
Pool
Non-smoking
Pets allowed
Balcony/Terrace
WiFi/Internet
Garden
Family friendly
Housekeeping available
Fire extinguisher
Cleaning products
Map of Sacatepéquez Department
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·Aug 2026
Le personnel était très agréable et disponible. Ils ont tout fait pour que notre séjour se passe bien. Si vous avez la possibilité d’y séjourner je vous recommande les chambres côté jardin moins bruyant que côté route.
10 / 10Outstanding·Jul 2026
Beautiful and very clean. Incredibly welcoming and kind staff. Comfortable beds and linen.
Restaurant and food options not just limited, but not very good either.
Also, no hand or wash towels.
9 / 10Outstanding·Apr 2026
The hotel was so lovely. The views amazing and the room very big and comfortable. From the moment We arrived, the atmosphere felt welcoming and relaxing. Everything was clean and well maintained, and the overall experience made the stay truly enjoyable. I would happily recommend this hotel to anyone looking for comfort, great scenery, and a pleasant place to unwind.
Communication between departments in the hotel seemed a bit poor. It took ages to get clear information regarding massage or spa treatments. We also had a misunderstanding related to changes in our booking. Although it was resolved in the end, it required quite a bit of back-and-forth messaging. That said, the reception staff were very helpful and really tried their best to assist us and resolve the situation.
6 / 10Average·Feb 2026
Nice atmosphere, excellent volcano views (both de Fuego and de Agua), very nice room with a fireplace I really enjoyed
Food! Breakfast is dismal! It’s a la carte menu, and what you get is an absolute disaster - so little food and the taste is not for human consumption. They don’t even have a fresh fruits. For a hotel that is long way from everything, they should not be this stingy 😂 It’s $200 per night!
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Top rated by guests
8Excellent
(81 Ratings)
"Beautiful and very clean. Incredibly welcoming and kind staff. Comfortable beds and linen.
Also, no hand or wash towels."
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