Hotel in City of Westminster
4-Star Hotel
Reasons to book
High-end valueWell priced for this area
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Includes essentialsWiFi/Internet, Air conditioning, Pool and more
About this hotel
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a coffee shop/cafe are onsite.
Change of towels is available on request.
Holiday Inn London - Kensington High St. by IHG offers 706 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with satellite channels.
Recreational amenities at the hotel include an indoor pool and a health club.
Change of towels is available on request.
Holiday Inn London - Kensington High St. by IHG offers 706 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with satellite channels.
Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a health club.
Children under 16 years old are not allowed in the swimming pool or health club without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Business facilities
Restaurant
Air conditioning
Pool
Non-smoking
Gym
TV
Bathroom
Coffee/tea maker
Bar
Spa
Balcony/Terrace
WiFi/Internet
Garden
Kettle
Laundry services
Sauna
Bath or shower
Ironing facilities
Free toiletries
Towels
Safe
Accessible by elevator
Hairdryer
Housekeeping available
Map of City of Westminster
Available Rooms
Ratings and reviews
8 / 10Excellent·Aug 2026
Holiday Inn, Kensington High St is a large, well located, very busy hotel a 5-min walk to Kensington High St with lots of shopping, dining & grocery options & great transport links on buses & Circle Line tube station where you can travel/connect all over London, Heathrow airport & overground trains.
The hotel staff were extremely friendly & accommodating and cannot be faulted & the amenities, including the gym and spa were outstanding. Unfortunately, a number of maintenance issues negatively impact my stay.
From day 1 the room phone didn't work, reported 5 days in a row, resorting to speaking with a manager. No phone meant no access to reception, house-keeping or concierge which was an issue when toilet paper ran out, the tv remote stopped working & light globes blew all of which happened during my first week. I was moved to another room, told it would be ready that evening but as I didn't get in until late, I packed up & moved out the next morning & was then told the new room wasn't available until 4pm so I paid for a room for a day that I couldn't access (no refund or apology). The new room also had issues - the tv had 2 giant white spots in the middle of the screen when turned on
Room maintenance clearly needs more attention, especially as this is not a budget hotel. Unfortunately, all the problems added unwanted stress to an already challenging personal reason for my stay in London, not a holiday.
Highly recommended BUT room maintenance is urgently needed.
8 / 10Excellent·Aug 2026
Front receptionist dealt with an issue very quickly and offered us a free drink for the inconvenience. With no fuss. It made us feel we were important to their business. The room we stayed in was immaculate and a lovely welcome note left for us by the chamber person. Sorry I was ill during our stay and did not write back to say thank you their name began with Z. It really helped as we do not get away much and this meant a lot.
All staff were polite, location great for underground station and local shops. Room temp was controllable which was especially helpful in the heatwave we are having. Thank you Holiday Inn.
8 / 10Excellent·Aug 2026
Room was very small, bed was hard. Breakfast was nice. Staff was friendly.
TV didnt have many working channels. Quiet area
5 / 10·Nov 2026
Hotel was lovely and facilities were excellent. Staff were so friendly and helpful - good selection for breakfast. Room was very clean but bathroom looked tired. Excellent location and close to the tube stop
$$$$
Top rated by guests
8Excellent
(2,023 Ratings)
"Friendly staff, clean, great pool, super facilities, lovely breakfast. Very impressed for the price and will definitely stay again!"
EmmaDon't miss out! Price and availability may change
