Carrossa Hotel & Spa

The facilities were fantastic, the staff were very helpful and kind

Nothing

We absolutely loved our stay and really could not fault it. The staff were extremely attentive, welcoming and their memory and small gestures were greatly appreciated. A top class hotel and spa - truly worth the money and we will definitely be back! Gracias!

Great pool, spa and dining. Very pleasant staff.

Slightly dated decor and very low quality shower in the room, not even overhead only hose style shower available.

Great staff. Nice gardens and pool. Rooms very comfortable. Gym really good.

This place is weird! I’m going to write a slightly longer review than I usually do, so here goes. There are c.75 rooms, and it was pretty full. Every single other guest was German. This resulted in: 1) Restaurant hours are super-early. Restaurant opens at 7pm, and is 90% full by 715pm; 50% empty by 830pm; and 95% empty by 930pm. 2) Because the guests all rush to the restaurant for 705pm, the hotel gardens, pool and common areas are completely empty at 630pm. 3) Everybody, including staff, speak to you in German. It doesn’t feel like you are in Spain. My biggest problem however is that this is a beautiful rural hotel - 6km to nearest town of Arta (which is very small and dull) - so you are stuck there for the evening meal unless you want to drive. Not only are the “eating hours” weirdly early (we were last guests in restaurant at 955pm), but the food is terrible. Really terrible. 4 courses each night, with a paltry 2 choices for each course. €59 each. This could be great, but the quality is soooooo poor. Last night’s meal was one of the worst meals i’ve ever had, and cost €200 with wine (NB: a €13 bottle of wine here costs c. €55). Course 1 = A single breaded prawn and a miniscule flavouless scallop. Course 2 = chicken consomme, which was just hot water with chives and worse than a tepid chicken oxo cube. Course 3 = salmon fillet (was fine, but basically like a Tesco pre-cooked fillet that costs £4 for 2); course 4 = rum baba. Tiny, flavourless sponge with melted ice cream. Just so poor. Usually I wouldn’t care if hotel food was rubbish, but if you want to have a glass of wine at night, you need to eat here given rural location. Good luck finding a taxi in Arta. Looking at other reviews, I’m getting ready for the hotel to say “this review is unfair and most of our guests love our international cuisine from our great team”. I’m sure they do, but hey ho! If you want to eat airport quality food for €200 / night, and do so at 7pm - then this is for you.