Hilton Phoenix Tapatio Cliffs Resort

Hilton Phoenix Tapatio Cliffs Resort Resort in Phoenix

About this resort

Nestled in Phoenix, this charming resort for $72 per night is a great choice for your next vacation. Surrounded by the desert landscape of Phoenix's North Mountain, this all-suite hotel offers luxurious amenities, enjoyable activities and delicious dining options for an unforgettable holiday.

Amenities

Pool

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Fireplace

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Gym / Fitness Center

Family friendly

Map of Phoenix, AZ

Nearby attractions

Desert Botanical Garden

Hilton Phoenix Tapatio Cliffs Resort

3.8

Good(683 Reviews)

Resort in Phoenix, AZ

3-Star Resort

Reasons to book

Includes essentialsPool, Kitchen / Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

$$$$

About this resort

Amenities

Pool

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Fireplace

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Gym / Fitness Center

Family friendly

Map of Phoenix, AZ

Nearby attractions

Desert Botanical Garden

Reviews

3.8/5.0

Good(683 Reviews)

100% verified reviews

10.0

Apr 2024

Great facility and golf

The facility was great. There are a number of very clean pools. One of the pools has a poolside bar and food. The staff waits on you at poolside for drinks and food, even water.

8.0

Apr 2024

Great family-friendly resort.

Great for families with kids - especially all the pools. Cool location for resort (old rock quarry w mountain views and hiking trail acess). Liked the overall look/ feel of buildings and 'village' set up. Good enforcement of quiet hours. Friendly staff. Clean rooms. Comfie beds. Lots of steps/ good exercise...but also accommodations seemed available.

Only saw one non-Tesla EV charging station next to a bank of Tesla-only stations. The bathroom exhaust fan was too loud.

8.0

Apr 2024

It's an old place. $50/day "resort" fee is a lot. Pool water was cold, which was frustrating.

7.0

Mar 2024

It was ok. Alittle more than whatbits worth right now

Nice clean rooms

No parking Pools were crowded. Not enough spots to sit Alot of renovations going on

4.0

Mar 2024

Bad service and overpriced

The facilities were clean and other than the waitress by the pool, the staff was friendly. It's a beautiful location.

We arrived only to discover our room had been booked to someone else. They gave me a prorated room for the first night and didn't get me into my original room until mid afternoon the next day. Unfortunately, I was disappointed in the view as I paid extra for a room with a "pool and mountain view". It was a view of the parking lot with a distant side view of the pool. We were told to text a number if we needed anything, one night we requested silverware and got a quick response back that they would have them to us shortly. 45 mins later I asked if it would be easier if we just came and got them, to which I was told yes. I wish they had said that to begin with since 45 mins later our food was cold. Not to mention we were several parking lots/buildings away from the lobby and had to drive to pick up the silverware. I wish I were done but this same night we tried to connect to the Internet following the instructions on the modem, when it didn't work we called the front desk and the employee said he'd send someone up. Needless to say, no one ever showed up and we spent the entire trip without wifi (this could have been fine if that wasn't a listed amenity and if we didn't pay as much). The water village was lovely and we enjoyed the sun, the servers were all very friendly with the exception of our waitress. I ordered drinks using the bar scan available on the lounge chairs. We waited 10-15 mins while people around us who ordered after us got their food and drinks first. We saw our drink sit on the bar for this entire time and we overheard others complain about how rude the waitress was. I finally went to get our drinks and the bartender apologized for her not having brought them over, he said that she should have and that she knew she was suppose to. This is already such a long list so I'll just say, overall, the service was bad for how much this resort costs and although it was a beautiful location, I will not be staying here again.

4.0

Mar 2024

Room not worth the price

The views were beautiful!!

The room was not worth the price!! The rooms are old. The bathrooms are very old not very clean.

1.0

Feb 2024

Not clean, horrible customer service, no free amenities except pools which have tampons in them.

I liked the location. I also liked that the pool was super close to the hotel room. I also like the bed.

The pool had a tampon in it, used, so we didn’t end up swimming and were disgusted with the experience. The bed blanket had brown stains, fresh stains that were still smudging. Staff is horrible, completely unacceptable, called at least 10 times total to either book, ask for a ride “as they are supposed to provide at any time all around the resort, ask questions about tylenol etc. Each time we got hung up on rudely, in the middle of talking, after asking a question, after getting the information we need. Absolutely no greetings were made to us by phone, no manners, horrible. We did not get the rides which were supposedly included with the stay. Fridge was super dirty, we had food to store and it was so dirty we did not want to keep our food there. The 24/7 phone number to text did not respond to us either, even though they supposedly all have the same number so at least someone should have replied. Hotel was a bit overpriced for the service we received, the elevator was loud and every time someone used it we heard it in the middle of the night. We were informed checkout time is at 12. Next day we were ready to leave at that time and called on the phone in the room and asked if we have to checkout in person. She said you were supposed to check out at 11am, she was making a big fuss threatening to charge us a late checkout fee of $50 which she ended up not doing i hope. Our stay was horrible, we were only there for the weekend hoping for something more and were completely disappointed.

8.0

Jan 2024

A great getaway

Great views.

HVAC noisy

9.0

Aug 2023

Superb

I like the waterfalls. That's what brought me to this Resort.

I didn't like that the waterfalls were not on. I guess there was issues with them working properly. But it was a disappointment.

10.0

Aug 2023

nice staff

the is spacious and very nice

No overhead lighting

7.0

Aug 2023

Good

The rooms were nice a little hot but nice, pillows were awful. The pool areas was not what we were expecting kind of junky. Service was good from the bar.

9.0

Aug 2023

Stay was fine but parking has to be better.

Rooms were nice.

Parking is horrible and when have to park behind your room it’s not easy to walk up the hill to get to your room. Especially when it’s super hot.

9.0

Aug 2023

Superb

It was nice over all

The parking lot was very confusing

8.0

Aug 2023

Replaced to hang out with friends and enjoy it the amenities

Very beautiful environment. Easier to get your rooms once you figured out the layout.

No valet parking for check-in

7.0

Aug 2023

Good

I came in late so my room wa hard to find, luckily staff came by on golf cart and I asked for help.

10.0

Aug 2023

Exceptional

Hudson checked us in and was very nice and provided all the information about the resort

We love everything about the resort

7.0

Jul 2023

I liked it , would never go back or recommend.

The views are beautiful! The movie night was fun!

The pool area is dirty! There was so much trash! the floor was dirty (it needs to be deep cleaned or replaced. Some of the buildings are run down. The communication between staff sucks! I did have one really nice pool side host! loved her but the rest, nope. No one smiling, no greetings when you come in and no one could answer questions.

8.0

Jul 2023

Good trip as always. Will return again.

We have have stayed at Tapitio many times in the past. It makes for a great staycation, especially if you have kids. They have many pools to choose from including a water slide. They have a shuttle service to take you to and from the pool or restaurants with some amazing drivers.

This time the pool service was a bit slow on day one only. Our server was very sweet, but appeared to possibly be his first day. Food at the pool was not as good as before.

5.0

Jul 2023

Overpriced and not cleaned properly

The view was outstanding. Breakfast was tasty. Pillows were comfy.

Our room was not cleaned properly and hot water took too long to turn on. Found dead flys on the counter and items left over from previous guest. Parking was scarce. For the price, I expected more. It was definitely overpriced.

10.0

Jun 2023

Exceptional

Perfect to enjoy time with the kids and family. Perfect to enjoy with your couple.

9.0

Jun 2023

All in all, the resort is pleasant. Would be nice to have an adult pool in the Falls area to get that true resort vibe

The staff was incredibly helpful and accommodating. Everyone was kind and genuinely wanted to make the best experience possible for guests. Special shout out to Stacy (bartender), Paul (waitstaff), and Allen (transportation) for going above and beyond as I was a solo traveler. They each remembered (and used) my name, my preferences, and made me feel legitimately looked after.

The property is older, and some portions of it reflect this. The pool outside of building 16 had a lot of loose gravel which was unpleasant to walk over, and the lack of cool decking made it even more uncomfortable. There was plaster missing from some portions of the top of buildings which didn't seem to be a hazard, just unsightly. Also, at the same pool described above, I accidentally found an abandoned birds nest complete with a dead baby bird and unhatched egg - likely abandoned due to a guest touching it. But with more regular cleaning and maintenance of the area, I probably wouldn't have stumbled across this. The adult pool is kind of basic, and the bar/cantina doesn’t open up until about 2 hrs after the pool does, so the attention to detail for non-families is kind of lacking.

10.0

May 2023

Beautiful and relaxing!

It is a beautiful property, the rings and the beds were extremely comfortable! Very great place to go to get away!

Nothing that I can think of that was bad.

9.0

May 2023

everything was fabulous, but one day before checking out we found a scorpion in the bed and it bit

the pools are very comfortable and the place is very relaxing

the property is clean and in a good location

4.0

Mar 2023

Great pool. Not worth the money.

The Falls pools was great. The amenities really xis use a facelift.

Room was bot clean. Took over an hour to check in. The line was so long with only three people working. Asked for house keeping and never received it. Had to ask three times for towels.

4.0

Mar 2023

not worth $600

there was still dirty laundry in our room and then we couldn’t get clean sheets for the sofa bed. When we returned from the baseball game there was absolutely no way to return all the way to our room to park.

10.0

Mar 2023

This was a very nice place to visit and I would go back there.

multiple pools and hot tubs, golf course, places to eat and friendly staff.

pools could have been a little warmer.

2.0

Feb 2023

Hilton needs to have senior staff visit and see first Gand how much this propert has declined.

good location. Staff were extremely friendly and hard working to please customers.

property is in desperate need of remodel. restaurants were slow.

FAQs

How much does this resort cost compared to others in Phoenix?

The average price for a rental in Phoenix is $175 per night. This rental is $103 less expensive than the average.

Is parking included with this resort?

Yes, parking is listed as an amenity at Hilton Phoenix Tapatio Cliffs Resort. For more information, we encourage you to contact the property about where to park.

Is there a pool at this resort?

Yes, a swimming pool is available for use at Hilton Phoenix Tapatio Cliffs Resort. Enjoy the water!

Is Hilton Phoenix Tapatio Cliffs Resort pet friendly?

Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hilton Phoenix Tapatio Cliffs Resort?

We found 13 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and fireplace.

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Hilton Phoenix Tapatio Cliffs Resort

About this resort

Amenities

Map of Phoenix, AZ

Nearby attractions

Hilton Phoenix Tapatio Cliffs Resort

Resort in Phoenix, AZ

Reasons to book

About this resort

Amenities

Map of Phoenix, AZ

Nearby attractions

Reviews

FAQs

How much does this resort cost compared to others in Phoenix?

Is parking included with this resort?

Is there a pool at this resort?

Is Hilton Phoenix Tapatio Cliffs Resort pet friendly?

What amenities are available at Hilton Phoenix Tapatio Cliffs Resort?

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