Holiday Inn & Suites San Mateo - SFO, an IHG Hotel
About this hotel
Located in San Mateo, this charming hotel for $70 per night is a great choice for your next vacation. Located 8.2 km from the airport, rooms feature flat-screen TVs with HBO film channels. Free WiFi is provided throughout.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Fireplace
Smoking allowed
Parking
Laundry
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of San Mateo, CA
Reviews
3.7/5.0
Good(355 Reviews)
100% verified reviews
1.0
Very unsatisfied
My room reservation was given out to somebody. I reserved for two queen suite due to I was with my 2 children and my wife. My room only had 1 bed.
5.0
Bed linens were clean and smelled fresh. There was no mildew in the shower.
Surfaces in the room area were not clean. Fan in bathroom did not work. Shower curtain was ripped and torn. Drapes at window were filthy and had holes.
5.0
Clean, big room.
Reception staff were in-friendly. We paid for a room for four people and for breakfast, yes they would only give us breakfast for two people. We booked in good faith yet neither the hotel nor booking.com would honour our booking so we had to pay extra for the additional two breakfasts. This is completely unacceptable, yet booking.com were not interested in helping us!!!
7.0
At the reservation the breakfast was included but at the hotel they ask to pay
6.0
Drapes didn't keep our the light
10.0
Room was big, facilities are adequate. 2nd time staying here and this holiday inn never disappoints.
6.0
Clean room. Comfortable bed. Friendly staff
7.0
Quick response when we had requests.
No bottle water available.
4.0
The proximity to the freeway and the people we were visiting was good.
The room needed updating. The carpet was torn in a few spots, phone didn't work when we got there, one of the outlets (where a lamp should have been plugged in) was damaged and couldn't be used, grout on the bathroom floor was chipped/missing in spots, looked like some mold on the bathroom wall, the AC was an old wall unit that didn't work well, the curtains were very dirty/stained, the elevator closest to our room was sketchy and the permit had expired in October 2022 (we visited June 2023).
2.0
nothing
No breakfast included, no microwave in the room, room phone is not working, cannot connect in the wifi, elevator is not working (just keep on opening and closing), you can hear the footsteps from upstairs, people talking outside the door, been trying to call the front desk using personal phone but no one’s picking up, tv remote is not working.
3.0
close to freeway and nice staff
need better plumbing. toilet needed repairs and I had to be out of the room all day while it was being fixed. loud guests. mystery phone calls at 4am.
6.0
average room with above average price.
phone system is broken and have to walk to front desk to get help. we were not informed that we need to ask for cleaning room, otherwise no one would provide needed towels and toilet paper. the facility is old and many parts are barely functioning.
4.0
location
no cleaning service
1.0
it was close to San Francisco.
Smelled absolutely terrible. Everything was old and dirty. The carpet in our room had so many dark stains, so disgusting! Needs major upgrades, looks like it’s a 100 years old. Unprofessional staff as well.
8.0
N/a
Door missing off room
Clean towels daily
7.0
good price with big clean room
Staff language barrier made understanding of requests difficult.
8.0
bed
The funny elevator operation in the back hall
7.0
Friendly and helpful staff, vending machine is good.
Room is clean.
Wi-fi signal on the 3rd floor of Building 3 is weak.
8.0
Very clean room and budget friendly
8.0
Friendly staff and cleanliness
Choices of breakfast
3.0
No breakfast, in fact, no food within walking distance. Room very basic, bed soft and uncomfortable.
4.0
the overall location was okay but hard to get there, especially if u r coming in the opposite direction. the staff can be more helpful and it seems like they are out if everything, even sugar for the coffee.
8.0
power outage in the whole area
10.0
Loved the room had a kitchen
FAQs
How much does this hotel cost compared to others in San Mateo?
The average price for a rental in San Mateo is $165 per night. This rental is $95 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn & Suites San Mateo - SFO, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Holiday Inn & Suites San Mateo - SFO, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn & Suites San Mateo - SFO, an IHG Hotel?
We found 12 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, fireplace, and smoking allowed.
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