Hotel in Hilton Head Island, SC
Reasons to book
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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About this hotel
Comfortable Accommodations
Amenities
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
WiFi/Internet
Hot tub/Jacuzzi
Shared living spaces
Laundry services
Accessible Parking
Outdoor Cooking
Family friendly
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key card access
Fire alarm
Fire extinguisher
Map of Hilton Head Island, SC
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Jul 2022
the location and how clean it was.
the Beds in the rooms were very hard and uncomfortable.
9 / 10Outstanding·Apr 2022
I love the resort having plenty of carts to use and the consciences of everything nearby
The elevator was further than I expected
9 / 10Outstanding·Apr 2022
Vera located at 12 Lighthouse Lane, Hilton Head, SC was a delight. Her customer service was exceptional. When she noticed she accidentally forgot my parking pass she made sure to contact me but I missed her call. I called the office after her shift and spoke to another representative Loreen McGuane for next steps to receive my parking pass.
Loreen informed me that I would have to drive to another location at 144 Lighthouse Road, Hilton Head, SC to receive my parking pass. Exceptional would have been if someone brings me a parking pass instead of me going to a different location. Once I arrive at 144 Lighthouse Road I spoke to Kelly who was a hassle to work with just to get a parking pass. I had to show Kelly the email so we can move forward. Rule of thumb if you are going to send a customer to another location to receive a parking pass please communicate with your coworkers so that the client does not have to repeat the stated issue again. It took 10 minutes of explaining to finally get a parking pass.
6 / 10Average·May 2023
The Heritage club did not offer breakfast or coffee and our dryer didn't work
No breakfast or coffee offered. our dryer did not work, and the pool was cold and boring. No bar near the pool, no drinks could be purchased. Definitely not for young adults or anyone under 70.
$$$$
Top rated by guests
10Outstanding
(1 Rating)
"the location and how clean it was."
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