Room Mate Aitana
About this hotel
Located in Amsterdam, this lovely hotel for $87 per night is a great choice for your next break. Room Mate Aitana is a design hotel located at a 14-minute walk from Amsterdam Central Station.
Amenities
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony / Patio
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Amsterdam
Reviews
4.3/5.0
Excellent(10,843 Reviews)
100% verified reviews
7.0
Location is good, breakfast is unfortunately poor, renovation was extremely inconvenient.
As anove
8.0
Lovely, friendly staff - always smiling. Very helpful and nothing was too much bother despite them working in the chaos of refurbishment.
Nothing.
10.0
This was my second stay at the Room Mate and there is no other hotel I would say in Amsterdam. The room is spacious, super clean with a very comfortable bed and an amazing view of either the city or the waterfront. The hotel staff are super friendly, and breakfast was great!
The hotel was undergoing some upgrades to their lobby area while I visited so there was not a lot of space during high traffic moments (mornings as an example). This is temporary so other than that - nothing else!
3.0
The reception and restaurant/bar staff were pleasant and helpful. They tried to help solve the plethora of issues we had during our stay to the best of their abilities.
The lighting in the room was terrible. It was very dark and made it difficult to get ready (apply makeup).
The room was a strange layout. There was no rug for the single bed, meaning stepping onto cold vinyl floor.
The hairdryer had no nozzle.
There were building works happening, which had been ongoing for a month but we were only given 1 week's notice which didn't give us enough time to book an alternative. This brought our overall experience down.
Housekeeping were very rude when we asked for certain issues to be resolved. On the night we arrived, the single bed had dirty marks on the sheets and on the next day they replaced some towels, not all and the new towels were dirty. The room was booked for 3 adults, but they kept setting it for 2, with just 2 sets of towels and 2 sets of mugs/glasses, not enough tea/coffee for 3 etc. They even took away the extras that they brought 2 nights in a row. After the first night they did the same again, even though we reported this and asked for extra amenities. The single bed was also not made properly on 2 of the 3 days, even after raising the issue on the first night.
As compensation we were offered free breakfast for 2 out of the 3 days. Breakfast was also disappointing, not worth the €24.95 per person the hotel charges. Had I paid for this, I would have insisted on a refund.
7.0
الهدوء وبعده عن الأماكن المزعجة
الإفطار ليس متنوع
أعمال الصيانه سببت لنا ازعاج وقت النوم حيث تم إشعارنا بأعمال الصيانه قبل الوصول بفترة وجيزة
4.0
Clean rooms, amazing breakfast.
Such basic rooms for the money - similar standard to an Ibis hotel. Refurbishments taking place (not told this before booking hotel) causing a lot of disruption / blocking stairwells with building materials. Lifts broke down on a couple of occasions - raised concerns with fire safety with manager. Overcharged for Prosecco (€160!) that was bought for us as a gift by a family member, was refunded when we brought it to their attention.
Whopping city tax 12.5%! Be aware, we did not know this before going and it is the same with every hotel in Amsterdam.
After raising my issues to the manager, it was dealt with in the end.
I really would avoid this hotel at the moment - hopefully it is all better once the refurbishments arw complete.
5.0
Расположение
Чистота
Цена за качество не соответствует
За раннее бронирование оплата получилась на 30% выше, чем та которая была актуальна в Booking в день заселения
1.0
第一次寫評分,訂的大床房被告知只有雙床房了,要求更換大堂經理說他們沒房間,全滿了。 我們一直在大堂等他處理超過2小時,期間一直有很多人check in, 但卻一直說沒房了。問了很久他換了一間大床房,上去發現是人土傷殘人士專用, 下來找經理 理論,他說那沒什麼的 十中
這也算大床房。我們想退錢不住了 他不讓退,意思是傷殘房也是大床房,他們已經提供了服務, 最終什麼補償也沒有 錢也退不了。 另外房間很臭。
10.0
房间算大的,床舒服,安静隔音好,前台服务人员态度nice,热心提供帮助,时刻挂满笑容
交通相对不便,步行20分钟才能到中央车站,坐地铁,火车,电车等
9.0
Beautiful location and beautiful room
Na
9.0
the hotel is close to the city center and public transportation. the room was spacious and super comfortable and the staff were very friendly and helpful.
none:)
9.0
Fantastic hotel in a great location a short walk from the centre and central station. The I-Dock restaurant on site is really good as well. They also offer you a free drink per person per stay from the minibar if you don’t get the room made up
The only issue we had was that some work was taking place on the floor above. There was no noise at night and it wasn’t really intrusive but they did work late (until about 7:30pm one night) which made it difficult to put our daughter to bed. We called reception and it was sorted immediately and they apologised
9.0
Great location. Nice decor. Very helpful and accommodating staff. Good size room with 2 decent beds. Quiet.
Rooms were a little dim.
1.0
Absolutely nothing.
This is definitely not 5 star quality!!!
10.0
Great spacious room with a nice view over the river! ✨ Staff also very friendly!
9.0
Hermoso hotel, habitación muy amplia y con una vista preciosa. La cama grande y cómoda. Había sillones, una mesita pequeña y otra mesa de escritorio. El baño grande con toliletries (sin bañera pero amplio).
9.0
Location
Not enough room service options
9.0
Great location, good overall services, very good varied breakfast, hotel restaurant with good food. Nice size of the room and bath, we had the room on upper floors with wonderful view of the city .
For our taste, the bed was too soft.
6.0
Location and view; breakfast
Price-value proposition was bad. I booked with booking.com (Genius level 2) and eventually paid 30% more than the rack rate. One should simply not believe that booking.com ensures competitive prices.
I complained at the hotel because I was supposed to pay 346 Euros per night for 31 sqm; room was more like 23 sqm excluding a 8 m long useless corridor; at the same time even suites with 50 sqm were cheaper there. I was first treated badly at the reception; „my problem that I booked with booking.com - any other problem?“ Sheer provocation.
On the next day I was given a bigger room which was ok. I however still paid 30% more than anyone else. Lesson learned: forget about the „genius-offers“ of booking.com. Rather check the hotel directly. Still feel ripped-off.
10.0
Rooms were spacious and location was brilliant
Food in restaurant wasn’t up to standard
6.0
Good location. Room was spacious.
Some of the staff were a bit unpleasant. The restaurant wasn't linked to the hotel.
1.0
location and staff were friendly
I booked a room for 2 adults and a child from booking.com. However, when I checked in the room only had one queen bed. I asked for another bed for the child but the receptionist asked me to pay 35 euro extra per night.
7.0
Room had a great view and bed was comfortable. Location was nice. Nespresso machine a plus.
Room was not as clean as it could be. Found old trash behind one of the drapes and another day dirty glasses were set out for clean ones.
Staff called the night before check out demanding that we go down to the desk so that they could run a card they had pre-authorized on the first night. Then, trouble with check out as they wanted to run the payment again; not so great.
3.0
location, view , welcoming staff
room was not clean, bedsheets were dirty so much hair on bed sheets, the floor was dirty
no one helped us with our luggage
10.0
staff was so nice and welcoming. Our room was big enough with beautiful view. location close to the train station and 25 minutes walking to the city center
pillows and mattress were not comfortable
9.0
location, big room, good view
has only one small trash can
6.0
The location.
The air conditioning did not worked. The staff just said sorry. I think that’s not enough, since the hotel did not complied with the contract and made the stayed uncomfortable.
8.0
Location
room service very slow
housekeeping not the best
drinking water is not free
8.0
modern and rooms were big
waiting too long for the lifts
10.0
Amazing Hotel friendly and helpful Staff
Nothing
FAQs
How much does this hotel cost compared to others in Amsterdam?
The average price for a rental in Amsterdam is $88 per night. This rental is $1 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Room Mate Aitana. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Room Mate Aitana pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Room Mate Aitana?
We found 9 amenities for this rental. This includes air conditioner, internet / wifi, parking, laundry, and balcony / patio.
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