Hotel in Surry Hills
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
About this hotel
Located in the heart of Surry Hills in Sydney, Crystalbrook Albion offers accommodations with an eclectic mix of heritage and contemporary details.
Amenities
Business facilities
Free WiFi/internet
Air conditioning
Non-smoking
Pets allowed
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Laundry services
Ironing facilities
Smoking allowed
Safe
Accessible by lift
Key access
Housekeeping available
Fire alarm
Cleaning products
Map of Surry Hills
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·Oct 2026
Our room was neat and we enjoyed the location.
We didn't' have a view, the lift wasn't working so we didn't see the rooftop. Also, our bathroom bin was not emptied when we arrived.
8 / 10Excellent·Oct 2026
The location was excellent a d the staff super welcoming and knowledgeable.
There was a bit of noise that started at 6am every morning think may have been my room opposite the housekeeping room. Also some noise due to water etc being drained flushed from above. A room on an upper floor may be better.
10 / 10Outstanding·Oct 2026
Exceptional in every way!
6 / 10Average·Oct 2026
The hotel was nicely decorated and the room was clean and well appointed.
The rooms are falsely advertised. I specifically booked this room for the larger size (clearly advertised as 30m2). The room was nothing like that size, probably closer to 20m2. I asked the staff about this and was told I should look at the pictures and not the words in the advertisement. He said he was not good with numbers but that the hotel was an old convent which has been converted to a hotel and therefore the size was not relevant, we should only look at the pictures. This was disappointing as it was the main reason I booked this hotel. He offered us another room which was even smaller and a lesser category of room. At the last minute, with only 15 hours of our stay remaining he offered to show us another room which we declined as it made no sense to move at that late stage in the trip.
In addition, the lift was not working so my requested higher/quiet floor could not be accommodated. Instead our room was adjacent to the main gate and door to the hotel which meant we heard people arriving and leaving early in the morning and late at night. There is no actual bar. The bar is basically a self-service bottle shop at bar prices. There is absolutely no service. The roof top area (which is presented in the marketing for this property) was not accessible due to the lift being out, but offers no amenity as it is just a small sitting area.
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Top rated by guests
8.9Excellent
(425 Ratings)
"Exceptional in every way!"
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