Hotel in State of Quintana Roo
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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About this hotel
Elegant Accommodations
Amenities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Balcony/Terrace
WiFi/Internet
Garden
Smoking allowed
Key access
Contactless check-in/out
Housekeeping available
Fire extinguisher
Cleaning products
Map of State of Quintana Roo
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·May 2026
Perfect hotel, close to the center, very friendly staff.
7 / 10Good·Apr 2026
A lovely hotel with a great swimming pool. Nice big balcony outside the room with comfortable furniture to relax in.
Without doubt, the breakfast was appalling. Supposedly breakfast was included in the price….BUT you have no choice …first day it was 2 pancakes (COLD) and the second day it was scrambled eggs (COLD). Of course they offered a better breakfast which you had to pay restaurant prices for. Very very poor and completely misleading. We expected better from a hotel of this price and quality.
7 / 10Good·Mar 2026
Loved the pool and design of the hotel. Very quiet and peaceful. Amazing shower. Large room.
We had to check out at 7 am for our tour to chitchen itza. We were informed at reception that included breakfast is only available from 7:30 am to 9:30 am. We asked for fruit and bread and coffee at 7 am and they said no. We could only get coffee if we paid. It was a 30 min difference. I have never experienced this at another hotel. Lousy policy.
10 / 10Outstanding·Mar 2026
The room was lovely and the staff is very kind and helpful. Clean rooms and a great breakfast service each morning. The ladies were very patient with our broken Spanish and worked with us in English.
Cold shower. Had hot water for maybe two or three minutes.
$$$$
Top rated by guests
8.9Excellent
(805 Ratings)
"Perfect hotel, close to the center, very friendly staff."
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