Hilton London Metropole
About this hotel
Situated in City of Westminster, this attractive hotel for $119 per night is a fantastic option for your next break. Hilton London Metropole has an executive lounge. The hotel is a 15-minute walk from Oxford Street, and just 600 metres from Paddington Station.
Amenities
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
Dishwasher
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of City of Westminster
Reviews
3.9/5.0
Good(4,274 Reviews)
100% verified reviews
10.0
الغرف مجدده ونظيفه والسرير مريح والتكييف ممتاز والموظفين ممتازين
لا شيء
8.0
Habitación correcta para 5 personas, aunque la cama hacía ruido.
La ubicación es razonable, a 20' a pie de Hyde Park.
El desayuno estaba bien, aunque había bastante gente.
Lo que he puesto antes, el desayuno es bastante masivo y había una cama que hacía ruido. El resto todo bastante correcto.
3.0
Location was ideal when travelling by train into Paddington Station.
The room had a stale smell as a result of water damage to carpet. Raised concern and had to move rooms, resulting on not settling in room until just before midnight. Delay was due to staff being sent to room to assess and then having to have a conversation with reception before a decision was reached to move rooms. This was really disappointing.
6.0
Superb location. Friendly staff including a trainee receptionist called Zain . He was so helpful and made us feel welcomed
Leaking toilet flush. Very noisy thought the night and very annoying. Unacceptable in such hotel were you pay a lot for comfort
8.0
The location is great
4.0
Vriendelijkheid personeel.
Er konden geen ramen open in de kamer waardoor het zeer benauwd was en hierdoor ook slecht geslapen.
Bedden van de kinderen (slaapbank) waren totaal doorgezakt.
10.0
Great location, bright, clean and comfortable rooms, friendly staff and delicious breakfast
3.0
location was really easy to jump on buses and underground. If you like Lebanese restaturants then the street is the best place with tons of options pretty affordable.
The room was really small for a family of four. We've got a room in the last section of the hotel and had to take walk like a lot with the kids. I dont know what happened but in the hall there was a persistent stink.
7.0
Aardig personeel. Het ontbijtbuffet was prima en de kamers waren ruim.
De locatie is in een minder goede buurt, waar ik me als vrouw alleen niet volledig veilig voelde om 's avonds rond te wandelen. Toen ik in de Tyburn Market was, is mijn jas ontvreemd.
8.0
Lage zentral in der Nähe einer U-Bahnstation. Sehr gutes Frühstück.
-
8.0
Αρκετές επιλογές & για τα παιδιά
6.0
Die Lage des Hotels ist für touristische Zwecke sehr gut. Bus und Bahn sind direkt vor der Tür. Die Sauberkeit war gut. Sehr positiv zu erwähnen ist, dass Sonderwünsche, wenn möglich, erfüllt werden. Wir hatten um ein Zimmer in den höheren Stockwerken mit schöner Aussicht gebeten. Dieser Wunsch wurde zur vollsten Zufriedenheit erfüllt! Insgesamt war das Personal sehr freundlich und zuvorkommend! Das Frühstücksbuffet war reichhaltig und sehr ansprechend. Grundsätzlich war es auch kein Problem, Speisen und Getränke von umliegenden Restaurants mit ins Hotel zu nehmen. Man kann aber auch lecker und günstig im hoteleigenen „Marketplace“ Sandwiches und Co. erwerben und diese dort oder im Zimmer essen.
Die Familienzimmer im Westflügel sind deutlich renovierungsbedürftig. Im Badezimmer gibt es keine separate Dusche, nur eine Badewanne mit Duschvorhang. Teile der Waschtischverkleidung hingen bereits herunter, dahinter sah es nicht gut aus... Die Einrichtung insgesamt hatte den Charme der achtziger Jahre. Die Lüftung macht deutliche Geräusche, was speziell in der Nacht unangenehm ist. Wir hatten uns von einem Hilton Hotel mehr erhofft.
7.0
Excellent gym facilities; close to M&S.
On Friday morning (12/4/24) we enquired at the concierge regarding the train to Gatwick airport. Unfortunately, the concierge provided incorrect information that resulted in us having to travel to Hammersmith Station and cross to Victoria Station. By the time we arrived at Victoria Station we realised that we had missed our flight; anxiety was exacerbated when it was announced that the Gatwick Express was cancelled. We were then transferred to Southern Line and by the time we arrived at the check-in, the Iberia desk was closed. After being unable to find someone for assistance, we sourced the service desk, This resulted in us having to purchase full-price (AUD700) tickets and we also lost our booking for the private-car from the airport to the hotel. We then had to take a taxi from the airport to the hotel. We would greatly appreciate your feedback and process for travel reimbursement.
9.0
Hotel centrally located. Busy but nice atmosphere.
There were 2 small bottles of water which wasnt complimentary, and moreover expensive
8.0
Nice room good location
Housekeeping took my things even though I was booked in for three nights. When I complained they returned them
4.0
Was very crowded and unorganized
Room was small
1.0
Javier the customer experience manager was rude, argumentative and very unprofessional, I will not be staying at a Hilton hotel again
6.0
Bathroom tired could do with new foofpo
Food
8.0
Super vriendelijk personeel. Grote, comfortabele kamer / badkamer, zeer goed en groot bed.
Ik had iets meer verwacht van het ontbijt: er is erg veel keuze maar kwalitatief had ik wat meer verwacht.
7.0
الموقع فقط
تفاجات بوجود حشرات في غرفتي وغيرو لي الغرفه
3.0
L’hôtel est très bien placé car tout proche du métro Edgware Road ( ligne Circle Line qui est très pratique et qui passe par St Pancras)
La chambre était catastrophique pour un Hilton, la literie ignoble, le carrelage de la sdb fêlé et descellé, des taches d’humidité au plafond, les équipements de la salle de bain branlants.
Nous étions en « chambre supérieure » nous n’en avons pas eu l’impression, nous avons pourtant séjourné dans plusieurs Hilton au fil de nos voyages et c’est le seul qui nous a vraiment déçu
10.0
The breakfast is amazing with the friendly staff
Nothing for now
10.0
Fabulous stylish property very nice and helpful staff great location
There was nothing I didn’t like
10.0
Jättefin frukost, mycket gäster men också mycket personal som fyllde på hela tiden. Väldigt bra utbud, det fanns allt!
Trevlig och hjälpsam personal överlag.
Lite mer grovt bröd på frukost möjligen.
5.0
Le lit était très confortable, la chambre était très propre et sentait bon
L’insonorité catastrophique
Nous étions chambre 1220, les ascenseurs faisaient énormément de bruit, on entendait la télé de la chambre d’à côté, on entendait le bruit de la route en dessous
Le personnel n’était pas très sympathique, courtois mais sans plus
La salle de bain était petite
J’avais demandé un surclassement avec balcon et canapé lit, on ne l’a pas eu !
L’hôtel n’est pas proche du centre de Londres, par contre à côté de Hyde Park et ça c’est sympa.
La vue sur le trafic routier n’est pas agréable
3.0
Room was on a renovated floor but very noisy. Lift noise especially bad, seems to reverberate through ducts and pipes
8.0
Struttura molto bella negli spazi comuni. Colazione internazionale abbondante e varia. Posizione eccellente davanti alla stazione della metropolitana ben collegata a tutte le zone di interesse. Lorenza alla reception ci ha accolto in modo professionale … preparatissima e molto gentile merita un 10 e lode!
Le camere della west side… dedicate alle famiglie numerose come la nostra …avrebbero bisogno di una rinnovata. Moquette e bagno da rivedere seppur la camera fosse spaziosa per 5 persone e con tutti i comfort.
10.0
The hotel was very clean and so was our room.
Lovely friendly staff.
Amazing breakfast choices/tea/coffee.
The cooked breakfast could've been a tad hotter. But that's just my preference.
8.0
Hotel very central and in walking distance to Oxford Street. Availability of hotel restaurant/bar providing food till late and breakfast starting early. Very varied breakfast. Excellent food at all places in the hotel. Reception areais quiet and comfy.
We happened to be in one of the old rooms rather than the new refurbished ones so obviously fitted carpet was torn in certain areas. Also on booking.com I had paid for a room with a kitchenette including microwave and the room.given to us was not so. When we went to the reception and showed them the description on booking.com they said they don't even have a microwave in any of the rooms within the hotel. Having said that, Hala spoke to her superiors and they provided us with a free bfast for both of us for the whole stay! Obviously we were really happy that they sorted this issue for us.
9.0
Sehr freundliches Personal. Das Frühstück war super, große Auswahl. Die Lage: 200 Meter Entfernung zur Tube Station. Für Londoner Verhältnisse recht großes Zimmer. Zimmer war renoviert.
Musste drei Mal an der Rezeption nach einer WC-Bürste fragen, da sie im Bad des Zimmers fehlte. Ich hatte gedacht, das gehört zur Standardausstattung. Bis zu meiner Abreise war das "Problem" gelöst worden, was ich nicht recht nachvollziehen konnte.
Zu wenig Platz im Schrank, zu wenig Stauraum. Als Doppelzimmer mit Einzelbelegung okay, aber zu zweit wird es chaotisch. Kommode oder Nachtschränkchen mit Schubladen wären toll gewesen.
4.0
Bathroom was clean.
Bad smell in the room. The room not so pretty as in pictures. Long waiting time in line (two lines actually) for breakfast. Too many people in breakfast-room at the same time.
10.0
The breakfast was wonderful. There were so many options.
The room was spacious, clean, and had a desk and two chairs. The bed was extremely comfortable and the linens were excellent.
Staff were helpful and friendly.
The location was within walking distance of Paddington Station.
I can’t think of anything that would have made the hotel better.
7.0
Didn’t take it, all food beverages etc were overpriced £8.20 a beer , £25 burger just a rip off!!
10.0
Location(next to the tube), spacious rooms with very nice pillows and comfortable beds, very nice breakfast.
Rooms need a bit of touch ups, especially bathroom needs to pay attention to the details…
9.0
We had just got married and were upgraded. Wry kind staff - they couldn’t do enough for us
8.0
As expected. Large London hotel. Busy and pricy in public areas.
Young chap working in the bar was very friendly. He was new 23/03/24.
10.0
Overall excellent
Nothing
9.0
Really close to the underground trains so very accessible.
Not a lot of choices if breakfast on the property.
FAQs
How much does this hotel cost compared to others in City of Westminster?
The average price for a rental in City of Westminster is $194 per night. This rental is $75 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hilton London Metropole. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hilton London Metropole pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hilton London Metropole?
We found 13 amenities for this rental. This includes air conditioner, pets allowed, kitchen / kitchenette, internet / wifi, and smoking allowed.
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