Hotel in Milan
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
About this hotel
Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan is a luxurious hotel located in the heart of Milan, right opposite Central Station and close to the popular designer shopping district.
Amenities
Business facilities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Shared living spaces
Laundry services
Sauna
Accessible Parking
Family friendly
Ironing facilities
Smoking allowed
Safe
Childcare services
Toilet with grab rails
Accessible by lift
Key card access
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Milan
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·Nov 2026
Location, Shuttle bus, reception staff and the helper staff,
Concierge could have a better helping attitude
10 / 10Outstanding·Oct 2026
Bedroom was a good size with large bed overlooking The Milano Centrale. Nice bathroom with all toiletries provided & in very good condition. Extremely well presented with nice touches like welcome fruit & sweets. Excellent service & choice of food for breakfast
That we only had one night
10 / 10Outstanding·Sep 2026
Excellent
Excellent
5 / 10·Oct 2026
The hotel benefit from a convenient close to the main railway station. Breakfast is satisfactory, although certainly not exceptional for a property of this category.
Unfortunately, the hotel falls considerably short of the standards one would reasonably expect ftom a five-star estanlidhment.
Housekeeping and maintensnce require significant improvemrnt, as the overall levrl of cleanliness is simply not up to the matk.
Even more disappointing was the attitude of certain reception staff, whose rudeness, arrigance and occasionslly aggressive manner are entirely unacceptable in an establishment claiming five-star status.
The dining experience at the main restaurant was particularly disgraceful. The spaghetti aglio, olio e peperoncino was an unappetising, poorly executed mess, bearing little resemblance to the classic dish. The Milanese was equally disappointing: excessively greasy, drenched in butter and thoroughly unpleasant.
A five-star rating should reflect genuine standards if quality, rather than merely serve as a decorative distinction. Regrettably, this hotel appears to have forgotten that principle
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Top rated by guests
8.9Excellent
(573 Ratings)
"Bedroom was a good size with large bed overlooking The Milano Centrale. Nice bathroom with all toiletries provided & in very good condition. Extremely well presented with nice touches like welcome fru..."
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