Sheraton Grand Warsaw
About this hotel
Nestled in Warsaw, this attractive hotel for $45 per night is a great choice for your next break. The 5-star Sheraton Grand Warsaw with its newly renovated lobby and on-site restaurants is a great place for both business and leisure. The new unique design of the hotel attracts guests from all around the world.
Amenities
Air conditioner
Pets allowed
Internet / Wifi
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Warsaw
Reviews
4.4/5.0
Excellent(3,360 Reviews)
100% verified reviews
10.0
Cudowne miejsce. Często tu się zatrzymuję. Pozytywnie wsparcie. Trafił mi się pokój, który mi się nie podobał i Pani Monika pomogła mi ze zmianą. Świetna siłownia. Śniadanie zawsze super. Takie małe szczegóły, jak miód z pasieki, są na plus.
Brak zastrzeżeń. Świetna obsługa i świetne miejsce. Będę wracał.
9.0
Super hotel z dobrymi pokojami w dobrej lokalizacji.
Nie ma za dużo minusów.
7.0
Śniadanie b dobre
Czysto
Lokalizacja
Wygodne łóżko
Pokoj deluxe, i nawet wody brak.. (chyba ze ktos chce zapisac sie do programu loj..)
2osoby,szlafrok i kapcie tylko dla jednej
Prysznic gorny nie dzialal
Przy check out mloda blond dama na recepcji mowi do mnie jakby nic na ty...
Room service - proszę przy zamawianiu posilku o płatnośc na rach, przychodza i prosza o platnosc przy dostawie..
9.0
ok duzy wybór , dużo automatow do kawy
nie jestem wybredny
10.0
Luxury accomodation at a fair price. Good bed. Very clean room.
9.0
All was very good and met my expectation. Room was very clean and daily organized. Breakfast was generous and full of varieties. Staff were very supportive and have very nice smile. Staff in Restaurant were really nice and keep smiling while they provide support.
9.0
laction is good and breakfast is good and tge staff was great
Non
9.0
Klimat
Byłam za krótko
8.0
النظافة و المكان نضيف وفخم
خدمة الشنط ضعيفة جدن
10.0
Very clean, comfy bed, good location
None
10.0
Śniadanie fantastyczne, lokalizacja świetna ( będzie jeszcze lepsza kiedy skończą przebudowę wokół
wszystko ok
9.0
What a great hotel in the middle of Warsaw city centre.
Great fitness, friendly and helpful personnel, clean, good service.
Garage directly under the hotel.
Hotel near a park where you can do running.
Nothing to mention.
10.0
Duże pokoje, konfortowe łóżko
Jakość bardzo dobra, ale cena jest za droga wobec innych hoteli z porównywalną jakością a w lepszym miejscu.
10.0
Breakfast had amazing options!
No complaints
10.0
I like the friendly stuff specially Francisco
Was so helpful, so mannerly,so welcoming
Love the soft pillows. Enjoy our stay very much
We will come again.
10.0
The hotel was excellent , situated in the heart of Warsaw. Beautiful hotel exceptionally clean. Gorgeous rooms. Breakfast was outstanding with gluten free alternatives.
1.0
Nothing absolutely nothing!
Everything, staff were arrogant and ignorant! They had ZERO customer service training and the smell in the corridors was really like staying in a 3 star hotel in north African country ! The stains in the room and the moulds in the bathroom surly it was not a pleasant stay! Lastly people please do travel to other 5 star hotels and see what is real 5 star buffet, it was just like my local B&B which they do a better job! It is so annoying when people leave fake reviews!!!!! I booked because of peoples reviews and I am disgusted by their untrue reviews!!!
9.0
What a gym! Cannot be better.
Rooms are calm and restful.
No question is too much for the employees, very helpful.
4.0
Unfortunately not much
Staff not costumer oriented. Breakfast the same food everyday and at times not fresh.
4.0
Location, the interior of the rooms, building, cleanliness. Enough good food for breakfast. Kitchen chef making the orders.
The bad customer service from front desk to the club lounge. Room service was also tricky - after her promise to change the towels, the room keeper vanished. The new came after three repeated calls much later. The only one guy at the front desk knew what he was doing - the lady tried to double charge me upon checkout even though my stay had been prepaid. According to her, the payment via booking.com did not mean the payment to the hotel and, thus, I would be charged again. The lady at the front desk lacked ability to listen to the customer complaint and showed no empathy about the bad customer service at the lounge by another a bit senior lady. However the real shock came from the manager of the staff, who simply defended the bad behavior of her crew and insisted the customer was always wrong. My natural question - can a 5 star hotel afford any of it's staff members commenting to the customer about his/her requests in the lounge? Can a 5 star hotel afford the manager of the shift staff who is not improving customer experience after repeated complaints by different customers about the bad customer service on the same day
? The waiters in the breakfast area were not working in synchrony, often missed the tables when bringing meals from the chef, used to take unfinished meals with plates without asking... Sometimes they offered assistance in finding the table to sit, sometimes not.
10.0
Good size room, big comfy bed
Confused to switch on shower had to ask for help
9.0
Breakfast excellent. Staff were lovely. Very clean and a nice bathroom. Predictable, which is what I really needed. Reassuringly bland.
Bed far too soft for me, but I am perhaps a little odd. Duvet not very nice. Not quite in centre of town in a district with expensive shops but little else.
9.0
stunning rooms, great location, nice design
in the restaurant service was not good
9.0
Very spacious room, comfortable bed, splendid breakfast, 12-noon check-out, helpful and friendly staff. Very quiet. Probably the best hotel I have stayed in.
The shower was in the bath tub. This might sound ridiculous but it was so counter-intuitive that I ended up having a bath instead. I therefore recommend you check how to use the shower before you get in, and if necessary ask at reception. The other problem was that the tub was high with a wide ledge, which made it very difficult for me, 1.57m (5'2"), to get out without slipping, even though I am relatively agile. We did not ask if there were any rooms with accessible showers though. If we had, I suspect the problem would have been resolved.
10.0
Big confortable rooms, nice bathroom.
Excelent breackfast. Helpful staff. Good location
No parking.
10.0
Free upgrading to Junior Suite was a nice suprise. Breakfest at Grand Sheraton is always rich in choices and very tasty as well.
Everything was just perfect.
7.0
children bed
breakfast; no worked shower
10.0
It's a wonderful hotel, very clean and luxurious. There is a great bar and restaurant with excellent food and drinks and wonderful staff. Overall, it is an excellent hotel.
There is some distance that you have to travel before you get to the old town Warsaw. Otherwise, nothing bad to say.
10.0
This is the best hotel I have visited in Warsaw and will be the one I use in the future. Everything is flawless. Clean, big, comfortable, great service, great food, great bar.
FAQs
How much does this hotel cost compared to others in Warsaw?
The average price for a rental in Warsaw is $47 per night. This rental is $2 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Sheraton Grand Warsaw. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Sheraton Grand Warsaw pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Sheraton Grand Warsaw?
We found 11 amenities for this rental. This includes air conditioner, pets allowed, internet / wifi, parking, and laundry.
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