The Royal Horseguards Hotel, London
About this hotel
Nestled in City of Westminster, this charming hotel for $168 per night is a fantastic choice for your next trip. Between the River Thames and Trafalgar Square, this 4-star hotel has a mix of history and modern style. It has a restaurant, the gym is open and river views.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Laundry
Balcony / Patio
TV
Wheelchair accessible
Gym / Fitness Center
Garden
Family friendly
Map of City of Westminster
Reviews
4.1/5.0
Excellent(3,663 Reviews)
100% verified reviews
5.0
Fruit was still frozen, so was unappetising. Cooked breakfast was a little tired and unimaginative.
9.0
The room was in the heart of many sites and attractions with a wonderful view of the river Thames.
10.0
From the doorman till checkout the staff were all friendly and professional. The location was brilliant, the room clean, I wil definitely staying again
Cannot fault the Hotel 10 out of 10
7.0
La ubicación es excelente, es la segunda vez que me hospedó en este hotel. Sin lugar a duda lo sigo eligiendo por su ubicación, aunque en relación con la visita anterior han dejado que las instalaciones se deterioren un poco, tuvimos que llamar a la recepción porque se fue la luz, tras la llamada, la volvieron a dar, pero ni explicaciones ni disculpas.
Es una pena, que haya empeorado tanto la atención y el mantenimiento del hotel, porque para mí es uno de los mejor ubicados.
9.0
Excellent and elegant hotel with old world English charm.
The breakfast is not the best value for the money. Not bad food, just pricey.
10.0
location, spacious, heated bathroom floor, heating towel rail, bathtub, comfortable beddings, friendly service staff, consideration for international travellers
lack of usb direct port
5.0
The location is superb.
The hotel has an unpleasant & quite cloying background smell in communal areas.
The lifts took ages to arrive and were often packed once they got to the second floor where we were.
The bathroom was dirty & dusty
There were some ancient macaroons left out for us which were stale. The promised chocolates never appeared despite reminders.
The complimentary tea/coffee biscuits were not replenished despite constant requests
There was no written information in the room. No instructions re: how to place room service orders. We were told we needed to use the TV. The TV did not work. We realised the aerial had been removed. Staff then told us they could get a printed copy of the menu for room service and commented it was often difficult to get a connection (!)
The telephone had been disconnected. I realised why later on at night because the light up button was so bright. I guess a previous guest pulled out the connection to turn it off!
The minibar was not stocked other than packet of popcorn, can of Coke & a bottle of water. There were no instructions so it was not clear if these were 'free'. I assume stuff in a mini-bar costs something...
Breakfast required queueing for 15+ mins & being given a number - it was beginning to feel like a motorway service station at this point.
There was a dirty plate on the plate stack on the second morning.
The first morning, there was a queue for hot food. When it got to our turn to take a plate, we saw the person infront struggle to get a plate out of the container. When we tried to get a plate out we both burned ourselves. There is a warning about the plates being hot but the problem here was the plates were not rising up away from the scalding hot heating element. I called for a member of staff who just grabbed a pile of plates & stuck them on the stack. No comment, no apology, no words at all.
10.0
Fantastic location, great updated room, exceeded expectations. Staff was friendly and helpful. Very pleased and would definitely recommend!
Nothing!
10.0
Really good staff, loads of extras and great location
Nothing
10.0
The hotel was brilliant, the view of the river and eye was amazing, such a comfortable room with a brilliant view! Will definitely be back
There was nothing I would change
10.0
The telephone was not working when we got there. This was very important to my wife for we were traveling with her lonesome sister and she needed to have communication with her most of the time. After visiting London for a day, the phone was not working as promised. When we let front desk know they promptly moved us to a room with a working phone.
No complaints here...
8.0
Wonderful building, great staff, and a magnificent Breakfast
Not Much !
10.0
Breakfast delicious
Lovely staff
10.0
Die Lage ist Top!
Die Klimaanlage wird als einzige Quelle zum Heizen verwendet.. damit man die Heizung aktivieren kann muss man tatsächlich die Steuereinheit zerlegen.. sonst friert man.
10.0
Everything
Nothing
10.0
Very comfortable , staff so friendly.
Comfort and stylish
10.0
Central location. Large clean room. Fantastic views
Nothing
9.0
L’efficacité du personnel. La gentillesse du personnel et l’emplacement parfait.
Le bon rapport qualité /prix 👍
8.0
Location perfect. Bathroom big.
Tv speakers blaring in bathroom if someone was watching TV in bedroom.
Staff not quite 5* but polite enough.
9.0
Great location. Could walk to landmarks of London with ease. Near to a tube station and at the side of the Thames. Spacious room which was really comfortable. Had a brilliant night’s sleep. Excellent staff.
There was nothing to “not like”.
6.0
La posizione è stata fantastica, e la stanza era molto grande.
Colazione abbastanza scadente e stanza non in linea con il prezzo. Mi sarei aspettato un livello più alto per la prezzo pagato. Il soffitto era macchiato, la cassa della TV era in Bagno (?). Abbiamo trovato la stanza completamente fredda.
8.0
Nice welcome from staff
Put in a small room first, had to asked to be moved. Edges of carpet covered in dust. Fixtures and furnishing dated
5.0
The very central location near Embarkment tube station and the very friendly staff :-)
The room was tiny, even tough we upgraded to a Deluxe King Room.
It smelled musty and the whole hotel looked neglected. The carpets and furniture everywhere were tired and dirty. The carpet edges in the hallways has so much dust, like they hadn't been vacuumed in years.
The wardrobe in our room was the size of a broom cupboard.
Every time we were out and the cleaners came to our room, they would turn off the aircon, which means that the room smelled really musty when we came back.
It is a pity about the neglect, because this is a grand property in a fantastic location.
9.0
Location can’t be beat, great breakfast
Moths in one room, cigarette smoke odor in the other room
9.0
très bien situer pour les visites nous avons fait tous nos déplacements a pied, chambre spacieuse, petit déj un large choix est des produit de qualité
les joints en silicone de la douche tachés certainement par la moisissure
9.0
Conforto das camas.
Localização
8.0
Good location, large room, comfortable bed, good breakfast, polite and helpful staff.
Room decor a bit tired. Prices in the bar very high.
9.0
You really can't beat the location of this hotel. Close to Waterloo and also to Embankment - which can get you anywhere. The front desk were very welcoming and allowed me an early check- in which was highly appreciated.
7.0
great location 5 mins to Trafalgar Square
room a little dated and shabby but very clean, best to ask for river view which is splendid.
very helpful and friendly staff
no separate shower
poor placement of TV and mirror
buffet breakfast extensive but quality of sausages and bacon could be improved serving staff again very friendly and helpful
6.0
Location
I booked a deluxe double as I have in the past as it’s spacious and usually as advertised has two large windows which is perfect as my husbands claustrophobic. This time we got out in an attic room three tiny windows. Not what we expected and were very underwhelmed. Not the stay had planned for our anniversary sadly. I feel this room should have been sold as a king room not deluxe.
5.0
Location suited us well. The food was very good. Staff helpful and friendly.
Our room was old and tatty and not kept clean.
9.0
It was a lovely hotel and would stay again. It was a lovely touch having a bottle of bubbly waiting for my birthday, so thank you
Only part of the shower worked
9.0
The staff were friendly and helpful
Tea in a teapot would be nice
7.0
The location of this hotel is great for visiting Cabinet war rooms, Horseguards Parade, Trafalgar Square and Theatres. The restaurant staff and food quality is extremely good.
The bed was very comfortable and the elemis products in the bathroom were nice. There were complimentary items in the mini bar 2 bottles of water, 2 cans of coke and a bag of popcorn.
The shower was good when we eventually managed to work out how to use it.
We didn t have any tea or milk in the room and it took 2.5 hrs and 3 requests before any arrived.
The room was uncomfortably small, hot with no natural daylight. There was a window that was not openable and blacked out with lights behind it. Was it because we booked through booking.com?
10.0
Breakfast was good.
I like everything it was brilliant.
8.0
Fantastiskt rum med fin utsikt, bra läge
Först anvisade rummet med dubbelsäng som var 130 cm! Kunde få byta upp sig. Bokningen omfattade rum med dubbelsäng. Måste säkerställa king size bed!
7.0
Great location, thats the hotel USP.
Room was OK, bit old fashioned but does the job. I had no view as faced inwards.
Breakfast was very good. Full English.
Gym was very small and hidden away, which was a disappointment.
Bar could be much better.
3.0
not a lot, location wsa great
Everything else, staff were miserable, a very tired, noisy hotel, small cold or noisy rooms - in desperate need of updating
9.0
Lovely room with a King bed, bath and shower facilities. Room clean and spacious, nice and warm easy to use A/C with under floor heating in bathroom.
Mini bar complimentary. Room serviced every day. Breakfast as much as you would like good choices. All the staff are very friendly and welcoming.
Breakfast room was cold as I was seated under an A/C vent... sorted the following day.. Other than that nothing.
FAQs
How much does this hotel cost compared to others in City of Westminster?
The average price for a rental in City of Westminster is $192 per night. This rental is $24 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at The Royal Horseguards Hotel, London. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Royal Horseguards Hotel, London pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Royal Horseguards Hotel, London?
We found 10 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, laundry, and balcony / patio.
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