Occidental Cozumel - All Inclusive

Occidental Cozumel - All Inclusive Resort in State of Quintana Roo

About this resort

Located in State of Quintana Roo, this attractive resort for $129 per night is a great choice for your next vacation. Situated right on the beach in Cozumel, Occidental Cozumel All Inclusive offers sea views, 3 outdoor pools, a hot tub and gym. The spacious, air-conditioned rooms offer a private balcony and satellite TV.

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Beachfront / Waterfront

Gym / Fitness Center

Garden

Family friendly

Map of State of Quintana Roo

Nearby attractions

Chacchoben Archaeological Area

123.42 miles

Tirolesas Kan Kin Bacalar

140.08 miles

Mariposario Otoch Peepen

118.39 miles

Letras de Laguna Kaná

107.95 miles

Occidental Cozumel - All Inclusive

3.9

Good(951 Reviews)

Resort in State of Quintana Roo

5-Star Resort

Reasons to book

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

$$$$

About this resort

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Beachfront / Waterfront

Gym / Fitness Center

Garden

Family friendly

Map of State of Quintana Roo

Nearby attractions

Chacchoben Archaeological Area

123.42 miles

Tirolesas Kan Kin Bacalar

140.08 miles

Mariposario Otoch Peepen

118.39 miles

Letras de Laguna Kaná

107.95 miles

Reviews

3.9/5.0

Good(951 Reviews)

100% verified reviews

5.0

Apr 2024

Will not recommend staying at this property to anyone. Many of the resorts processes and staff were difficult to deal w

Facility itself was nice. Good location.

Staff was not great - not helpful. Room was not cool enough - could only go down to 20C; difficult to sleep comfortably.

8.0

Feb 2024

4 estrellas

Excelente servicio de los huéspedes

Le falta más variedad de comida

9.0

Nov 2023

Cada año nos hospedamos ahí, sin duda mejoró el tema que tenía con los alimentos, como siempre fue maravilloso nuestra e

La amabilidad del personal, la limpieza, y la playa

La impuntualidad del restaurante de mexico lindo tanto en el ingreso como la comida (muy fría e incompleta)

9.0

Nov 2023

3ra vez que regresamos en 3 años en categoría Royal lével y frist Level El servicio , personas muy cálidas y atentas d

3ra vez que regresamos en 3 años en categoría Royal lével y frist Level El servicio , personas muy cálidas y atentas de los lugares con más calidez humana el personal siempre con una sonrisa y muy amables Las instalaciones excelente, limpieza en cuanto de 10 ! Fredy capitán de meseros de el restaurante Coral una eminencia y su personal Aliaza y Alejandro Mejoraron los alimentos y su calidad en comparación con años anteriores Felicidades al Gerente de alimentos flores , robles

Restaurante Mexico lindo comida Fría , espera larga no respetaron horario de reserva , platillos incompletos

9.0

Nov 2023

Excelente lugar para disfrutar y alejarte del estrés

En general todo estuvo perfecto, la atención de todo el personal en restaurantes estuvo increíble, son muy amables

Que no pudimos reservar en un restaurante, y tuvimos un problema con el aire acondicionado ya que tiraba agua del techo

10.0

Oct 2023

Great hotel

Breakfast was great and with variety of food

Night entertaiment

8.0

Oct 2023

Esperaba otra cosa

Lo que más me gustó fue el trato de los meseros y el chef que se pusieron de acuerdo para improvisar un pastelito para mi mamá que cumplía años. Además la atención de la gente en los restaurantes era muy buena y muy amable, todos muy serviciales.

La habitación olia a humedad, pedí que me cambiaran las fundas de las almohadas al día siguiente porque olian a sudor. Mis otros familiares tenían goteras y además no servia el teléfono y hasta el segundo día igual los atendieron. Para pedir un day pass para otra persona fue todo un show. La persona que estaba en la recepción general (no la que nos tocó), realmente no soluciona nada.

10.0

Oct 2023

Todo genial

Las instalaciones, el personal muy amable y la ubicación en un entorno excepcional y una playa fantástica y muy limpia

Había huéspedes que dejaban los platos y restos de comida del servicio de habitaciones fuera de su habitación y tardaban demasiado en recogerlo

7.0

Oct 2023

Se puede ir en temporada baja, en alta debe ser horrible

Tanto la habitación como el baño son amplias. La comida es de calidad comparada con otro hoteles similares. Tiene muchos animales por las instalaciones lo que lo hace entretenido.

Tanto el ventilador como el aparato del aire acondicionado hacen un ruido horrible, llegando a despertarte por las noches. Los productos de limpieza que usan son muy fuertes, haciendo la estancia en el cuarto un poco desagradable. La limpieza de las tapicerías de las sillas/puffs en la habitación es nula, dando incluso asco apoyar nada en ellas. Está muy bien que las instalaciones tengan muchos animalitos, pero es antihigiénico que estén en la zona de los restaurantes, subiéndose a las mesas (haya o no personas), chupando cubiertos, platos, servilletas... el personal debería estar entrenado en espantar a los animales de estas zonas.

6.0

Aug 2023

Initially bad experience at check in. Then improved.

Beautiful grounds. Great staff except for 1 woman during check in. She was very hard line with no understanding. I reserved 3 rooms. 1 room was in a different building. She would not move this room until the following day. Other families had same issue. Good nightly entertainment.

No fans in restaurant’s. Need more umbrellas around the large pool for sun protection. More fans needed in most buildings, sitting areas.

7.0

Aug 2023

Nice stay

We loved the area, breakfast and lunch where the best, although very little selection for kids.

The ice makers did not work on the premises and the mini refrigerators did not work in none of the 8 rooms we had for the family.

6.0

Aug 2023

It was ok

Cost

Hotels lack of attention to detail. Cozumel is a beautiful place, everything else should be just as beautiful and not just half ass

4.0

Jul 2023

No ac

It’s hot

10.0

May 2023

great location

comfortable bed, and in general great room. all inclusive so you can just relax either in the pool or in the beach with a margarita in your hands. very nice gym.

the food of the buffet is not the best but it is good enough. we wanted to prolong our staying for one night but their rules didn’t allow us to do so because the minimum booking is for 2 nights.

10.0

May 2023

Exceptional

the forest , the service approached me by name excellent food and comfort

8.0

Apr 2023

Very good

nature

the small beach

7.0

Apr 2023

Good

The location was good and the staff kept up with the beaches. The food selection was also very nice as well as good entertainment at night. I felt safe in the area with a guard being at the gate.

There was a miscommunication and we were not told about the perks we should have received as a royal member so it was a bit of a waste of money to spend extra on perks we did not receive.

1.0

Apr 2023

Bad

Nothing

Food was terrible, both kids got food poisoning. Stay elsewhere.

10.0

Apr 2023

relaxing with a nice bed in a beautiful room overlooking the jungle with wi

the grounds were breathtaking beautiful

I liked everything

4.0

Mar 2023

The food was not great and the room had a bad mildew smell. We left one day early to go home.

We liked the grounds.

My wife got sick for 3 of the 6 days...most likely from the lettuce or some other food born illness. Many of the people at the Occidental did too...there is an epidemic of illness going on there.

3.0

Mar 2023

it could have been very good but it turned out to a disaster. Stay away from this ressort.

the staff was welcoming

- The majority of the people staying at ressort was sick (Noro Virus), the head management acknowledged the situation and remained inactive. Staff used face masks and hand sanitizer only the last day of our stay although it has been an ongoing situation for weeks (at least). when we asked to the lead management, the only “solution” was to do an early check out and leave - Salt Water shower - No running water for two consecutive days (an essential service when people comes from the beach and are sick) : no shower and no toilet ; the public’s ones were filled to the brim - Food was very poor at best and the freshness questionable - Towels, bedsheets , … nothing was clean. - AC was not working and the TV had a line in the middle

9.0

Feb 2023

Superb

Food, view and friendly staff

Only had one choice for beer

9.0

Feb 2023

good time and good fun and good value

all inclusive; food god and very good at special restaurants - great entertainment team - and live band - v good stuff

8.0

Feb 2023

Very good

friendly, clean

the beach has washed away, website not updated!

8.0

Feb 2023

Very good

fantastic location can’t beat the water sports the Royal club is worth the upgrade; the chef who makes the medium rare salmon at the Carretera deserves a medal

9.0

Feb 2023

Lovely hotel surrounded by nature

Wonderful location. The hotel consists of several small building connected by winding paths. Situated in a forest with nature all around - plenty of green and wildlife. The food is nice and drinks we’re also very good. particularly the cocktails from the pool bar. Good service from sun loungers at the pool and on the beach. The steaks in the speciality Mexican restaurant were tasty. The room was a good size with lovely bathroom and well stocked minibar.

The staff at the dive center attached to the hotel were rude and unprofessional when I asked for the scuba trial that was advertised. They seemed to resent taking a complete beginner into the pool for free rather instead of being in the sea. We dived with a more professional center a short drive away from the hotel instead. The beach was good but small. It looks as though it has been eroded quite a lot from storms. More bar options in the evening would be good - can the poolside bar stay open for longer? Install covered trash cans outdoors! We spotted one of the island’s critically endangered Coatis eating used napkins and other junk from one of the open trash bins in the evening.

10.0

Jan 2023

Exceptional

My Group and I loved our stay the Occidental Cozumel. The rooms were beautifully appointed, the food choices fantastic, the pools and beach beautiful to swim in. The staff at our Reception area in the Royal Level (Cecilia, Odalys and Mayra) were amazing with respect to information, wifi assistance with one of the Group's phones, check-out. I would happily return. Thank you again :)

9.0

Jan 2023

Outside of the key, everything was amazing.

amazing greenery surrounding the villas. It felt very intimate.

They tried to charge us $50 USD for the door key braclette that kept coming off.

FAQs

How much does this resort cost compared to others in State of Quintana Roo?

The average price for a rental in State of Quintana Roo is $129 per night. This rental is $0 above the average.

Is parking included with this resort?

Yes, parking is listed as an amenity at Occidental Cozumel - All Inclusive. For more information, we encourage you to contact the property about where to park.

Is there a pool at this resort?

Yes, a swimming pool is available for use at Occidental Cozumel - All Inclusive. Enjoy the water!

Is Occidental Cozumel - All Inclusive pet friendly?

Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Occidental Cozumel - All Inclusive?

We found 14 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.

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Occidental Cozumel - All Inclusive

About this resort

Amenities

Map of State of Quintana Roo

Nearby attractions

Occidental Cozumel - All Inclusive

Resort in State of Quintana Roo

Reasons to book

About this resort

Amenities

Map of State of Quintana Roo

Nearby attractions

Reviews

FAQs

How much does this resort cost compared to others in State of Quintana Roo?

Is parking included with this resort?

Is there a pool at this resort?

Is Occidental Cozumel - All Inclusive pet friendly?

What amenities are available at Occidental Cozumel - All Inclusive?

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