The Franklin London - Starhotels Collezione
About this hotel
Nestled in City of Westminster, this lovely hotel for $234 per night is a fantastic option for your next vacation. Set in the heart of Kensington in central London, just steps from the Victoria and Albert Museum, The Franklin London - Starhotels Collezione offers elegant accommodation with free WiFi access and a Hammam floor.
Amenities
Air conditioner
Pets allowed
Internet / Wifi
Laundry
Hot Tub / Spa
TV
Gym / Fitness Center
Garden
Family friendly
Map of City of Westminster
Reviews
4.1/5.0
Excellent(547 Reviews)
100% verified reviews
10.0
Everything was great
Nothing - all spot on
8.0
Ruhige Lage
Sehr freundliches Personal
Kleinigkeiten waren zu bemängeln wie durch die Decke tretendes Wasser der Dusche im Zimmer darüber; minibar wurde teilweise nur auf nachfragen aufgefüllt ;
9.0
Location , very friendly staff & the boutique f el of the hotel
Some of the furniture slightly tired but the overall condition of the room was good
9.0
Lovely, quiet location. Spotless and luxurious. Excellent service from superb, friendly staff. Food was faultless.
Could hear the room next door, gap at the bottom of the adjoining door, but with the bedroom door shut, wasn't a problem.
Could have done with a guide for the room comfort panel, we couldn't get the air conditioning to stop blowing.
10.0
Room Design,Location,staff,the garden view,Silent place.Espresso Machine🤤
Penhaligon’s
6.0
good location
The furniture and room switches were dated, or shonky; definitely not in line with a 5 star hotel. Room was on the fifth floor which could only be reached by a separate staircase that was smelly and creaky.
Few hidden charges at check out that weren’t clarified at time of booking.
For price point, I would stay elsewhere next time.
9.0
great location in South Kensington but quiet. a cosy small hotel with a moody classy design vibe. staff was very courteous and helpful. it’s lovely they upgraded us to a bigger room with a separate level lounge space.
the bathroom is small and some of the hardware is getting a bit tired so probably needs replacing.
9.0
The staff was superb esp the concierge Teodor
The bar closed at 11 and no designated place to smoke or vape. For a longer stay i would not choose this place.
4.0
the location, breakfast, the rooms are pretty and clean
the a/c in the room was broken and the outside temperature was 30C, so it was very difficult to sleep. the hotel doesn’t have a technician on site and therefore it was only possible to fix it next day.
10.0
The staff, most especially the concierge team and restaurant manager, were beyond exceptional.
7.0
Beautiful hotel in historic building, nice neighborhood near V&A museum
AC didn’t work in our room and since it was on the last floor the room was very hot. We complained and at the end on the second night we were moved to another room where AC was working but was very loud. Overall, not something I would expect in a GBP400/night hotel.
9.0
Central to shopping, museums, and park
Comfort of bed
Quality bathroom
Great breakfast
10.0
Staff is amazing! Loved the all-day menu. Beautiful bar.
9.0
staff were fantastic, great location
9.0
beautiful large Chelsea town house with gardens
staff maybe tried too hard to please but in a quite formulaic way, would benefit from asking more questions and personalising service a bit more
7.0
Excellent location. Comfortable bed and friendly staff.
Some TLC needed with fixtures and fittings - door handle broke off when we tried to exit our room! Also no hot water for bath on evening.
Breakfast OK but continental items arrived with hot cooked breakfast rather than before, which wasn’t ideal.
10.0
All the little touches! From arriving to leaving this hotel they think of all the little things!
Attention to detail is second to non!
It would be nice if there was an outdoor area but recognise this is probably out of the hotels remit......this certainly would not stop me re-booking again!
3.0
people and location
facilities are very poor.. air conditioners are not working well
6.0
location
my initial room was terrible, and while a change was made, it also was not comfortable
5.0
the location
the dark room. dated bathroom black of area to get make up ready. lack of full length mirror. control panels for the lights that cannot be dimmed leaving the room too bright to sleep. lack of pillows.
8.0
The hotel ambiance , view from the window , staff attentiveness .
Room ceiling soundproofing . AC/Heater fan noise . Coffee stains on the beautiful carpet . In general the maintenance should be on a par with beautiful interior .
10.0
love the interiors and the staff are helpful and friendly.
nothing
9.0
The bathrooms
We had to wait for the breakfast for 70' which is not at all normal
9.0
excellent location, nice size room. comfortable bed
a bit on the dark side.
FAQs
How much does this hotel cost compared to others in City of Westminster?
The average price for a rental in City of Westminster is $194 per night. This rental is $40 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at The Franklin London - Starhotels Collezione. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Franklin London - Starhotels Collezione pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at The Franklin London - Starhotels Collezione?
We found 9 amenities for this rental. This includes air conditioner, pets allowed, internet / wifi, laundry, and hot tub / spa.
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