Resort in State of Quintana Roo
5-Star Resort
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this resort
Set in Cancún in the Quintana Roo Region, 16 mi from La Isla Shopping Mall, Moon Palace The Grand Cancun All Inclusive features an outdoor pool and year-round outdoor pool.
Amenities
Business facilities
Airport transportation available
Shuttle available
Golf course (within 2 mi)
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Private beach access
Beach access
Shared living spaces
Garden
Laundry services
Sauna
Accessible Parking
Family friendly
All-inclusive
Ironing facilities
Smoking allowed
Safe
Childcare services
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Tennis court
Cleaning products
Map of State of Quintana Roo
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Nov 2026
Staff was amazing at Grand moon palace. Francisco and Viviana and Victoria made life beautiful.
8 / 10Excellent·Aug 2026
The facilities are pretty, food is good
The facilities such as the pools closed too early (around 7pm), there's barely anything to do on Sunday, and the club is only open 3 random days in the week.
10 / 10Outstanding·Jul 2026
Best ever
Nothing
5 / 10·Nov 2025
It’s a large complex with lots to do for family’s with small children and lots of restaurant options available. The spa treatment I received was exceptional.
The property is very dated and not maintained, the room also had lots of broken furniture. They tried to sell timeshares and upsell services from the moment we arrived at the hotel. Although there were a lot of food options, the food didn’t live up to the expectation of a 5* hotel. We booked a room with an additional bed for our child, this was only delivered on the second day.
$$$$
Top rated by guests
8.4Excellent
(379 Ratings)
"Staff was amazing at Grand moon palace. Francisco and Viviana and Victoria made life beautiful."
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