Hotel in Playa de las Americas
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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About this hotel
Gran Oasis Resort is a luxury aparthotel, set next to Las Américas Golf Course. Set in gardens, this complex has a large outdoor swimming pool and views of the Atlantic Ocean.
Amenities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Bar
Spa
Balcony/Terrace
WiFi/Internet
Beach access
Garden
Laundry services
Sauna
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Smoking allowed
Safe
Accessible by lift
Key access
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Playa de las Americas
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·Oct 2026
We stayed for a week and had a really enjoyable holiday. The hotel was very well looked after and clean. Our room, 116, was good, and the housemaid did a great job keeping everything tidy throughout our stay.
In general, all the staff were really nice, friendly and always happy to help and serve you, which made the stay even more enjoyable.
We really enjoyed the food, and there was plenty of choice. The hotel was very busy, but it was during the school holidays, so this was understandable. Whenever there was a queue, it was only for a short time and never really caused an issue.
The highlight for our children, aged 4 and 5, was definitely the entertainment. Shelby was fantastic and really made their holiday. They loved getting involved in all of her activities and were always excited to see what was happening next.
I also used the gym a few times during our stay. It had decent enough equipment to get through a good workout, including weights and a cable machine, so I was happy with it.
There were only a couple of small things we didn’t like. Having to reserve a sunbed was a little frustrating, and the bed in our room was very noisy. Even just rolling over during the night would make enough noise to wake you up!
Overall, we had a lovely week and would definitely recommend the hotel, especially for families with young children.
9 / 10Outstanding·Oct 2026
Clean and comfortable. Rooms were nice, facilities were good. Good food. Staff very helpful and never had to wait long for a taxi.
Food was good but only had buffet as an option (which we knew beforehand). Another restaurant on site with table service would have been a nice option, even if there was a surcharge for it.
7 / 10Good·Sep 2026
Beautiful hotel grounds with a thoughtfully designed relaxation area.
The suite was spacious, but the overall standard fell short of what I would expect from a four-star hotel. There were several maintenance issues, including a cracked sink, damaged door trim and a non-working TV. The two-floor family suite had only one wardrobe, and the high ceilings created significant echo and noise.
Basic bathroom toiletries were not provided, and the soap dispenser was empty. Housekeeping was also poor, particularly in the kitchenette, where used cups and the hob were left uncleaned, and towels were not replaced. Too many small details were overlooked.
6 / 10Average·Apr 2026
The resort offers a variety of delicious breakfast. The location could not be any better. One can reach the center (las Americas) by cab in less than 5mins. All the good restaurants are within 10mins reach so this convenience we loved.
Our experience with one of the breakfast staff was very very bad as he was so rude. We chose a table for 4 of us,however, we realised soon that we were in the middle of a queue that was constantly forming to collect the toasts and coffee. So we decided to change our table (before beginning to eat)to less crowded area( many tables were free) but to our surprise,.this staff, seemed like a manager, came shouting, asking us to not change the table. It was very embarrassing and we felt very unwelcomed at that point. He could have been polite as we weren't arguing or refusing to do so.
*Other thing which was frustrating was that, only one person can shower at a time. The second person after will have to wait for 30-45mins to be able to have a hot shower. And probably more if its a peak time.
Nobody wants to spend 2 hrs waiting to get a shower on a holiday ! And this was conveyed after I went to the reception personally as the phones in the rooms weren't functional.
Tenerief has so many good resorts and in this competitive field, this resort did not give us a sense of "customer first".
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Top rated by guests
8.5Excellent
(1,339 Ratings)
"Top hotel, amazing for kids and the staff are the best I've seen"
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