Hotel in Vienna
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
About this hotel
Opened in August 2017 and directly opposite the Kagran Underground Station (line U1) and a 10-minute ride from the city center, ARCOTEL Donauzentrum Wien is part of the Donauzentrum, Vienna’s largest shopping center. Free WiFi is available.
Amenities
Business facilities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Heating
Wheelchair accessible
Balcony/Terrace
WiFi/Internet
Laundry services
Accessible Parking
Electric Vehicle Charging Station
Ironing facilities
Smoking allowed
Safe
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Vienna
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Aug 2026
Easy check in and check out
Everything was superb!
9 / 10Outstanding·Apr 2026
Newer hotel, easily accessible no matter how you get into town.
Well connected by public transport and at the back of a large shopping centre.
Excellent sized room with everything you need for a short stay.
Spacious restaurant with excellent breakfast options.
A rare modern hotel I've been to that didn't mess around with the appearance of the sink, which is very commendable.
There is no fridge in the room.
If you happen to be there at a time when the shopping mall is not open at the hotel, there is not much to visit in the vicinity of the hotel.
Confusing check-in process.
10 / 10Outstanding·Mar 2026
Everything. Cleanness, location, delicious breakfast. It is located right by the metro. There is an easy access to a shopping mall and a supermarket. The rooms are very clean, and size wise very sufficient. This is the only hotel we choose to stay every year we visit Vienna.
There is nothing we don’t like about the property. We visit Vienna every year at least 1-2 times and this is the only hotel we stay
6 / 10Average·Dec 2025
The hotel has a very good location, with metro access within a 5-minute walk, which made getting around very convenient. The rooms themselves were well maintained and the beds were comfortable.
The room design lacks privacy and is not suitable for families with children. The bathroom doors were transparent, and the room was filled with mirrors, which made something as basic as taking a shower very uncomfortable—especially with kids in the room. It became a daily struggle.
This setup might make sense for couples, but not for families. We had clearly selected children as part of our booking, so the hotel was aware of this in advance. When we raised the concern, we were told that all rooms are designed the same way.
Also was difficult to locate hotel first with Google Maps from airport. It’s near to a shopping mall but was confusing. Once we got a hang of it, we found easier ways out.
$$$$
Top rated by guests
8.7Excellent
(4,973 Ratings)
"Easy check in and check out"
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