Hotel Suisse

About this hotel

Located in Kandy, this lovely hotel for $33 per night is a great choice for your next vacation. Suisse is housed in a colonial building, across Kandy Lake. Offering rooms with views of the tropical garden or Kandy Lake, it has a spa, a restaurant and free parking.

Amenities

Pool

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Gym / Fitness Center

Garden

Family friendly

Map of Kandy

Nearby attractions

Royal Botanic Gardens

3.50 miles

Hakgala Botanical Gardens

27.85 miles

Victoria Park

23.70 miles

Pallekelle International Cricket Stadium

5.45 miles

Hotel Suisse

3.5

Average(242 Reviews)

Hotel in Kandy

5-Star Hotel

Reasons to book

Includes essentialsGarden, Pool, Kitchen / Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

$$$$

About this hotel

Amenities

Pool

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Gym / Fitness Center

Garden

Family friendly

Map of Kandy

Nearby attractions

Royal Botanic Gardens

3.50 miles

Hakgala Botanical Gardens

27.85 miles

Victoria Park

23.70 miles

Pallekelle International Cricket Stadium

5.45 miles

Reviews

3.5/5.0

Average(242 Reviews)

100% verified reviews

1.0

Jul 2023

Disappinted

Location

Facilities , cleanness

6.0

Jul 2023

Pleasant

The staff and location

The room has a a smell and the aircon not working

10.0

Jul 2023

Exceptional

Food & service

Nothing 1

10.0

Jun 2023

Excellent amazing a wonderful stay

I had room service it was quiet good .the whole hotel is so majestic n kingsley its amazing how they have maintained it.i had a excellent stay and highly satisfying one.

Lighting and a bit of fans which i guess is not the tradition in sri lanka i guess .

8.0

Jun 2023

Very good

Location, old world charm and great staff

Needs some maintenance

5.0

Apr 2023

Passable

Historical information about the history of the hotel

Location wasn't that great even though it was close to the lake.No view either the side of the room.

5.0

Mar 2023

Nice staying

Location was very good. But staff had not made their attention about booking which I did through booking.com. They had thought as we were not coming, and they didn't contact me even I had given my contact number. I had to checked-in bit late due to issue of my vehicle. Room was not ready for three guests, and we had to stay in one bed for one night. Anyway those staff seemed very good. But it is better make sure not to happen like those incidents again. Thanks.

Staff were very good but their attention was for booking was not enough as I felt.

8.0

Mar 2023

I have stayed at the hotel several times and will stay at the Hotel Suisse again.

Room was a good size, bed was comfortable, staff were friendly and very helpful.

Our rooms were at the back of the hotel and on the Saturday night there was a loud party outside in the garden. It didn't go too late, but it woul have been nice to have been advised there was going to be a party.

10.0

Feb 2023

Exceptional

The Hotel is in a good location for seeing all the sights in Kandy. There was a good selection for breakfast and dinner. We stayed 3 nights and would use this hotel again.

5.0

Jan 2023

Comfortable, good location but showing its age

Beautiful hotel but in need of some TLC. Bed was comfortable and the room was spacious. We didn't eat in the restaurant so can't comment on the food.

The hotel needs redecorating. The original features are so lovely but small things need repairing or replacing. Also, the snooker table isn't usable, especially for 1000 rupees for half an hour. The slate is scratched, just let guests play for free or get it fixed.

1.0

Dec 2022

Bad

One of the worst hotel experiences I have ever had. Alarm went off for 1.5 hours at night in my room. When I asked to switch rooms they only offered me downgraded rooms with less beds (I have 3 young kids and that doesn't work). After the alarm was fixed the AC stopped working and the fan was a safety hazard and looked like it could fall at any minute. When I went to complain and ask for another room (it was unbearably hot) there was nobody at reception available. All 5 of us barely slept. Even worse, in the morning the employee working at reception offered to reduce the cost of my room for my troubles. I thanked him and went on my way. Later that day his manager called and berated the poor employee over the phone and said that I needed to pay in full which was not agreed upon. Then without my authorization they charged my credit card the additional cost. Buyer beware.

10.0

Oct 2022

Well looked after and the staff made us feel special

Excellent value for money and extremely comfortable and wonderful friendly staff.

Nothing

8.0

Oct 2022

very comfortable & convenient to central Kandytown.

Old world charm. Good location.

1.0

Jul 2022

Disappointed room was so bad I think they haven’t cleaned it last two months food was very poor they is no choice what t

Nothing everything horrible

Everything I didn’t like

10.0

Jul 2022

remarkable how kind Sri Lanka people are!

these people help you with a smile. went above and beyond to help us when we were in (fuel) trouble. close to all POI

6.0

May 2022

Good place for short stay

Historical building, nice seating area in the garden, life music during dinner time, first we got rooms with broken and dirty windows and with bad smell (stale, mold) and because we were not happy with it, they changed our rooms which were more comfortable and clean

very dirty balcony, broken and dirty pool and playground area, no meal choice for kids, very poor buffet for vegetarian

3.0

May 2022

Very authentic place but need to improve lot in customer care and services.

The location is easy to access many attractions in the city and able to park the vehicle in the property.

They charged me for the whole when I check-in it was an unusual and unpleasant welcome. The breakfast was terrible and the staff was helpless on the new year's morning. I felt disappointed with the service offered by the staff.

10.0

May 2022

I enjoyed my stay there.

Though I was not travelling for work, I did have to conduct some meetings online while I was there. When the internet was not strong enough, the hotel very kindly fixed the problem and gave me a router. I know that in the present situation everything is not perfect, but the attitude of the hotel staff and their willingness to assist me was very much appreciated. Due to the COVID situation in Hong Kong, my return flight got cancelled and I had to extend my stay. The hotel assisted me in this.

I had no complaints.

8.0

May 2022

Great belle-epoque place

Great belle-epoque place. Spacious rooms, nice pool, nice lake view from one of the rooms, and walking distance to the city centre. Nice buffet breakfast.

Well one of the rare Kandy hotels where the price in USD has considerably gone down over the last 10 years. Reason is lack of investment/renovation. So yes e.g. curtains and stairs and elevators get a little bit dated feel. But it's still spotlessly clean and quite okay, a lot better than its sibling hotel in town Queens!

10.0

Apr 2022

Exceptional

A beautiful hotel in a great location BUT the staff made the real difference. Some of the best, most attentive I've ever stayed with.

2.0

Apr 2022

Very poor

Beautiful rooms and historical building.

Beautiful building and rooms wasted on poor management and service. Don’t bother ordering a la carte at their restaurant as they will just put something together from their huge buffet - not even what you order. The buffet is a good example that a big buffet doesn’t mean good quality food. Make sure to be there early as the food gets rather cold. Facilities are lacking as well as service.

3.0

Apr 2022

Poor

Staff was helpful and great communication, but hotel maintenance and services are very poor.

Cleanliness and food

8.0

Apr 2022

Nice stay and would definitely return.

Very nice heritage property. Staff very co-operative and helpful. Location was easy access for Kandy. 10/15 minutes walk

Pool area could do with a bit of attention but given two years of very little trade, it is understandable

FAQs

How much does this hotel cost compared to others in Kandy?

The average price for a rental in Kandy is $39 per night. This rental is $6 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Hotel Suisse. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Hotel Suisse. Enjoy the water!

Is Hotel Suisse pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hotel Suisse?

We found 13 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.

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4.5

Excellent(817 Reviews)

Hotel Suisse

About this hotel

Amenities

Map of Kandy

Nearby attractions

Hotel Suisse

Hotel in Kandy

Reasons to book

About this hotel

Amenities

Map of Kandy

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Kandy?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hotel Suisse pet friendly?

What amenities are available at Hotel Suisse?

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