Hotel in Kandy
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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About this hotel
Set in Kandy, 1.5 mi from Sri Dalada Maligawa, Serene Kandy provides accommodations with a rooftop pool. The hotel offers a European restaurant and a bar.
Amenities
Airport transportation available
Shuttle available
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Sauna
Accessible Parking
Outdoor Cooking
Family friendly
Contactless check-in/out
Cleaning products
Map of Kandy
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Aug 2026
So much choice and all delicious.
The staff were very friendly and accommodating. They made us a lovely breakfast to take with us in a tour with an early start - much appreciated
The dinner menu was great and the food we had was great
10 / 10Outstanding·Aug 2026
Wonderful hotel in Kandy. Great location; easy walk via the nearby steps to get down to the lake and a pleasant stroll on in town (plenty of tuk tuks around if you don’t fancy the stroll back up the hill!). Everyone was super friendly and wanted to make sure we were comfortable and enjoying our stay in Kandy. Communication was great before arrival and in arranging transfers. Bedroom was comfortable, breakfast lovely and the highlight is that wonderful rooftop pool with a view; perfect spot for a swim or a poolside beer.
8 / 10Excellent·Aug 2026
We had a really enjoyable stay at Serene Kandy and would happily recommend it.
A special mention has to go to Dushantha, who was extremely helpful even before we arrived. He answered our questions over email, arranged our driver and suggested flexible tour itineraries based on what we actually wanted to see rather than pushing a fixed schedule.
Our driver, Wasantha, was excellent. He collected us from Colombo, took us out for the day in Kandy and later drove us on to Ella. He was friendly, flexible and completely happy to take us only to the places we were interested in, including the Temple of the Sacred Tooth Relic, Bahirawakanda Buddha Statue, Royal Botanical Gardens, Sigiriya Lion Rock and a spice garden. He also suggested some good restaurants along the way. We cannot praise him highly enough.
The hotel itself was clean, comfortable and welcoming. The food was good and all of the staff were friendly and helpful.
We also had a massage at the hotel, a Swedish/Thai fusion treatment, which was very professional. The therapist regularly checked that the pressure was comfortable, which was appreciated.
The rooftop pool is a lovely feature. It was a little cold during our stay, but that was really down to the weather rather than the hotel.
Overall, a very positive stay with excellent service, especially from Dushantha and Wasantha. Highly recommended.
6 / 10Average·Aug 2026
Staff are friendly. Pool is good.
Feels very dated. Food was average. Overpriced for what it is.
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Top rated by guests
8.6Excellent
(384 Ratings)
"So much choice and all delicious.
The staff were very friendly and accommodating. They made us a lovely breakfast to take with us in a tour with an early start - much appreciated
The dinner menu wa..."
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