Hotel de la Cité & Spa MGallery
About this hotel
Situated in Carcassonne, this charming hotel for $103 per night is a fantastic choice for your next trip. Set in Carcassonne's circular walls, Hotel de la Cite Carcassonne - MGallery Collection is set in a Medieval-style chateau. The hotel features gardens and an outdoor pool with views of Saint Nazaire Basilica.
Amenities
Pool
Air conditioner
Pets allowed
Internet / Wifi
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Garden
Family friendly
Map of Carcassonne
Reviews
4.5/5.0
Excellent(1,147 Reviews)
100% verified reviews
4.0
Shower over bath was very poor. needs upgrading.
Shower very poor
7.0
Ubicación magnífica.
Desayuno correcto, teniendo en cuenta el tipo de establecimiento. Aunque el zumo de naranja bien podría ser natural.
Surtido de quesos escaso para ser un país productor.
Al no haber podido reservar almuerzo en el restaurante, no disponen de alternativa para poder tomar algún entremés o sándwich tipo croque monsieur.
Tal vez deberían considerar para esta categoría poder ofrecer alguna opción para estos casos; a parte claro está de La Boulangerie, cuya oferta es exquisita pero más bien centrada en pastelería.
Por último, de las dos habitaciones contratadas, una de ellas al regresar a última hora de la tarde, no estaba preparada, esto es el aseo sin hacer, la cama igual.
Naturalmente se solucionó, pero no se corresponde con un establecimiento de estas características.
Aunque secundario, las papeleras no se vaciaron durante la estancia.
Respecto del baño, hace falta fijar el soporte de la ducha pués no queda fijado con seguridad, (puede perjudicarles la bañera si cae repetidamente)
10.0
From arrival the guest experience was exceptional. We were celebrating our anniversary and intend ti return every year. The room was the ultimate upgrade to a luxurious suite and the meal at the barbican restaurant was very special we enjoyed the truffle menu.
Nothing to complain about at all
10.0
Equipe extremamente gentil, em especial a Cristina.
Localização incrível, hotel muito especial! Cafe da manhã muito bom.
10.0
Excellent service, unique and beautiful setting in the walled city. Fantastic Michelin star restaurant.
10.0
We loved the location and the history of the hotel. Our room was gorgeous and had a door that opened into the garden.
There was nothing we didn’t like.
10.0
Amazing hotel within the walls of the ancient city of Carcassonne. Spacious comfortable room with lovely bathroom. Wonderful staff.
Luxury comes with a price tag. But this is a 5 star hotel
7.0
Location is excellent and parking is available very close by.
Staff were very friendly.
The restaurant was very good.
Personally I think the hotel is more a 4 star rather than 5. Some aspects such as the swimming pool needs a makeover and our bathrooms are looking a bit tired.
While staff were friendly they lack any urgency for drink service and getting pool towels etc. It all seem a bit to hard.
10.0
The location, the facilities including the pool, the helpfulness of the staff.
Nothing!
10.0
Location is to die for, just spot on.
8.0
Location was great. Facilities good. Beautiful hotel
I’ve had better breakfasts
8.0
The location of the hotel is excellent. Our room was a good size with an extremely comfortable bed, together with a spacious bathroom. Thank you to all the staff for making our stay so memorable.
The lighting in the room was very dark and we needed the lights on at all times. The shower was above the bath and we feel that in this day and age it would have been preferable to have been a free-standing shower. We ate in La Barbacane restaurant on one night during our stay and although the food was extremely good the selection was a little disappointing with several fish dishes but limited alternative, such as a vegetarian course. The staff and the food's presentation were first-class.
9.0
The location was superb - the hotel is inside Carcassonne. The room was very nice - large, clean and comfortable. The breakfast was fine - plenty of options from the self-serve buffet plus you can order other options from the staff: a selection of yoghurts and local cheeses, breakfast cereals and fresh fruit in addition to the standard hot food: sausages, bacon, eggs. A really good selection of pastries.
A really nice lounge area in the hotel with live music in the evenings - a great place to spend some time with your favourite people.
Due to the time of year, the outdoor pool was closed.
10.0
The hotel is beautiful ‘old world’ with fabulous facilities and friendly professional staff, perfect for a weekend break.
-
8.0
Beautiful location with wonderful views.
Outstanding signature menu at the hotel restaurant Là Barbacane with eight courses on Michelin level dishes. Lovely friendly service.
Fresh milk in the drinks fridge would have been nice!
Unfortunately due to the unseasonal weather we didn’t get an opportunity to enjoy the lovely seated garden or the pool space.
9.0
it’s location in the city walls can’t be beaten. The quality of food and the detail of how it served in the restaurant is exceptional.
9.0
charm
9.0
Excellent family room. Helpful staff, Nice food.
8.0
garden and situation
shower above the bath making it very Awkward to
use
10.0
It’s staying inside a Medieval city! How cool is that? The hotel had old school charm, the staff were all friendly and attentive. The restaurant is Michelin starred. Our room had a large balcony overlooking the castle rampart. So awesome.
TV didn’t work right, was only able to get 2 channels. Not a big deal since we didn’t stay in the room much to watch TV, but at $300 per night in the off season, I would like the TV to work!
10.0
This place is BEAUTIFUL. Book the terrace suite, if you can. You won’t regret it, because being able to see a literal castle sunset from your hotel room is a pretty unforgettable experience. Plus, I went in the off-season, so the room rate was actually less than the incidentals (Michelin-star meal, scallops were to die for, and a ride to the hotel from Toulouse). Extremely good value. The staff were responsive and kind. They left a rose on my pillow for Valentine’s Day, too! This is a great location to see the old city, as it is right inside it.
Absolutely nothing. Perhaps a hot tub would be nice, but I’m sure they’re not allowed in a UNESCO world heritage site.
9.0
The location
The price
9.0
it’s beautiful and the location couldn’t be better!
2 things that don’t change my 5 rating:
- our rooms were in an annex right across the street fro a noisy restaurant that began playing LOUD music each morning before 7am.
- there is ONE taxi service in Carcassonne and if there is a private car company, I couldn’t find it. We arranged for pick up at the train station, through the hotel. This really means nothing. It was very apologetically explained to us at check in.
IMHO, the Hotel needs to tell clients to just get in the taxi queue and wait with everyone else. Going back to the station FROM the hotel was great, but they really can’t guarantee pick up at the station and I would have preferred they just tell me that and we could’ve avoided a lot of frustration.
9.0
Restaurant is amazing. Highly recommend the dinner, it was delightful. Breakfast is perfect, with plenty of selections. Location couldn’t be better.
The pictures of the family room are misleading. We thought the children would have a separate loft area, the room did not have the loft area, it was one large room with a twin couch bed and an additional cot set up. This is usually considered a quadruple room, not a family room, so the space was very small and difficult to maneuver in with older children. It would be ok for families with small children.
9.0
Lively well run hotel with great spa area
10.0
the breakfast was amazing! also amazing vegetarian & vegan options. dinner was fantastic at the restaurant. staff was very helpful & kind.
there was no gym but online yoga & meditation options, plus it’s a great area to go for a run.
FAQs
How much does this hotel cost compared to others in Carcassonne?
The average price for a rental in Carcassonne is $88 per night. This rental is $15 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel de la Cité & Spa MGallery. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hotel de la Cité & Spa MGallery. Enjoy the water!
Is Hotel de la Cité & Spa MGallery pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hotel de la Cité & Spa MGallery?
We found 12 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and parking.
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