Hotel in Carcassonne
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
About this hotel
Located in the heart of the medieval city of Carcassonne, Hôtel Le Donjon - Cœur de La Cité Médiévale is surrounded by the city’s ancient ramparts. The hotel features a restaurant and bar. It is divided into 2 buildings.
Amenities
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Garden
Laundry services
Accessible Parking
Family friendly
Ironing facilities
Safe
Childcare services
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Carcassonne
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·Nov 2026
We loved the location being inside the castle walls. Very close to a range of restaurants and cafes.
The bathroom needs a refresher or update.
9 / 10Outstanding·Nov 2026
We loved the location right in the medieval city, and being able to walk around the cobbled streets straight from the hotel.
The room was a good size, comfy bed, plenty of hot water in the shower. Breakfast was great. The lounge area was very calm. And importantly every member of staff was welcoming, friendly and professional, tolerating our efforts in speaking French.
8 / 10Excellent·Nov 2026
The hotel is beautiful, with a lovely outdoor courtyard seating area. It has a very medieval feel, very fitting with the surroundings. The staff were helpful and courteous, all spoke English. Whenever we needed anything (iron, fan) it was brought to our room while we were out and waiting for us when we came back. It has a cute little bar area also. Our room was in the courtyard - while it was basic it was comfortable and very clean. The price for our stay was very reasonable. The hotel itself is right in the middle of the old town, it's really perfectly positioned and everything is just a short walk away.
The room itself was quite basic and perhaps a little dated. However it was perfectly comfortable; it could just use a bit of updating. The optional breakfast was a buffet, perhaps a little pricey at €18 each (depending on what you have) but there was plenty of food and very nice pastries with some bacon and scrambled eggs also. Considering we were right in the centre of town the prices overall were quite reasonable.
5 / 10·Mar 2026
The location is great--right in the middle of the old city with everything close by. The common areas were pleasant. The staff were friendly and helpful. Breakfast was okay with decent fresh-baked bread and croissants.
The hotel is definitely not 4-star--more faded and in need of attention. The closets had mould and particle board shelving with the laminate peeling off. The ceiling panels were not properly installed and exposed to the masonry above. (See photos). The shower door did not function effectively and water ran over the floor. The safe did not work. Carpeting needs to be replaced.
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Top rated by guests
8.3Excellent
(2,516 Ratings)
"Very unique building and location"
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