Hotel in Zermatt
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
About this hotel
From the valley station of Zermatt's Sunnegga Cable Car, a elevator takes you directly to the reception of the CERVO Mountain Resort, located right next to the ski slopes and hiking trails. Zermatt Train Station is a 10-minute walk away.
Amenities
Business facilities
Airport transportation available
Concierge services
Free WiFi/internet
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Shared living spaces
Ski in/Ski out
Garden
Laundry services
Sauna
Fireplace
Family friendly
Ironing facilities
Smoking allowed
Safe
Childcare services
Accessible by lift
Key card access
Fire extinguisher
Map of Zermatt
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Jul 2026
Everything was amazing
Nothing
10 / 10Outstanding·Jul 2026
Incredibly friendly, helpful staff. Were proactive in making sure our stay met our expectations. Never felt rushed when speaking with them. Patient and full of ideas,
Nothing that warrants mentioning.
10 / 10Outstanding·Jun 2026
An unforgettable stay — we can’t recommend it enough!
My husband and I stayed at Hotel Cerro in Zermatt, Switzerland, and had an absolutely incredible experience. From the moment we arrived, the staff made us feel at home — everyone was kind, warm, and welcoming, always with a smile on their face. The hospitality here is truly exceptional.
The rooms are spacious, spotlessly clean, well organized, and beautifully designed. Room service was outstanding as well. The hotel is also perfectly located, surrounded by a great variety of restaurants and menu options.
Breakfast was amazing, and the waiters were extremely attentive and helpful. The concierge deserves a special mention too — always ready with great suggestions on what to do during the day.
We also loved the spa: a gorgeous space with incredible saunas that are the perfect size and were never crowded.
In short, this is a hotel we wholeheartedly recommend. We can’t wait to come back!
5 / 10·Sep 2025
The breakfast
The location and the Italian Restaurant was terrible… very bad selection for the menu.
The high pricing isn’t warranted at this property.
$$$$
Top rated by guests
9.3Outstanding
(217 Ratings)
"Everything was amazing"
Verified guestDon't miss out! Price and availability may change
