JW Marriott Cancun Resort & Spa

JW Marriott Cancun Resort & Spa Resort in Cancun

About this resort

Located in Cancun, this charming resort for $149 per night is a fantastic choice for your next break. Nestled along the beach in the middle of Cancun's hotel zone, this luxurious hotel offers comfortable accommodations and relaxing spa services just steps from the turquoise waters of the Caribbean.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Beachfront / Waterfront

Gym / Fitness Center

Garden

Family friendly

Map of Cancun

Nearby attractions

Selvatica - The Adventure Tribe

24.59 miles

La Gran Rueda Cancún

1.59 miles

JW Marriott Cancun Resort & Spa

4.5

Excellent(653 Reviews)

Resort in Cancun

5-Star Resort

Reasons to book

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

$$$$

About this resort

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Beachfront / Waterfront

Gym / Fitness Center

Garden

Family friendly

Map of Cancun

Nearby attractions

Selvatica - The Adventure Tribe

24.59 miles

La Gran Rueda Cancún

1.59 miles

Reviews

4.5/5.0

Excellent(653 Reviews)

100% verified reviews

7.0

Feb 2024

Not as good as the other times we’ve gone.

Breakfast buffet is really good but to expensive so we only went once.

We were at the pool about dinner time (maybe 6-7pm) and we were in the hot tub. An employee went and took our crocs and shirts. We tried to hunt them down. Finally the next day they found everything except one pair of crocs. I would have thought the hotel would comp us breakfast or something. They just said, sorry we don’t have it. Very frustrating. Crocs are not cheap.

8.0

Feb 2024

There was construction ongoing next door. Which made it very noisy during the day. The saving Grace was, construction

Close to the beach

There was construction ongoing next door. Which made it very noisy during the day. The saving Grace was, construction was stopped during the 3 days of the Christmas

10.0

Feb 2024

温馨舒适

环境非常好👍，工作人员非常热情

1.0

Jan 2024

Nunca mais uso o booking

Não

Vcs me enganaram , venderam café da manhã e na hora somente dois podiam usar

10.0

Jan 2024

Excelente hotel com ótima piscina e praia ótima.

Tudo perfeito

Preço acima do normal nos restaurantes e bares, Wi-Fi

10.0

Jan 2024

Paradise!

Fantastic 5 star resort. The pools and the beach were amazing!

8.0

Jan 2024

Great vacation spot to relax by the pool

Really friendly and helpful staff, great hotel layout with great restaurants.

Shower leaked really bad in the bathroom and soaked the bathroom floor each time it was used.

9.0

Jan 2024

Nice resort

The hotel has a nice location with access to the beach and a nice view onto the ocean. It is certainly large but it didn’t feel crowded given that there were lots of recreational areas (very large pool) including ones reserved for adults only. We enjoyed dining in at their restaurants, the food was very good both at breakfast and in the evening at Sedona. the rooms were kept impeccably clean and generally the staff was great

The tennis courts are perhaps fun for kids to play on, they are fluffy and can’t be used for actual play

10.0

Jan 2024

Excelente!!!

Excelente servicio e instalaciones

Todo bueno

8.0

Jan 2024

Nice option.

Spa area is definitely a plus, very enjoyable. All staff were really kind. Location is great and the view from the room is really nice.

There are not extra activities to do, besides the pool or jacuzzi.

9.0

Jan 2024

Agradable

Muy cómodo y agradable

Restaurante italiano

9.0

Jan 2024

Good high quality stay

Really awesome location - wonderful beach front and indoor pools. Nice and spacious rooms!

The front desk staff seemed disorganised - also had issues with my bill that they had to rectify. They had to have us switch rooms in middle of our stay so forced us to check-out for 6 hours unlike just making us switch rooms.. Lastly their coffee makers seem "smart" but not the most user friendly and were leaky and not good!

1.0

Dec 2023

The front desk staff was horrible

Location

6.0

Dec 2023

Não vale o alto preço

Toda a equipe do hotel muito atenciosos e praia linda

Custo beneficio ruim, preço alto pelo que oferece. Piscinas muito cheia e com cadeiras surradas. Restaurantes com refeição regular pelo alto preço cobrado.

8.0

Dec 2023

We had a great time and will not ever forget the beautiful view of the blue sea and hospitality of the staff.

Beautiful hotel and stunning grounds. The staff were great. Very friendly, approachable and helpful. Breakfast was lovely. The beach and view was my favourite. Absolutely stunning. The location was fantastic and near all of the lovely restaurants and a walking distance from the shopping centres. There were a lot of shops nearby and a bus stop very close to the hotel. They gave us a $50 credit to our room each day which was very lovely of them. The pool area was really nice too and the complimentary hand massage was great!

There wasn’t any entertainment so there wasn’t much to do in the actual hotel. I noticed there also wasn’t any music in around the pool area so there wasn’t much of a vibe in that sense. There were certain part of the beachfront and hotel that had some beach chairs where you had to pay quite a bit of money to use them for the day. I feel that if you are a hotel guest you should be able to use any of the chairs personally. The drinks soft drinks were sometimes quite flat. The hanging lights in our room didn’t work and we also weren’t told the number for the front desk upon entry.

8.0

Dec 2023

Great hotel and what you would expect from a JW Marriott hotel

Rooms and gym facilities

Lobby bar was a bit boring

10.0

Dec 2023

Piękne miejsce z pięknym widokiem

Wszystko było super. Widok niesamowity. Gorąco polecam.

10.0

Dec 2023

Excellent hotel but staff need training

The overall comfort and location of the hotel. The fact it is right on the beach. The view from the room. Very efficient elevator. The sandwich shop is very convenient.

Putting a 4000usd “hold” on the credit instead of charging the room upfront is awkward if not stupid, if not driven by lack of managerial judgement or training. Some of the helping staff want to do too much so they end up acting like “clowns” instead of helpful. A nice uniform can never replace a brain.

8.0

Dec 2023

Pricing didn't match booking, they didn't want to honor @ checkin

The staff customer service

The info passed from staff member one minute then something different the next

8.0

Dec 2023

excelente hotel

la comida en todos los rastaurantes muy satisfactoria

wifi ldemasiado lento y en ocaciones casi nulo

7.0

Dec 2023

If it wasn’t for the beech and the weather I would have left after day one!

The property was very clean and in the areas where it has been renovated it was lovely!

The building work by the adults pool was not good, there was dust in the adult pool that ruined one of my brackets and the noise was not relaxing. It should have been cleaned daily given the work and the impact. We had access to the club and thought this would be a lovely relaxing space to enjoy evening drink and some nibbles however some people and families use it as an all inclusive restaurant and as a result it can best be described as a a very loud canteen that is not enjoyable and therefore not worth the money. At the same time rules were broken, for example people where take armfuls of drinks out of the door with them several times a day which should be allowed and staff saw this and didn’t stop them, yet when my husband entered on the last day with slippers as he hurt his foot, he was immediately tool they are not allowed in here and lectured about the footwear rule!!!!

9.0

Nov 2023

Muy buen hotel

Todo

Nada

10.0

Nov 2023

DE LOS POCOS HOTELES EN CANCÚN QUE NO SON ALL INCLUSIVE Y CON MUY BUENA PLAYA, INSTALACIONES Y REST

LAS INSTALACIONES EN GENERAL SON EXCELENTES, EL HOTEL MUY BIEN SITUADO, TIENE UNA MAGNÍFICA PLAYA Y MUY BUENOS RESTAURANTES DE DISTINTAS COCINAS, TIENEN ITALIANO, ESPAÑOL, THAILANDÉS, INTERNACIONAL, SOLO EL PERSONAL DEL SPA ES MUY POCO AMABLE YO QUERÍA PASAR AL SAUNA Y YA NO FUÍ PORQUE ME QUERÍAN COBRAR $600 PESOS POR ESO, QUE LES PASA A ESOS TIPOS

EL PERSONAL DEL SPA SON MUY POCO AMABLES Y TAMBIÉN EN FRONT DESK TE DAN UNOS SUPUESTOS CUPONES PARA AMENIDADES EN EL HOTEL PERO TODAS TE DICEN QUE SON EN OTRO HORARIO O ESTÁN LIMITADAS, ES UN ENGAÑO SOLO PARA QUE ASISTAS Y TE VENDAD, PERO NO VALE MADRE LA VERDAD. POR EJEMPLO TE DICEN QUE TIENES BEBIDAD DE CORTESÍA EN UN BAR EL 16 Y LLEGAR Y EL PENDEJO QUE ESTÁ AHÍ TE DICE QUE HASTA LAS 6 PM TE PUEDEN SERVIR Y LUEGO VAS Y TE LIMITAN A UNA SOLA BEBIDA HECHA A BASE DE MEZCAL, LE EXPLICO AL BAR TENDER QUE NO ME GUSTA EL MEZCAL QUE SI ME PUEDE DAR UNA CERVEZA Y ME LO NIEGA

10.0

Nov 2023

Excelente hotel para unas vacaciones

La atención muy buena del personal El lugar está muy bien albercas y eso que están construyendo el otro área de albercas

Nada

8.0

Nov 2023

Massahotel Amerikaanse stijl, ideaal voor congressen met mooi zwembad & strand. 4,5 Europese sterren

Continentaal ontbijt met voor elk wat wils.

Is een massa hotel in zeer toeristisch gebied. Ik heb dit hotel gekozen omdat het de locatie was van mijn congres. Het Italiaans restaurant was zeer lekker. In Mexico verwacht je toch eerder Mexicaans eten. Mijn ervaring in het Mexicaans restaurant (er was toen wel een event met el dia de los muertes 1 nov. was zeer matig. Rechttegenover het hotel heb ik wel lekker Mexicaans gegeten alsook excellent in het hotel ‘Una vida’ in Tulum.

9.0

Oct 2023

We love d the property

The pool area The attention The food

They were remodeling the tennis court

10.0

Oct 2023

Excelente

Increible atencion

10.0

Oct 2023

Excelente escolha para desfrutar de bosn momentos em família

Absolutamente tudo! Limpeza, cama boa, boa localização, funcionários gentis e educados, hotel de luxo!

Não tenho nada a reclamar

9.0

Oct 2023

Siempre volveré al JW MarrioTT

Como siempre las instalaciónes muy cómodas y el área de alberca inmejorable

Servicio en restaurantes y alberca muy lentos

10.0

Oct 2023

placentero

todo excelente, muy buena cocina, habitación cómoda, alberca todo excelente!

estaría bien que en el área de gym en el salón de funcional o spinning, pusieran una pantalla.

3.0

Sep 2023

Сырость, старость и шум

Фитнес-зал

Шумные строительные работы под окнами. Запах сырости в номерах.

10.0

Sep 2023

מלון מומלץ מאוד

מלון מפנק מאוד צוות מקצועי ואדיב ברמה גבוהה מסעדה איטלקית נהדרת במלון וארוחת בוקר מפנקת

הכל מעולה

9.0

Sep 2023

Amazing , relaxing , the views , just amazing .

The breakfast was good !

More traditional Mexican food.

9.0

Sep 2023

Relaxing and quite.

Pool view and the beach. Staffs were amazing

Distance from downtown and resort restaurants closes too early.

6.0

Sep 2023

It was supposed to be a perfect getaway, unfortunately it wasn’t

Nice facility Great location

I hated the fact that the hotel charged me extra charges of hundreds of dollars despite of the fact that I already paid for the services prior to arrival. I hated the fact that I had to waste my vacation time on going to the front desk and argue about the charges, It wasted my vacation time and caused me damage.

10.0

Aug 2023

Exceptional

The staff was awesome, so helpful.

The outdoor bathroom floor was slippery and i fall and broke my toe.

10.0

Aug 2023

amazing

bteakfast

i like everything

9.0

Aug 2023

Great experience

very comfortable

FAQs

How much does this resort cost compared to others in Cancun?

The average price for a rental in Cancun is $100 per night. This rental is $49 above the average.

Is parking included with this resort?

Yes, parking is listed as an amenity at JW Marriott Cancun Resort & Spa. For more information, we encourage you to contact the property about where to park.

Is there a pool at this resort?

Yes, a swimming pool is available for use at JW Marriott Cancun Resort & Spa. Enjoy the water!

Is JW Marriott Cancun Resort & Spa pet friendly?

Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at JW Marriott Cancun Resort & Spa?

We found 13 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.

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JW Marriott Cancun Resort & Spa

About this resort

Amenities

Map of Cancun

Nearby attractions

JW Marriott Cancun Resort & Spa

Resort in Cancun

Reasons to book

About this resort

Amenities

Map of Cancun

Nearby attractions

Reviews

FAQs

How much does this resort cost compared to others in Cancun?

Is parking included with this resort?

Is there a pool at this resort?

Is JW Marriott Cancun Resort & Spa pet friendly?

What amenities are available at JW Marriott Cancun Resort & Spa?

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