Seadust Cancun Family Resort - All Inclusive

Seadust Cancun Family Resort - All Inclusive Resort in Cancun

About this resort

Situated in Cancun, this lovely resort for $174 per night is a great option for your next break. Seadust Cancun is an all-inclusive family resort that combines the beauty of the Mexican Caribbean with food, drinks and fun activities for adults and children of all ages.

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Beachfront / Waterfront

Gym / Fitness Center

Family friendly

Map of Cancun

Nearby attractions

Selvatica - The Adventure Tribe

23.40 miles

La Gran Rueda Cancún

3.00 miles

Seadust Cancun Family Resort - All Inclusive

4.0

Good(560 Reviews)

Resort in Cancun

5-Star Resort

Reasons to book

Includes essentialsPool, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

$$$$

About this resort

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Beachfront / Waterfront

Gym / Fitness Center

Family friendly

Map of Cancun

Nearby attractions

Selvatica - The Adventure Tribe

23.40 miles

La Gran Rueda Cancún

3.00 miles

Reviews

4.0/5.0

Good(560 Reviews)

100% verified reviews

10.0

Mar 2024

Mejorar atención del personal

Las instalaciones, la comida, la limpieza la playa

La atención de mucho de su personal pareciera que no estaban a gusto, enojados y con malas caras, la atención no fue buena no por todos pero si mucho de su personal no tiene una atención con el huésped.

4.0

Jan 2024

Below average

The staff seems friendly

The food is not great The pool is run down and dirty Beach access is bad, dirty beach and very crowded Slowest elevator

6.0

Jan 2024

Buen lugar para ir con niños

Para ir con niños es bastante bueno

El servicio de los meseros del restaurante Manhattan fue malo, la comida la verdad en general es estándar y lo que se paga el mucho por lo que se recibe

3.0

Jan 2024

20 years ago this may have been a nice hotel but it’s more 2 star than 5 star

Good location Kids show in evening was good

1100 guests and only 200 sun loungers with all of them covered in unoccupied towels. All of which had no sun umbrellas which is very poor for families. The restaurants you see on the images are reserved for time share members so unless you eat at 5:30pm you have to stand around for an hour in the lobby. Once you enter these restaurants you realise the food is some of the worst food you could eat. Everything is deep fried in some sort of cheap cooking oil which makes everything bright yellow and tastes horrible or covered with excessively sugary coatings. Bell boys made it difficult to get our Uber as they clearly try to pressure guests to use there taxis which are 3 times the price

4.0

Jan 2024

Disappointing

Great location.

Building serms old. Waitress service in restaurants is very bad. Food was ok. Only 1 pool outside, water in the pool was way too cold. No bar inside the pool.

5.0

Jan 2024

Vilšanās

Kafijas un uzkodu bārs bija telpa, kur bija patīkami uzturēties; laikam salīdzinoši nesen renovēta. Personāls bija laipns un smaidīgs.

Veca un nolietota viesnīca, kas neatbilst 5 zvaigžņu līmenim. 2 no 3 dienām nebija siltā ūdens dušā. Regulāri kāds no liftiem nestrādāja. Bērniem nebija pieejams minigolfs un zipline. Viesnīcā esošajos restorānos nav rezervāciju sistēmas, līdz ar to katru vakaru vakariņas jāgaida 1-1,5h. Bārā labāki dzērieni pieejami tikai biedriem. Vienīgais siltais baseins - bērnu - pārbāzts un zvilņi veci un izsēdēti. Viesnīcas sadarbības ceļojumu aģentūras nosacījumi apgrūtinoši - lai dabūtu labu cenu kādai ekskursijai, jānoklausās 90min informācija par visām tūrēm.

9.0

Jan 2024

Good

Food, amenities

Some limitations for not been in premium status, like food or drinks

9.0

Jan 2024

very pleasant, straight forward and relaxing. Charming staff.

The kid-oriented activities were a nice background for us. There were plenty of fun activities going on to keep the kids busy and happy. Beach and pool access were great. By far the best hotel related part of our 6-day stay, was the staff. Charming, responsive and prompt. Anything we asked was delivered quickly and efficiently. I had problems with my credit card on arrival: the check-in staff were helpful, understanding and pleasant as they helped me sort the problem out with my bank.

The wait time for inhouse restaurants was longer than expected (~ 90 minutes), when some tables seemed no to be in use. I think this is to systematically minimize on staff costs. So it is not surprising, but was annoying and changes my opinion of how effective how this kind of all-inclusive is for us. Having said that - I suspect that we are not a prime customer type (married, 60 yrs old, no children) - those who have to stay on site would not be concerned with the wait as there is plenty for the family to do while waiting.

8.0

Oct 2023

Acogerador

La atención del personal, fue lo mejor! Y la comida sabrosa

El area de la piscina está saturada! Y una de las piscinas en reparación

10.0

Oct 2023

Maravilloso

Todo es excelente el hotel el servicio los empleados super seguro no se pierde nada deje olvidado mi celular y me lo entregaron nuevamnete full divertido

Me dijeron q me llenarian el ongelador nunca me lo llenaron

9.0

Sep 2023

Muy linda experiencia para mi y mi familia, sin duda repetiré.

Lo que me gustó más sin duda fue la habitación, bastante amplia y muy confortable. También los restaurantes.

Se puede mejorar teniendo más limpia el agua de las piscinas.

7.0

Aug 2023

Was uncomfortable

Children’s area

Is hot everywhere , there is not air conditioner and we have to make a line for everything

10.0

Aug 2023

Friendly staff, nice services, and shows for all ages. Highly recommended for families with kids.

Amenities, restaurants, kids and family pools, and the room view.

The wait line in the morning for the breakfast buffet

8.0

Jul 2023

FAMILY HOTEL

Service

Was EXLENT until they lift a LGBT flag and make a celebration day, this is a FAMILY HOTEL

10.0

Jul 2023

Exceptional

There are everything we need, perfect!

None

10.0

Jul 2023

Extraordinary!!!

Gisselle/MOD has Amazing Customer Service Skills!!!I have been traveling to Cancun for about 25 years and Gisselle/MOD stands out from all the Hotels I stayed!!!Gisselle is superb!!!She works with an exquisite team of wonderful associates that focus on making sure you are having a great time!!! Gisselle goes above and beyond!!! Will be returning in the future. Try the Mexican restaurant!!!Teresa is a great waiter and will treat you like family in the Mexican Restaurant!!!

I had a bad experience with a hostess at the buffet restaurant but Gisselle immediately turnaround to an extraordinary experience!!!

8.0

Jul 2023

Great overall

Very comfortable

Not so clean and staff always trying to get you to sign up for something

10.0

Jul 2023

Fun for the family

We loved our stay, food was good. Our favorite restaurants were the Japanese and steak house. The entertainment team at the pool was very creative and our kids loved participating in the activities. The shows in the theater were also great. Just make sure you bring enough sunblock because it is very expensive if you want to buy it at the hotel. They do not need reservations for the restaurants anymore its first come first serve which is great.

The only thing we didn't like was the elevator had no AC therefore it was very hot in there.

10.0

Jun 2023

Our stay was amazing , the kids loved it . And the people that live in the hotel if your black they will look at you for

The staff and the environment .

What I didn’t like was the food was not giving , and it takes a very long time for them to serve your food . the drink wasn’t very tasty it tasted like they added water into your soda or other drinks .

1.0

Jun 2023

we don’t want to go back there

the food is amazing I loved it . The employees are great , excellent customer service.

it’s too hot , seem like the AC wasn’t working . I was invited to one of their sells meeting and the people were too pushing and got upset because we said No .

3.0

May 2023

Poor

only the stuff was good , the hotel room dirty

the room dirty

10.0

Apr 2023

Best stay of our lives yet, everyone so friendly!!!

clean, every single staff member where super friendly!!!! The place was amazing.

everything was great!!!

7.0

Apr 2023

great rooms and staff - naff food

nice rooms, nice hotel, lovely staff

the food. it was really poor. Even in the steak house we got cold provolone cheese (grilled) and somewhat hard meat (had been standing around?) The sides were a joke. My smoked pork didn’t taste smoked and came with asparagus - all of one inch piece. The breakfast consisted of hard sausages, omelette with cheese that really didn’t taste right and was standing there on the hot plate, as did eggs Benedict… Something less pretentious, such as boiled eggs and scrambled eggs would have been much better… Just bad planning. But all in all, rooms are fine

5.0

Apr 2023

Please read before booking, there is way better resorts

When arriving to the resort, the front receptionist was very welcoming and provided us with water bottles to quench our thirst from the drive. They also took a picture of us since we said it was my dad's birthday so that the staff knew and later when at the pool, they brought him cake and chanted happy birthday to him which was really sweet and genuine. The reception staff was very supportive, every call we made they answered promptly and were helpful. Also this resort is extremely family oriented so if you have a teenager or young adult with you, they are not going to have fun except for the night shows which I found really nice and entertaining. In addition, the resort needs to create a playlist for the day because all we heard at the pool was EDM music. There was no variety and when we asked if they could put reggeaton or something else, the staff said they can't because it has curse words. I am more than sure that there is clean version of songs and not all reggeaton is curse words. There is salsa, cumbia, merengue, R & B and you can't make a playlist to entertain your guests? It seemed pretty biased.

Okay there is many things we did not like on our stay. First of all, the SPORTS BAR and the kid's recreation room are CLOSED. The staff just said they were doing renovation but we were not aware of this so please give the resort a call before booking so you know what amenities are working. Second, there is a clear division between guests and "INFINITY CLUB MEMBERS". When you first arrive, there is going to be a host who is going to sit you down and explain everything about the resort but they are also going to fish you in to attend a "presentation" by the infinity club for a coupon to Xplor or Xcaret. Please for the love of God, save yourself time and do not attend. They are just trying to make you invest into this infinity membership, promising you stuff (all while they say there is not commitment and that it is fine to say no). Which is a clear lie because we got harassed by one of their members, DIEGO, who insulted my family and I when we told him we made our decision to not invest. He was unprofessional, disrespectful and rude. He made a smart remark to my dad saying if he really is from Canada or if he just bought a Canada leaf hat to make it seem like he is from here. He also asked why were we there and that it was a waste for us to be there since we were not investing, that it was like "getting married but saying no at the altar" and that we were lucky we were not attending a presentation somewhere else; otherwise, the consequences would be worse. We were left with a bitter taste in our mouths. Also, not all the liquor is included, higher liquor is ONLY FOR INFINITY MEMBERS. Which is the most ridiculous thing I've heard at a resort. You can't even get baileys because you are not an infinity member. The food is okay, felt very repetitive some days and they need a bigger variety for pastas. They also need more staff watching people at the pool since a kid puked in the pool and no one seemed to notice or ask for clean...

10.0

Apr 2023

over all it was a great stay. lots of verity of food but not very tasty!

great for family! location

the rooms were outdated! huge room but not cozy! it has an apartment feeling not a resort

6.0

Mar 2023

Pleasant

Hotel staff was Terrific! Air conditioning in rooms not the best,needs attention! Beer is flat,needs co2.Spa looks great but steam room not working and dry sauna needs to be hotter!

Great facility..great staff!

FAQs

How much does this resort cost compared to others in Cancun?

The average price for a rental in Cancun is $100 per night. This rental is $74 above the average.

Is parking included with this resort?

Yes, parking is listed as an amenity at Seadust Cancun Family Resort - All Inclusive. For more information, we encourage you to contact the property about where to park.

Is there a pool at this resort?

Yes, a swimming pool is available for use at Seadust Cancun Family Resort - All Inclusive. Enjoy the water!

Is Seadust Cancun Family Resort - All Inclusive pet friendly?

Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Seadust Cancun Family Resort - All Inclusive?

We found 13 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.

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Seadust Cancun Family Resort - All Inclusive

About this resort

Amenities

Map of Cancun

Nearby attractions

Seadust Cancun Family Resort - All Inclusive

Resort in Cancun

Reasons to book

About this resort

Amenities

Map of Cancun

Nearby attractions

Reviews

FAQs

How much does this resort cost compared to others in Cancun?

Is parking included with this resort?

Is there a pool at this resort?

Is Seadust Cancun Family Resort - All Inclusive pet friendly?

What amenities are available at Seadust Cancun Family Resort - All Inclusive?

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