Hotel in Almaty
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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About this hotel
Comfortable Accommodations
Amenities
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Heating
Bar
WiFi/Internet
Hot tub/Jacuzzi
Shared living spaces
Garden
Laundry services
Sauna
Family friendly
Ironing facilities
Smoking allowed
Safe
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Tennis court
Cleaning products
Map of Almaty
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·Sep 2026
Very kind , pleasant , helpful , friendly staff
Old payment machine , had to pay by cash for stay .
8 / 10Excellent·Aug 2026
Nicely located in lush green forest and apple orchard at the back
Nothing particular
7 / 10Good·Feb 2026
Fresh air, spacious rooms, relaxing
Needs renovation.. still smells old
5 / 10·Nov 2025
I really like the location. It is surrounded with trees. The breakfast is very modest but very tasty. The porridges were the best I have tried in my life :)
The kettle in our room was from plastic :( I didn't use it because it is dangerous for our health. Probably everybody knows about that. I asked the staff if there was another kettle non-plastic but they said "no". When we changed our room, there was a normal kettle. So they lied :(
The security staff at the gate are really strange. They don't allow the taxi to go inside. All the time we had to explain that we have a stroller and a luggage so that they could let us in. Note that the hotel itself inside the resort and taxi is not allowed. You have to walk a bit to get to the hotel.
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Top rated by guests
8.5Excellent
(482 Ratings)
"As shown in the website the mapples created a breathtaking view of falls all around, as expected as experienced. It was a big sports complex with lot of sports grounds like for football, tennis and al..."
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