Hotel in London
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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About this hotel
Overlooking the historic Tower of London, the luxury 4-star Leonardo Royal Hotel London City - Tower of London features a spa with a 25-yard swimming pool and a large gym.
Amenities
Business facilities
Concierge services
Free WiFi/internet
Air conditioning
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Shared living spaces
Laundry services
Sauna
Family friendly
Ironing facilities
Safe
Childcare services
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of London
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Nov 2026
Spacious room with two very comfortable king size beds. All amenities, like safe, fridge and TV with Sky and BBC etc. Nice decor and lighting too. Main highlight, of course, was the fantastic swimming pool and adjacent saunas, as well as the gym itself, which was very well equipped. Good ambience and general decor in the hotel. Great buffet breakfast. Good location for Tower of London and anywhere in the City.
Our room had a disappointing view, straight onto the trains. Also, the reception staff were stiff and formal, which was surprising for a hotel at this price. No friendly smiles or welcomes. They even asked for a deposit, even though we had already paid.
7 / 10Good·Nov 2026
Location
Barmen didn’t have many options
10 / 10Outstanding·Nov 2026
So fancy and clean beautiful rooms nice locations .
Clean and beautiful nice view from room
5 / 10·Oct 2026
There was also a lot to appreciate. The saunas were good and the pool was pleasantly long. Breakfast was excellent, with a wide variety of dishes to choose from. The gym was well equipped, and had I known, I would have packed my sports clothes. The location is undoubtedly one of the best in the area. The rooms were clean, and the selection of coffee and tea in the room was very good. When we ran out of coffee, the housekeeping staff were very helpful and brought more straight away. Their warmth stood in clear contrast to our experience at reception.
My son and I stayed at your hotel during his school holiday, and unfortunately our stay got off to a disappointing start. At check-in we learned that our booking did not include breakfast. I had specifically chosen your hotel because it was a slightly higher-priced option that, as I understood it, included breakfast. I accept that this may be an issue with Booking.com rather than with the hotel itself, but the way the situation was handled at reception left a lasting impression.
From that moment on, the staff seemed negatively disposed towards us. The first room we were given was on the fourth floor, facing the wall of the metro station. The view itself was not the main problem, but the noise from the metro came straight into the room. It was also a family room with a connecting door to the neighbouring room, and we could hear every word our neighbours said. When we went to reception to raise our concerns and asked whether we had been given the cheapest category of room, the room was changed, but the attitude of the staff remained far from friendly. Sadly this continued throughout our stay. Even when we paid extra on several days to add breakfast for the following morning, the reception staff did not smile and treated us coldly.
The spa was another slight disappointment. After a long day of sightseeing we would have loved to relax there, but there were only a few loungers and all of them were occupied. Coming from Estonia, where we are used to very good spa facilities, perhaps our expectations were high for a city centre hotel.
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8.4Excellent
(12,287 Ratings)
"So fancy and clean beautiful rooms nice locations ."
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