Ace Hotel and Swim Club
About this hotel
Suburban hotel with 2 outdoor pools and rooftop terrace This hotel features 2 outdoor pools, a poolside bar, and a rooftop terrace. Free WiFi in public areas and free self parking are also provided. Other amenities include a spa tub, a business center, and a meeting room. Ace Hotel and Swim Club offers 176 accommodations with washers/dryers and minibars. Accommodations offer separate dining areas. Flat-screen televisions come with premium cable channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested. 2 outdoor swimming pools are on site along with a spa tub. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Hot Tub / Spa
TV
Garden
Map of Palm Springs, CA
Hotel in Palm Springs, CA
Reasons to book
Includes essentialsGarden, Pool, Kitchen / Kitchenette and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
$$$$
Reviews
4.2/5.0
Excellent(1,001 Reviews)
3.0
We arrived around noon with check-in at 3pm, but they provided us wristbands to use the pool. We asked for a room close to the pool, and they showed us the closest one and took our number down to text us when it was ready so we head to the pool.
At the pool there are no chairs open but definitely less people in the pool to account for every reserved chair. It would have been nice if the pool service kept an eye on people leaving towels to open more chairs up so the two of us didn't have to share one chair. We also ordered drinks with the runners several times and they did not bring us any of what we ordered.
A few hours go by at the pool and the sun is telling us to take a break, so I go check on the room. No other guests at the counter I walk up and talk to the same person who checked us in asking if any other rooms are available sooner, she then turns around and hands me the key to the original room offered. So it had been ready, but they hadn't texted us about it.
The room was nice, cool, and clean as well as the bathroom. Unfortunately though, the toilet paper was awful which is a small detail that says a lot about how much a hotel prides itself.
Overall, the hotel campus was nice and the room was solid. However the service was a big miss and we were not impressed or inclined to visit the hotel again.
4.0
Love the Ace and poolside service and love the ability to check in early if available. Only issue is pool DJ was unnecessarily loud even after multiple people were complaining and was rude and still never changed the volume.
5.0
it was a great stay, the pool was great, the food was excellent and they upgraded our room! we will definitely be back
3.0
Pulling up we were disappointed. Getting in the small room, looking at the rundownPool/ Chairs and a bus,that 2nds as a dj booth. Again not what we expected. Coming back to the room to smelling like septic, and dealing with moving rooms in the middle of the night, again, not expected. I guess you can say this place was not what we expected.
4.0
I was hoping that because stagecoach was going on this weekend that there would be more cool people hanging but it was totally dead. Furthermore the bar didn’t have a great selection which was a disappointment and the food was not interesting at all
3.0
No balcony, small motel like room, dirty smelly shower drain, poor room accommodation for the price
3.0
This resort has seen better days. Time for a major facelift.
We arrived later in the day. We quickly changed and got to the pool. The pool deck was trashed. Straws and limes everywhere. The pool deck was covered a fine dust that made it very slippery. I know this is common for the desert but other places mitigate it. Any time you walk around then came back to your seat your feet would be black.
Tons of kids. You couldn’t help but feeling you were getting into very unhygienic waters.
The restaurant is bad. Rooms are not great.
There’s was old throw up in the curtains in the room. The AC was loud.
We decided to leave a day early. It was not a relaxing clean setting.
I will say I brought these complaints to the front deck and they did approve a refund for the last night. They were very apologetic.
One positive is that their very dog friendly. Unfortunately that the only positive I’ve got besides the front desk being willing to refund our final night.
3.0
I've never stayed in an Ace before but was excited to do so after hearing from friends that it was great. I was not impressed and likely wouldn't stay again. The first room we were assigned on check in was just actually gross. Kind of under the stairs by the pool, it was dark, damp, and smelled musty. Its "patio" was a tiny concrete block jail cell that barely got daylight. No other windows in the room. I politely requested to move if possible and was offered several options; I was grateful for the graciousness of the front desk for allowing a switch. That said, it was very weird that they wouldn't recommend a room -- I asked which would be brighter/have windows, and they seemed stumped. Second room was definitely an improvement, but still very glum and drab. The furnishings are kind of a desert glamping vibe I guess. Very basic and utilitarian. Def not designy. The shower was dark and leaky. And it was weird that everything in the room was "for sale" for absurdly high prices. Thanks but no thanks on the random linen cloth (aka "commune blanket"?) for $200. The pool was nice, but there were no clean towels and seemingly no one working, so there was a massive pile of used towels and lots of random cups cluttering the space. The onsite restaurant was fine - basically a pricey diner. Also, if you want to charge an electric car but it's not a Tesla, too bad. I dunno I guess I just didn't get the vibes. But I did get charged an extra $50ish a night for the "resort fee"!
10.0
Everything was great!
2.0
Never sent a final statement. The only way I know what I paid was by looking at my Credit Card statement. Unfortunately my bank doesn't provide a breakdown of the expenses. The property is looking tired, could use a refresh, especially the guest rooms. I suppose if I was still 25 I would overlook it, but older and wiser now I expect better. Service, by everyone I came in contact with was friendly and helpful and that saved the review from being 2 stars.
6.0
The pools and hot tub were nice, but for the price I paid for my room, it was not worth it. The room was also never once cleaned or attempted to be cleaned while we were in it. Ran out of toilet paper and towels and had to go ask for them. Our trash was also overflowing from not being emptied.
6.0
No room service if you are not staying 3 or more nights. We stayed 2 nights and asked to come change our towels and beds the receptionist refused it saying you need to stay 3 or more nights to have that service. And it’s not a cheap place to stay. We paid $1150 for 2 nights per 1 room!
2.0
The ACE is really just a motel in need of a fresh coat of paint and some earplugs. The rooms are good-sized, the beds are comfortable, and the staff are friendly. But if you're looking to relax in the desert, this isn't the place. Music plays all day and night outside around the pool, and you can hear it in the rooms with all the doors closed. The service carts are also loud, and you can hear those at 7am as they go down the hall. Not a great wakeup call. The water pressure in the showers is miserable. And some teenagers hang out and do drugs in the parking lot every night, so be careful when you come back from your dinner and parties.
1.0
Rooms are tired … was kept up all night with a wedding event … was never provided with alternate room or forewarning … bad sleep
4.0
One of the most dog friendly hotels I've ever stayed at. Loved the little dog park area and the many, many dogs running around. We had a room with an adorable patio right by the pool. If it were summer it would have been the perfect location. Overall the area around the hotel is a little sparse but it's quiet and seemed safe. Would stay again.
5.0
Great stay with my family and friend’s family with a dog! There is very dog friendly
3.0
Lovely stay at the ace hotel. Good food and the drinks were great, we had brunch, lunch and dinner at the hotel /kings highway. We asked for a late check out but we’re denied as the hotel was “too busy” - it really wasn’t busy but the receptionist seemed as mean as a snake. They don’t clean rooms unless you call up and ask- even then they might forget to. Despite all this we had a great stay and would return.
5.0
Fun pool
3.0
Loved it!! Can’t wait to go back.
3.0
The rooms have a bad smell you cant get rid of. And the reason they dont have many photos of the King Suite is because it doesnt look good.
4.0
Cost for food and beverages have sky rocketed which is a huge bummer. Otherwise all is good this place is a institution
2.0
We had a really nice trip.
The only off putting thing was that now they do not come and tidy your room daily. It’s normally such a nice treat to come back to the room and have a made bed.
For its price it hat should be included or now that Covid is over be reinstated. No need to save cost here.
5.0
Enjoyed my stay.
5.0
Great hotel for our short stay. Nicely renovated rooms with high end amenities and good on-site bar/diner options. Would stay again!
5.0
Amazing relaxing experience with lovely staff working very hard to make one’s stay enjoyable
2.0
It was nothing special, most of the staff weren’t that friendly, pretentious hipsters would sum them up.
Over rated and over priced
5.0
It was clean, kind, and good location(everywhere from here takes 20-30min like hollywood, beverly, santamonica ,,,) and the pool on the roof top is the best
렌트 했다면 교통 편리하고 (발렛 1박당 60불), 뜨신물 굉장히 잘나오고 이래저래 좋습니다 강추
1.0
The entire pool area was filthy and filled with flies. Trash was everywhere all the cushions are stained and the lounge chairs damaged.
The entire hotel is rundown. The guest in other rooms party so much that it is impossible to rest.
3.0
Pool was super dirty! Didn’t even seemed liked they skimmed it . Even dirtier than a vegas pool party water. Probably would stay somewhere else next time
5.0
Loved the bohemian vibe. VERY comfortable beds. Large , comfortable room with 3 beds in it. What a great idea to have the curtains at each twin bed.
5.0
Ace remains our favorite spot in PS. We love to book a downstairs with a private patio room. The food is always great and the vibe is fun but relaxed. Gorgeous sunsets.
5.0
Overall good
5.0
Great pool, friendly staff. Will be back.
2.0
This hotel has seen better days. The pool was filthy, had tiles held up by packing tape. Rooms were run down and worn. Definitely not worth the price. Food and cocktails were decent.
2.0
Ants all over the room. Door didn’t lock to the room.
5.0
We had a great time and enjoyed both Pool, the bed in our room were very comfy, restroom needs a more thorough cleaning for my liking but it’s ok. Overall we all enjoyed our stay.
3.0
Photos are deceiving. Looks much better in pics then in person. Sauna wasn’t available, rooms weren’t clean and had a weird stench, no hot water and tv wasn’t working. While front desk was accommodating in discounting stay I would not stay again.
5.0
We had an amazing time here and will definitely be coming back.
3.0
Food was delicious! Fun pool area! Cute clean simple rooms
5.0
Emily was so sweet. She recommended things for me to do and places to go. Thanks Emily. And the room was nice 😊
FAQs
How much does this hotel cost compared to others in Palm Springs?
The average price for a rental in Palm Springs is $292 per night. This rental is $143 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Ace Hotel and Swim Club. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Ace Hotel and Swim Club. Enjoy the water!
Is Ace Hotel and Swim Club pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Ace Hotel and Swim Club?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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