Excellent staff

Location is very good

clean, well-run, very good breakfast

mattress a little uncomfortable

everything lovely little ran hotel. ppl question the room sizes however this is London and it’s not like you are living in them. I liked it being compact

nothing

Convenient location

Dirty carpets. No lifts (room on 4th floor) broken toilet in room. Thin curtains (not blackout, woke with the sunrise). Cold room. Very thin duvets.

Great location near the train stations, really comfortable & quiet. Friendly staff. Great breakfast

Nothing

The hotel location matched what I expected. And also the breakfast was good and had plenty variety. Overall the facilities were clean.

The Booking.com room description doesn't match the room I was give. And vice-versa. In Booking.com there's no mention to some important room characteristics: - the room is accessible going down a stairs from the entrance floor, it is in the basement; - it has two windows facing a wall, looking up you can see a bit of light and the city (but for sure it isn't the City and Garden view in the Booking.com room description); - which can't be opened, the windows are permanently closed for security reasons (hotel management explanations); - the room door is next to the hotel's kitchen; In essence I feel cheated, I would never have booked such a room for a four night London visit with my wife and two young sons. If Booking.com and the property would have been open and transparent about the room I would simply choose another room or hotel altogether. As it stands I can't be satisfied. And no, Booking.com costumer service didn't help besides returning a meager 10% booking value. The hotel management was also quick to point out that they had no other rooms available... which is odd, since I made the reservation in September. On the other hand they were very energetic on defending this room has one of their best. I do remember being told it had a "double window!". Facing a wall... what poor gaslighting capabilities. Perhaps more effort into the actual room description would prevent future costumers from future disappointments. But it could also mean less money...

Well located, easy to find. Decent breakfast for price. Welcome reasonable. Met my needs.

Bed wasn't at all comfortable.

The location is amazing, staff was friendly and helpful. The rooms are quiet, in spite of the location.

The twin room was tiny (no space to even open our luggage). For a 5 nights stay it felt very cramped.

Location and room size was good for 3 adults and 1 child

The hot breakfast was not hot unfortunately, like reheated but the other options where fine..

Lovely breakfast, great location, able to leave cases before and after checking whilst sight seeing, very comfy beds, clean crisp linen. Staff friendly and efficient. Overall excellent value for money. Will definitely stay again.

Nothing

location. friendly staff

way too warm

Extremely polite and helpful staff; great location; no street noise; many options around for tube, food and entertainment.

Arosfa hotel has a great location, friendly staff and fantastic breakfast to keep you going! rooms are clean and well maintained, definitely recommended and would stay here again! looking forward to our next visit!

nothing

Wonderful location. We enjoyed walking to the very center. The staff was very friendly and helpful at all times. The hotel was clean and was fully equipped with all necessary amenities. Cozy ambiance.

We liked the hotel. The staff made us feel well and welcome. We felt like living in a private home. The only thing I would like to emphasize is that our room was far too small. That did not meet our expectations at all. We are not talking about a small room, but an oddly reduced space. Again, the rest was great, thank you.

fantastic location close to Euston and other underground, also close to Soho and Chinatown also bud routes into shopping all on doorstep and ac t’escorta

worn carpets, tired and slightly damp.

Despite the room was extremely small, it was fully equipped and the bathroom newly renovated and perfectly functional. Coffee and tea available in the room. Also the staff was very kind and they lend me a plug adaptor for the whole stay

The room is a bit dark.

ok location

the room was so small, think 2 beds were squashed into a single room. narrow beds