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Excellent facilities will definitely stay here again

Lovely, polite and professional welcome. Very friendly staff. Accommodated an earlier check in. Hotel lovely and clean and modern. Room slightly small if you’re staying for more than a couple of days, but was perfect for us staying for a night. Great location within a few minutes walk of Euston station, and ideally placed for an event we were attending on Portland street. Very well priced for London and would return if visiting London again. Great experience!

Central location, newly refurbished rooms. Onsite restaurant. The tablet was a good idea, you could use as a remote and there was useful information eg room service, menu local attractions etc

The room was cold & you could feel the wind coming through the window. No double glazing so it was really noisy from the road traffic as a result I didn't get much sleep. The bed wasn't great, mattress didn't fit the frame properly which unfortunately I hit my leg on. Not much space to move around in the toilet/ shower area. Initially tv wasn't working but this was repaired within 30 mins. Staff didn't ask if you had a good stay when checking out, but as other customers were around, I didn't feel comfortable to express dissatisfaction and my lack of sleep due to noisy & cold room

Great location

The bed was awful! Just a flat sponge and the pillows were uncomfortable

Staff were very friendly and willing to help. Shower was user friendly to operate. There were tea/coffee making supplies Room was clean

There was one lift which was 'hit & miss' e.g. once inside the lift you had to press the button two, maybe three times or even more to get the floor level to stay on and activate the lift to travel to the floor. The ground floor button to call lift was taped over by masking tape! The standard room was small, basic (compared to a much larger standard room down the road at Premier Inn, Dukes Road for a less price). There was a tv but no remote to operate it? There was no chair, table, wardrobe because of the size of room. (standard room at Premier includes two chairs e.g. an easy chair and a desk chair, and a table, wardrobe etc). The sink was a small, square hand wash size and you had hot water coming from the hot and cold water tap, unless you ran the cold tap for 5 mins. (At premier it is a full size wash basin) The shower compartment was next to the bed (at Premier it is in a separate walled area) Not a big choice on the menu e.g. one type of cuisine unknown to me, so went outside. Floors not carpeted. Air conditioning seemed to be set at one temperature; could not change it. Sound of the external air conditioning system throughout the night. (The Premier was incredibly quiet at night considering its location on the Euston Road as well) There were no 'extras' e.g. hairdryer, iron, blanket etc. (Those things a female partner might want to use) Generally the standard room at this hotel might be good for someone (a single person) just passing through, stuck for somewhere to stay etc and maybe looking for one or two nights at the very most, but is definitely not a long stay vacation/holiday type hotel. The standard rooms I feel are really overpriced for what it is so will definitely be going back down the road to Premier again in the future.

Friendly staff, clean and great location

Everything could be heard between the room and hallways

Close to train Station and other attractions such as Camden, regent park and museum.