Hotel in Richmond
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
About this hotel
Elegant Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Heating
Wheelchair accessible
WiFi/Internet
Family friendly
Toilet with grab rails
Accessible by lift
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
Map of Richmond
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Nov 2026
Very clean and complete
Check in has many different doors. I tried 4280 for a while after finding the 4300 side door
9 / 10Outstanding·Oct 2026
Location was great; it was our last night in BC, so enable us to do a good tidy up of our gear before returning to New Zealand.
We think the extraction fan system wasn't working in the bathroom.
10 / 10Outstanding·Oct 2026
Very central and easy to walk to where ever you need to go.
Nothing
6 / 10Average·Sep 2026
Fantastic property in a lovely location. Can’t fault it. Housekeeping staff member was lovely.
Checking in process is awful. We had no data or wifi for a week before our stay so access to the property was impossible.
You needed a code to get in and couldn’t get the code if you hadn’t registered on their portal - impossible if there is no wifi or data available to you.
It’s an unmanned hotel so had to track down a lovely housekeeper to help but the problem was exasperating as unlike a hotel where you show them a passport and credit card you had to enter these details on a portal ( which we couldn’t access) before getting the passcode. “For incidentals “ - there were no incidentals available and the property had been paid in full two days prior to arrival. There needs to be a better way of checking in for foreign visitors with no internet access
We stayed in another place the week before where the passcode was sent to me prior to arrival. That’s all this needed to get straight 10’s
$$$$
Top rated by guests
8.8Excellent
(670 Ratings)
"Very clean and complete"
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