Hotel in Hakuba
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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About this hotel
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
WiFi/Internet
Laundry services
Spa bath
Safe
Accessible by lift
Key access
Fire alarm
Fire extinguisher
Cleaning products
Map of Hakuba
Available Rooms
Ratings and reviews
100% verified reviews7 / 10Good·Mar 2026
Good location
Onsen a bit small
7 / 10Good·Mar 2026
The hotel was clean, the staff were very helpful and pleasant. It was an ideal location for us using the bus. The hotel was very quiet.
The breakfast options were very good but quantity was a bit limited. The osen was clean and welcoming.
This was our first experience of a drying room and it really is a great idea and well organized.
We were there for 6 nights and the room was not cleaned during our stay, only a refresh of towels whenever we wanted. The bed was a little hard and the linens a little worn.
7 / 10Good·Feb 2026
Lovely staff and comfortable traditional Japanese rooms in a great location walking distance to ski lifts and restaurants.
It was very expensive however this is likely due to it being peak season.
6 / 10Average·Mar 2025
It was very quiet, primarily, as far as we could work out, because it was very empty. No noise whatsoever during the night, except when they were clearing snow, when it was impossible to sleep. Onsen also very quiet, I only encountered one other person in a total of about 8 visits. Room was clean and typical of its type. Nice to have the skirental place on site. A nice location. Nice staff.
We thought it was hugely overpriced. Our mistake for a serious misjudgement. Breakfast too was very pricey, and, for us, very unappealing on our first morning when we sampled it; we went to the Happo every other morning...so much better and cheaper too. The onsen was ordinary, probably why it was never busy. As a regular visitor to the country and its onsens, I've never previously seen one which doesn't provide at least some amenities, such as cotton buds, hair tonic, razors, etc.. The staff were very pleasant, but close to zero English spoken, which makes things a bit difficult if you can't speak Japanese, as I, regrettably, can't. While this was in no way the fault of the hotel, it's worth noting that, in our week's stay, we were unable to eat in any of the restaurants we would have chosen, and knew from previous visits; everything was booked out, and we weren't even in peak season. Book before you arrive!
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Top rated by guests
8.5Excellent
(58 Ratings)
"Superb location close to the bus terminal and ski resort shuttles, very central. Lovely staff going above and beyond. Great buffet breakfast mixing western and Japanese foods."
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