Hotel in Kyoto
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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About this hotel
Comfortable Accommodations
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Heating
WiFi/Internet
Family friendly
Smoking allowed
Accessible by lift
Key card access
Fire alarm
Fire extinguisher
Cleaning products
Map of Kyoto
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Sep 2026
The hotel was stunning the room was massive in size
The pillows was a little uncomfortable
8 / 10Excellent·Aug 2026
Great location, right next to Nijojo and the metro and several buses. We had a comfortable sized room /beds and the staff were very kind and helpful. It was also very convenient that the supermarket was close by!
Cleaning was not very thorough, there was dust even after requesting cleaning , near the room corners and windows. As others have pointed out Aircon was rather noisy but we got used to it over time. Otherwise a great hotel, super convenient!
10 / 10Outstanding·Aug 2026
Easy to get to, close to the metro. Staff were friendly and helpful. Room large and clean.
6 / 10Average·Mar 2026
We enjoyed the half western/half traditional Japanese bedding set up. However the beds and pillows are a bit firm. The air/heat was tough to figure out and regulate. You can hear noise from neighbors above but can drown that out with the air going. Overall it was a nice enough stay. I didn't have to pay for laundry at another Koko Residence in Tokyo so we were surprised to be charged for it here. The staff was nice and always greeted us. The rooms are very clean. The location is ok. Since almost everything we wanted to see and do is near Gion or in that area, we had a bit of a trek each day and it can be tiring with kids in tow. So I would have chosen to stay in Gion had I done more research. Otherwise it's a nice area if you have more time to wander around and find the cool little niche places. The luggage transfers are handled very easily by the staff which is appreciated.
The beds and lack of an iron and free laundry. For the price I expected a larger room size. It's a bit expensive for the lack of amenities and room size. I didn't feel like the location warrants a high price either.
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Top rated by guests
9.3Outstanding
(1,058 Ratings)
"The hotel was stunning the room was massive in size"
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