Hotel in Mecca
Reasons to book
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this hotel
Located in the capital of Islam which has special situation enshrined into all Muslims hearts.
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
WiFi/Internet
Laundry services
Family friendly
Safe
Accessible by lift
Key access
Key card access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
Map of Mecca
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Oct 2026
The Location is excellent.
Staff is very good.
Location is good
10 / 10Outstanding·Aug 2026
Good
Good
7 / 10Good·Aug 2026
The ambience... Room Cleanliness and staff overall
Their food for which they have a mini restaurant inside the hotel.... I ordered the beef burger... It was not good....other than this everything was good...outside window view wasn't good it was a dumpster....
5 / 10·Sep 2026
The only thing I really liked about this hotel was the location. This was our second time staying here, but unfortunately, this time the experience was very disappointing.
First, I made a mistake with my booking and simply needed to add one extra night. I asked for help, but nobody was willing to assist me. The online customer service was extremely disappointing and made the whole process unnecessarily difficult.
The bathroom also needs to be renovated. It was very uncomfortable and definitely needs improvement.
The cart service was another major issue, especially considering how hot it was. We sometimes waited 10–15 minutes or even longer for a cart, and nobody came. At the same time, we saw guests from the hotels next door being taken down several times, while the carts from our hotel could barely make one trip. The hotel is not far away, but there is a steep hill that my mother was unable to walk up.
There was one staff member, a Pakistani guy, who was particularly helpful. He was actually the one who would consistently make the trips up and down with the cart.
Overall, this stay was not a good experience. The customer service, cleanliness, bathroom, and cart service all need significant improvement. We stayed for seven days and paid a substantial amount of money, so we expected a much better level of service. Unfortunately, this time we were very disappointed.
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6.2Average
(5,488 Ratings)
"Good"
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