Crowne Plaza Liverpool City Centre, an IHG Hotel

Crowne Plaza Liverpool City Centre, an IHG Hotel Hotel in Liverpool

About this hotel

Situated in Liverpool, this lovely hotel for $101 per night is a fantastic choice for your next break. This 4-star hotel has views of the Royal Liver Building and the River Mersey. It offers free Wi-Fi, a 18-metre indoor pool and air-conditioned rooms with satellite TVs.

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Gym / Fitness Center

Family friendly

Map of Liverpool

Nearby attractions

Crowne Plaza Liverpool City Centre, an IHG Hotel

4.2

Excellent(5,000 Reviews)

Hotel in Liverpool

4-Star Hotel

Reasons to book

Includes essentialsPool, Air conditioner, Internet / Wifi and more

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$$$$

About this hotel

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Gym / Fitness Center

Family friendly

Map of Liverpool

Nearby attractions

Reviews

4.2/5.0

Excellent(5,000 Reviews)

100% verified reviews

9.0

Apr 2024

Excellent, comfy stay with good facilities

Everything!

Parking charge a little high

6.0

Apr 2024

Strong start, very weak finish

Location was lovely. Perfect for a few nights into the city. With a single exception, the staff was excellent and the stay was fairly pleasant.

The air conditioner in the room had only one setting - the sun. And because the windows were locked, it was quite clammy. Not a major complaint but a fun breaker regardless. Similarly, the steam room was out of order, on all of the days during our stay. On the last day just before leaving my partner was a bit unwell, we rang the reception to see if we could extend our stay by an extra night, she immediately and without checking have answered saying they were all booked out, and hung up as soon as possible. A bit weird considering we were able to see rooms available on booking com and other partner sites, which left us feeling a bit unwelcome . When we got down to check out, the receptionist was on the phone clearly chatting with a friend, so no surprise there about the quality of service. Over all the stay would've been easily 8/10, even considering the air conditioning issues. However due to the receptionist's behaviour I feel like we probably won't be coming back anytime soon.

10.0

Apr 2024

Excellent beyond our expectations

Very lucky we got a room with a view over the river excellent

Couldn’t find anything to complain about

10.0

Mar 2024

Absolutely brilliant place to stay

Staff were super friendly. We had a king room, was so clean and great view. We had club lounge access which is definitely worth doing.

Nothing

9.0

Feb 2024

Superb hotel. Clean room, spacious and comfortable. Excellent swimming pool, sauna and steam room. The staff were great.

Clean room. Comfy bed. Excellent swimming pool, sauna and steam room. Very friendly and helpful staff.

Nothing. All to my liking.

8.0

Feb 2024

Heel fijn en comfortabel goede lijstje met mooi uitzicht op Liverpool

De bedden waren comfortabel

Het zwembad was niet zo netjes en veel regeltjes niet zo leuk voor kinderen

10.0

Feb 2024

Thoroughly enjoyed ourselves.

Very well situated by the waterfront, clean, friendly and comfortable. The breakfast was excellent.

Online it says there are massages and beauty treatments available but they no longer do them.

7.0

Feb 2024

Liverpool it self was amazing though.

Breakfast was great. Some of the staff were really rude and put us off going back in to the car for the rest of our stay! Our bedroom was like a furnace and had to tell 3 different people plus an ignored email before we were given a fan. And all the tiles in the bath room eye level and above were covered in mould.

Bathroom could have been cleaner. Didn’t say happy birthday or make a reference to it not even on the welcome to hotel note they leave in your room despite being informed that was the reason for staying. Personally I’d move the rude staff so they were not front of house on the bar!

10.0

Jan 2024

Wonderful

Location superb 👌 All the staff were all so friendly and helpful 🫶 Breakfast buffet was delicious 😋 Bedroom was great, really clean, a good size, and really comfortable 😀

My only little quip is that the bedroom window didn't open, even a little to let fresh air in.

10.0

Jan 2024

It was alright. Nothing special but did the job

Room was like a Premier Inn family room really. It was decent enough. Brekkie was ok, veggie sausage was rank

Nothing really

9.0

Jan 2024

Good hotels and location just a bit pricy

Good location. Car park on site.

More menu choice in restaurant would be good.

8.0

Jan 2024

Great hotel with a lovely spa

The so area

N/A

8.0

Jan 2024

Location and on site parking good. Friendly and helpful staff.

Great check in - friendly receptionist bar area nice car park on site Organised a taxi for us as required

Heating/air conditioning loud

9.0

Jan 2024

Great stay and value for money

Brekky was amazing 🤩

Pool area wasn’t that clean

8.0

Jan 2024

Good break

Location and access to pool , also very clean

Very stuffy rooms as windows do not open so no fresh air.

8.0

Dec 2023

Great hotel

Great comfy bed. Good bathroom with a bath. Brilliant breakfast. Good pool/gym.

No twin rooms/twin room us basically a double bed. So in order to not share a bed with my adult daughter I had to book a family room which was 2 double beds and cost a crazy amount

2.0

Dec 2023

Багато їзжу по світу, але такого жахливого відношення до клієнта я ще не бачив. Не рекомендую готель

1. На ресепшені дівчина Юля була дуже уважною, у всьому намагалася допомогти і відповідала на всі наші запитання, говорила українською і російскою мовами. 2. Обслуговування у барі. Уважний та люб'язний персонал. 3. Розташування готелю прекрасне.

1. У моїй кімнаті перші два дні не працювало опалення. Я щодня звертався на ресепшин із цим питанням, але мені казали "Вибачте, але на жаль це питання ми вирішити не можемо, готель переповнений". Я сплатив заздалегідь всю суму за проживання через систему https://booking.com/ і розраховував на те, що сервіс готелю буде відповідати заявленим 4-м зіркам, але це виявилося не так і моїй родині довелося спати перші дві ночі у вуличних куртках шапках (фото додаю). Я був із дружиною та двома дітьми і мені навіть не надали ні обігрівача ні іншої допомоги. Я написав письмову скаргу в booking.com та готелю з вимогою надати мені інший, теплий номер і повернути гроші за проживання тих ночей, які були жахливі. Я також попросив контакт головного менеджера готелю або його власника, тому що ніхто не міг вирішити моє питання. Я також попросив надати мені контакти контролюючих організацій та організацій захисту прав споживача Великобританії щоб написати скаргу на готель. На наступний день (третій день проживання) ресепшн запропонував мені інший номер і пообіцяв повернути 50 відсотків вартості проживання за ті жахливі ночі. Я Виселився з родиною 5 грудня 2023 року але до сих пір не отримав жодної коспенсації. 2. Постійно в коридорі готелю на підлозі стояв брудний посуд з їжею і стакани, що навіть іноді треба було їх обходити, щоб пройти до свого номеру. 3. В СПА не дуже чисто. Присутня пліснява і бруд. Також СПА працює не тільки для мешканців готелю, а відкритий для інших відвідувачів, тому там багато людей. 4. Ванна кімната в готелі була з тріснутою плиткою на підлозі. Особливо здивував душ, що був у вигляді маленької лійчки під яку треба було підлізти, щоб помитись. Люди з великими габаритами і середньої комплекції будуть відчувати себе дуже не зручно у процесі прийняття душу, якщо взагалі зможуть це зробити. 5. Ми виселялись 5.12.2023 року о 6.30 ранку, взяли сніданок з собою, фрукти були пропавшими, скисли.

10.0

Dec 2023

Coming back

Location was great and the reception team including the door men where exceptional day and night.. always smiling and helpful

Nothing

10.0

Dec 2023

Great location for city centre and excellent value for money!

We enjoyed a lovely evening meal with a bottle of wine which was excellent value! Breakfast was also exceptional with a fantastic choice croissants fruit and full English fruit juice and coffee In both cases staff very polite and helpful!

Nothing!!!

10.0

Dec 2023

Great as always, fab staff, great location

We went here for a Christmas party night, booked a few rooms too. We had a great time, the staff were friendly and helpful, they looked after us so well and really made the stay and the party fun for everyone.

You know what you’re getting with Crowne Plaza, it’s great value and a great end product, it never fails to deliver, especially for business travel.

3.0

Dec 2023

Disappointed

In the last 3 visit to the Hotel we’ve had a bad experience mainly the beds were very uncomfortable we had to change 3 rooms to get a decent bed. I don’t think I will be visiting crown any more also went for breay@9:30am and they said there out of most of the food which was unexceptable

Parking

9.0

Dec 2023

A lovely stay in Liverpool in an exemplary hotel. We will definitely be booking next year.

The hotel was beautiful. The room was perfect. Staff were amazing.

I was supposed to be charged £36 for the car park but £360 was charged instead. This is no slur on the hotel as the mistake was rectified straight away and the staff were very apologetic. It’s not a dislike, merely a statement of fact. A complimentary breakfast was given as an apology, which was very thoughtful.

9.0

Nov 2023

Thank you to all the team.

All round a very good end to end experience

7.0

Nov 2023

Great spot

Great location.

Road noise (room at front of hotel) was annoying, for the price I would have expected much better sound insulation.

10.0

Oct 2023

Perfect! Couldn’t have asked for more

Everything

Nothing

10.0

Oct 2023

Beautiful.

Everything. Staff was friendly. Everywhere was spotlessly clean.

8.0

Oct 2023

Prima hotel met goede faciliteiten, zwembad en sportschool prima.

Goede kamer, prima bed. Locatie mooi aan het water, we zaten gelukkig aan de goede kant van het pand.

Douchen in bad.

8.0

Oct 2023

Very good hotel

Good breakfast, good location, nice view from the room

Some of the spa facilities were closed for maintenance

9.0

Oct 2023

city break

Quiet comfy room. Two large beds. All staff helpful. Spa was a great extra after walking around the city. In a great location for getting around the city. Metro just up the road. Lots of restaurants close by

10.0

Sep 2023

Wonderful Crowne Plaza Hote Liverpool for a pre cruise stay

Friendly helpful staff, very clean and comfortable hotel, close enough to walk along the waterfront and across to Liverpool cruise terminal. Excellent restaurant in the hotel with delicious food.

A bit of a limited choice food wise if you have food allergies like a garlic and onion allergy but the chef adapted something on the menu for us and we still had a delicious meal without the sauce thanks so much to the brilliant chef.

8.0

Sep 2023

Great location to explore Liverpool in clean and pleasant surroundings. Staff are helpful and friendly.

Location and friendly staff

Lunch service on our arrival was poor. Waited ages for food, which was of average quality

10.0

Sep 2023

Extremely amazing hotel in an excellent location

Spa facilities, restaurant and bar. Easy to locate

8.0

Sep 2023

Very enjoyable stay.

Room very clean. Only 1 chair as usual in most hotels. Breakfast very good Location ideal for a city break

Everything was ideal for our visit

10.0

Sep 2023

Great relaxing stay

Very friendly and helpful reception staff. Hotel was clean and quiet. Breakfast was very good.

No problems at all

7.0

Sep 2023

Ok - good for Docklands and waterfront - decor tired

Well located and reasonable price

Decor was a bit tired .

8.0

Jul 2023

An excellent experience apart from the spa.

Excellent staff service. They are so friendly and helpful.

The pool and spa area could do with a makeover and didn’t really feel clean or welcoming.

FAQs

How much does this hotel cost compared to others in Liverpool?

The average price for a rental in Liverpool is $101 per night. This rental is $0 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Crowne Plaza Liverpool City Centre, an IHG Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Crowne Plaza Liverpool City Centre, an IHG Hotel. Enjoy the water!

Is Crowne Plaza Liverpool City Centre, an IHG Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Crowne Plaza Liverpool City Centre, an IHG Hotel?

We found 11 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.

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4.5

Excellent(2,883 Reviews)

Crowne Plaza Liverpool City Centre, an IHG Hotel

About this hotel

Amenities

Map of Liverpool

Nearby attractions

Crowne Plaza Liverpool City Centre, an IHG Hotel

Hotel in Liverpool

Reasons to book

About this hotel

Amenities

Map of Liverpool

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Liverpool?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Crowne Plaza Liverpool City Centre, an IHG Hotel pet friendly?

What amenities are available at Crowne Plaza Liverpool City Centre, an IHG Hotel?

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