Hotel in Krakow
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
About this hotel
Prime Location
Amenities
Business facilities
Airport transportation available
Shuttle available
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
WiFi/Internet
Laundry services
Sauna
Accessible Parking
Family friendly
Ironing facilities
Safe
Accessible by lift
Key access
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Krakow
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Sep 2026
Exception customer service from start to finish,, great location, clean and comfortable and grand!
No complaints
8 / 10Excellent·Jul 2026
Very large room. Comfortable and surprisingly quiet given the central location.
Small bathroom. Maybe to be expected in an old hotel.
10 / 10Outstanding·Jul 2026
Great location, impressive and clean
Everything great
6 / 10Average·Apr 2026
What I liked most about the hotel was, without a doubt, how beautiful it was. The place has a lot of charm and is very well maintained, which makes the stay even more enjoyable from the very first moment.
The location is excellent, perfect for getting around easily and exploring the city without any hassle. In addition, the staff were very friendly at all times, always willing to help and make the experience as comfortable as possible.
Another very notable point is the cleanliness: everything was spotless, very well organized, and carefully maintained, which is always greatly appreciated.
As for the negative aspects, there were several details that felt quite uncomfortable. The main issue was the design of the bathroom within the room. It was built at the back, with two access points (on the right and left), and in the middle there was a huge bathtub which, to get from one side to the other, you either had to jump over or walk all the way around the room.
Showering was especially difficult, as you had to get into that bathtub and then get out however you could. On top of that, the shower hose was extremely short; if you were taller than 1.60 m, it was almost impossible to use it properly. In practice, it couldn’t really be used as a shower, and getting out of the bathtub was quite uncomfortable and even a bit dangerous. A senior person would definitely have had serious difficulties using it.
On the other hand, something else that felt a bit odd was the way the bed was made. In our case, even though it was a double bed, it was prepared with individual bedding instead of large sheets and a single duvet. I’m not sure whether this is something typical in Poland or simply that they didn’t have larger covers, but in any case, it felt quite uncomfortable.
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Top rated by guests
8.6Excellent
(841 Ratings)
"Exception customer service from start to finish,, great location, clean and comfortable and grand!"
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