Hotel in Krakow
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
About this hotel
Wentzl is a historical hotel, housed in a 15th-century tenement on the Main Market Square in Kraków. It offers luxurious rooms with unforgettable views of the Old Town and free Wi-Fi.
Amenities
Airport transportation available
Free WiFi/internet
Air conditioning
Non-smoking
Pets allowed
Heating
WiFi/Internet
Safe
Accessible by lift
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Krakow
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Sep 2026
Wonderful communication, all inquiries were promptly answered. Super friendly and helpful staff.
Official website has individual detailed description of each room. Request for Room #25 was honored. View of square is awesome, especially magical at night. Noise level was OK despite being on 2nd floor. You can either open the windows and enjoy vibe and musical performance below, or close them to enjoy the view in quiet.
Breakfast was adequate. In addition to the buffet, there is a small egg order menu. Free bikes for guests.
Airport xfer was 150 pln which is convenient but pricey.
Pillows were either too small or too big & flat. Normal pillows please!
10 / 10Outstanding·Aug 2026
Massive shout out to Gregory who made this stay for my mother amazing, He was very responsive through email and was able to accommodate all my requests making this stay fantastic. The room was amazing and gave great views onto the square. My mother didn't want to come home!
9 / 10Outstanding·Aug 2026
This hotel was fantastic! The location is perfect - right on Old Town square, centrally located to everything you want to do. The staff were friendly and helpful. The room was great! We had a room on an upper floor with windows that open up to the square. We spent every night leaned up on the window ledge people watching, listening to the music on the square and enjoying the view. It was never too loud - when we closed the windows, it did a great job of blocking out all the noise from the square. The room itself was very comfortable - the bed, the amenities etc. Plenty of room for 2 people with giant suitcases. Highly recommend this hotel!
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5 / 10·Jan 2026
Location
The Hotel, once impressive, is run down and disappointing. Obviously in need of urgent redecorating and updating. We had to change our bedroom arriving late afternoon, because toilet was faulty and not checked before our arrival.
Breakfasts consist of food from a day or two before, definitely not fresh and not appetising. Verging on health hazard: tepid sausages/potato cakes/mushrooms were served from broken heating machine which wasn’t repaired for 3 days after our initial day one complaint. Serving staff nice but helpless, their managers not particularly interested.
$$$$
Top rated by guests
9Outstanding
(951 Ratings)
"Wonderful communication, all inquiries were promptly answered. Super friendly and helpful staff.
Official website has individual detailed description of each room. Request for Room #25 was hono..."
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