Hotel in Palermo
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
About this hotel
The 4-star Mercure Palermo is located right in Palermo’s center, 15 minutes’ walk from Palermo Cathedral. It offers free WiFi and modern rooms with design furniture. Teatro Politeama theater is 1148 feet away.
Amenities
Business facilities
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Heating
Wheelchair accessible
Bar
WiFi/Internet
Shared living spaces
Laundry services
Family friendly
Ironing facilities
Safe
Toilet with grab rails
Accessible by lift
Key access
Key card access
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Palermo
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Sep 2026
A good hotel to stay at. 5 mins walk and you are in the main square where the theatre is located. 5mins bus ride to Central train station. Less than 5 mins walk to multiple bus stops taking to as far as Monreale or Mondello.
The room we were allocated was in an adjacent building, told that this was an upgrade for us. Can't judge this as did not see any other rooms.
Room was clean and kept clean daily. Sizeable. Big double bed. TV, with plenty local channels.
Shower was slightly on the small side, but very functional. Great water pressure.
The street adjacent to the theatre is just full of sellers, restaurants, bistros, gelatarios ... you will not go hungry.
Remember to bring the Italian plug for your devices. Meaning, thin 2 round pin. I had the wrong large pin.
Breakfast for vegetarians is limited to croissants, cakes and bread with jam. No hot food for vegetarians.
10 / 10Outstanding·Aug 2026
Everything was just perfect! There is everything you could wish for! The cleaning was daily! All the stuff was very polite and supportive. They assisted in arranging a taxi to the airport.
The room and the bathroom were large enough. The beds were very comfortable.
The lication is good and near the historical centre.
The restaurant and breakfast were very good and there was absolutely everything you could ask for!
Just a little request - maybe it would be good if there was a fridge in the apartment!
10 / 10Outstanding·Aug 2026
The hotel was excellent and in a great location. The breakfast was good as well.
However, the best thing about this hotel is its staff. They were exceptionally kind, welcoming, and always willing to help.
Special thanks to all of them, including the reception team, the bar staff, the breakfast staff, and the housekeeping team who kept the rooms spotless. Their professionalism and friendliness made our stay truly enjoyable.
The room was very clean, but I noticed that the bed sheets had a very unusual smell, similar to dirty socks. It is possible that this was caused by a detergent or fabric softener with a lingering odor, but whenever you lay down in bed, the smell created the impression that you were surrounded by dirty socks. Although the bedding appeared clean, the odor was quite unpleasant and affected the overall comfort of the stay.
6 / 10Average·Jul 2026
Location; breakfast lounge and food was great.
The reception staff were not welcoming; being moved to a separate building of the hotel
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Top rated by guests
8.2Excellent
(4,619 Ratings)
"Everything was just perfect! There is everything you could wish for! The cleaning was daily! All the stuff was very polite and supportive. They assisted in arranging a taxi to the airport.
The room a..."
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