Hotel in Centro
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
About this hotel
With views of the Royal Palace, Meliá Princesa is a hotel located in Madrid, 8 minutes’ walk from Plaza España and Gran Via. It offers a gym. Free WiFi is offered throughout the property. Free access to heated indoor pool for guests.
Amenities
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Spa
WiFi/Internet
Laundry services
Electric Vehicle Charging Station
Ironing facilities
Safe
Toilet with grab rails
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Map of Centro
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Sep 2026
Easy to access and safe for solo travelers
Nice room and service very attentive
Wanted to take stairs and they were like a building site 😌
10 / 10Outstanding·Sep 2026
Breakfast was absolutely amazing. So impressed. Rooms were exceptionally clean and bed was unbelievably comfortable. Loved the little touches with the room
Pool hours are so early and felt a little inaccessible
10 / 10Outstanding·Aug 2026
The room was very spacious with a nice view and the lobby area was very accommodating. The complimentary beverages and snacks in the lobby were refreshing after a long day.
Everything was excellent
5 / 10·Aug 2026
Design of the hotel and here we can end.
I booked this hotel partly because of the hundreds of positive reviews, and after our stay I am sincerely struggling to understand where such high ratings come from. Unfortunately, this was the most disappointing five-star hotel we have ever stayed in. We paid over €1,000 for two nights, including an upgraded Level room with lounge access, and what we received was remarkably basic for both the category and the price. Housekeeping was terrible. Delivery packaging from the previous evening remained in our room for two days, the sink was left uncleaned, and the daily service appeared to consist mainly of replacing towels and making the bed. In most four-star hotels I have stayed in, the room is spotless after housekeeping. The room itself was fairly basic. Lounge access was actively promoted as part of the premium upgrade, for which we paid extra what we found was extremely underwhelming, with much of the food offering appearing to be a continuation of, or leftovers from, breakfast. Hospitality was another major disappointment. With very few exceptions, the service felt cold and transactional. Smiling, warmth and the simple feeling of being welcomed were noticeably absent. With the exception of one lady at the counter and security guard which was always polite and positive the rest of the team felt like someone obliged them to stand there and do the service.
The bar service was equally difficult to understand. At approximately midnight, while having drinks, we asked whether we could order some finger food or even a basic snack. The answer was simply no: the kitchen was closed and there was nothing available. Not a sandwich, not a small snack, nothing. And the tone that the person communicated that to my husband, though the other man at the bar was very polite. I have travelled extensively and cannot remember another five-star hotel where a guest can order drinks at midnight but cannot get anything at all to eat.
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Top rated by guests
8.6Excellent
(1,479 Ratings)
"Breakfast was absolutely amazing. So impressed. Rooms were exceptionally clean and bed was unbelievably comfortable. Loved the little touches with the room"
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