Petit Palace Puerta del Sol
About this hotel
Located in Centro, this charming hotel for $86 per night is a fantastic choice for your next vacation. Located next to Madrid’s Puerta del Sol, this hotel offers rooms with free WiFi.
Amenities
Air conditioner
Pets allowed
Internet / Wifi
Laundry
Balcony / Patio
TV
Wheelchair accessible
Family friendly
Map of Centro
Reviews
4.3/5.0
Excellent(3,126 Reviews)
100% verified reviews
10.0
일단 조식 너무 맛있고 직원들 친절하고 방도 너무 깨끗했습니다 ㅎㅎ 마드리드 중심가여서 위치도 최고였어요
없습니다
9.0
Excelente ubicación y servicio
10.0
Tutto perfetto
Niente
7.0
La ubicación es perfecta, la cama era super-cómoda y para estar en la zona de sol no se escuchaba nada de ruido exterior. El desayuno abundante para ser un 3 estrellas y muy rico en general.
El servicio de comedor ha sido lo peor por la falta de personal. Uno de los días hemos tenido que coger cubiertos de otras mesas, y ninguna persona de recepción, viendo el ajetreo ha mostrado el mínimo interés. El baño debería estar un poco más aislado y la ducha estaba muy gastada.
5.0
The location is great, the room was clean and the bed was comfortable.
My room was tiny and extremely dark, the small window was to a tiny courtyard and gave absolutely no natural light. It had nothing to do with the photos shown on the website. The already small room had a large pilar on the middle making it feel even smaller. I have stayed in other hotels of similar price point in Madrid and this was by far the worst.
9.0
Per damunt de tot l’ubicació.
10.0
El alojamiento bien.
Sobretodo los recepcionistas y en especial Vanessa encantadora (muchas gracias de parte de Enzo) el peluche le gustó mucho
No tener escobilla de wc y no tener tampoco un maletero para colocar las maletas
10.0
El personal y la situación del hotel en plena puerta de Sol
Es la tercera vez que me hospedo en este hotel y ésta vez si he notado que la limpieza en otras ocasiones ha sido bastante mejor.
10.0
Exceptional breakfast, with options for vegans, vegetarians and gluten-free. Staff incredibly helpful. Comfy room and beds, different pillows to choose (firm or soft). Sustainable and eco-friendly products.
A small nuisance that was not very important but worth mentioning. As the hotel is in the very heart of the city (Sol), there's some noise from the street. We were on a high floor and the window had good insulation, but even so, as we were facing a narrow street, we could hear some noises, drunk people and so on.
9.0
Great location and value for money. The room was lovely and the bed was comfortable. Staff at the front desk were very helpful.
It was great to be able to open the balcony door.
Can be noisy - other guests were very loud late at night in the hallway. Hopefully a one off.
6.0
- Staff: The staff at this location was incredible. They were communicative, kind, and took excellent care of us especially with a big issue (see below)
- Location: 30 seconds walk from the Puerta del Sol, so you're right in the center and action of the tourist part of Madrid
- Cleanliness and comfort: All of the hotel and both rooms we stayed in were very clean and well taken care of by the hospitality staff
- Wifi: The wifi was awful. We could never establish a good connection in either of the rooms we stayed in (see below). My husband's phone could connect sometimes, but my phone in particular would only get a wifi connection for 10 seconds at a time. Luckily we had purchased an upgraded phone plan. As an American traveler, if you are depending on wifi rather than cellular connection, this may not be the best choice
- A/C: The air-conditioning left a lot to be desired. It would run and run but never really get cold
- Room issue: Halfway through our stay we took a day trip, and when we came back, there was water dripping down onto the bed from the ceiling (around the smoke detector). It had clearly been leaking for most of the day, as there was an enormous puddle of water on our bed. We told the staff and they immediately came up to the room to help. They believed it was due to frequent rain at the time, and that the hotel is in an older building. They changed us to a new room on the spot, which we appreciated. But still, we had to pack up all our things and "move house" in the middle of our stay. And thankfully we hadn't left any of our clothes/electronics on that exact part of the bed while we were gone!
8.0
Great location, friendly staff and clean.
8.0
Staff was extremely friendly and helpful, location was amazing
N/a
10.0
The location and the building itself
Room not too big, but it was comfortable
10.0
everything
none
8.0
Great central location with a Metro stop very close by. Very clean room and comfortable bed.
10.0
Breakfast was excellent and surprised it catered to American tastes since it is European.
Nothing
9.0
loved the location and the friendly staff. The breakfast buffet was very good for the price. Would recommend to families and groups of guests.
initially we were put in room 507, which did not have a window and was very dark/cramped. We asked for a change in room and were given 307, which was much more well aerated and had a large window.
7.0
local
ruido entre quartos
7.0
Location is fantastic! Employees were friendly and helpful.
Rooms were extremely small with hardly any turn around room; no place for multiple suitcases except the floor. Breakfast pricing was expensive.
8.0
Near to many touristic places.
The WIFI service failed too much.
9.0
Excellent location.
Very good breakfast.
Very polite staff.
Clean room.
There is construction works in Puerta del sol.
6.0
Great position, good breakfast
Room smell not pleasant, absence of a proper desk to work in room.
10.0
Staff was very nice
10.0
Would return to this hotel in a heartbeat. Vanessa and Luis were so helpful on reception. The hotel was clean, the rooms were a decent size and the facilities were great. The hotel is on a busy street and there is currently construction going on, but you cannot hear this from the rooms at all - which we were really grateful for. A fantastic location and overall perfect hotel for anyone travelling to Madrid.
If I was to be VERY picky, the only thing I would say is that there was some noise coming from other guests outside our door, but this only lasted a few minutes on occasions. But this is very very minor and would not take away from the brilliant experience we had.
10.0
everything was clean and everyone was super friendly and professional! Rui was awesome and very kind!
FAQs
How much does this hotel cost compared to others in Centro?
The average price for a rental in Centro is $86 per night. This rental is $0 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Petit Palace Puerta del Sol. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Petit Palace Puerta del Sol pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Petit Palace Puerta del Sol?
We found 8 amenities for this rental. This includes air conditioner, pets allowed, internet / wifi, laundry, and balcony / patio.
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