Hotel in London
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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About this hotel
In the center of London’s financial district, this 5-star Victorian boutique hotel features a stained glass dome dating back to 1856, and offers a bar, a restaurant, free Wi-Fi and 24-hour room service.
Amenities
Business facilities
Free WiFi/internet
Air conditioning
Non-smoking
Heating
Wheelchair accessible
Bar
WiFi/Internet
Laundry services
Ironing facilities
Safe
Toilet with grab rails
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of London
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Nov 2026
Location is good, interior is beautiful, room and beds are okay.
I booked for my wife and daughter. They had my credit card with them. Without extra explanation the staff on the reception took the payment for the room for 120 pounds more compare to the Booking price at the time of arrival. Next day I asked my daughter to clarify with the receptionist the price. She was informed that the Deposit is included. Same time reception failed to give a receipt where would be possible to see the price confirmed by Booking and the clear deposit amount. Receptionist promised that the amount of deposit will come back to my card after departure from the hotel during three days. During 1 week after the departure from the hotel I still don’t have any return from the hotel. It is sad that hotel takes the deposit in one payment together with the price confirmed by Booking and not separating the deposit figure in the receipt.
10 / 10Outstanding·Nov 2026
The hotel is beautiful. Staff were super helpful. It was nice to be welcomed by a glass of wine on arrival.
The hair dyer in our room was broken but this was quickly replaced.
10 / 10Outstanding·Oct 2026
Staff went over and above and a beautiful pleace
Dining room was dusty and dirts where they sat us in the corner.
6 / 10Average·Oct 2025
Beautiful well furnished, great attentive staff and well decorated. Clean and good facilities.
Sadly didn’t get the good night sleep we hoped for here.
Beds need updating - mattresses were not pocket sprung so every time my husband rolled over in bed it felt like I was being catapulted out!
We had a few maintenance issues. The mini fridge wasn’t cold and the ventilation fan in the bathroom kept making a loud squeaking noise intermittently through the night (not connected to air con so couldn’t switch off).
Even though we were the other side of the corridor we could hear from the room every time the lift went up and down.
The service charge was a joke - they place a £40 per day “holding fee” on the card then charge you £14 for the pleasure of refunding it (we were literally there for an overnight place to sleep and didn’t need and “service” so this felt like a big scam!)
Because of these facts I’d be hesitant to stay again, which is a shame because it’s an otherwise lovely hotel.
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Top rated by guests
8.9Excellent
(247 Ratings)
"The hotel is beautiful. Staff were super helpful. It was nice to be welcomed by a glass of wine on arrival."
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